Great experience with tow truck driver Zach. We spent over an hour with him getting our car home…read morefrom over an hour away. He took time for a pit stop since there were no services where we broke down.

Yelp asked about a follow up review. I wish I hadn't seen your response and just went about the…read morerest of days without thinking about talking to Gateway in the awful situation we are in. So, ok you did nothing to make the customer satisfied or understand what is going on in the situation at the given time, which was your responsibility, not the customer. The customer is completely helpless to you calling for the first time. How would the customer know whose name when you don't say it when politely asked? The customer was forced to guess!!!! Taking advantage of people like you did of the customer's family in that given moment - you had a choice and you choose to do what was not right. Plain and simple. It is done, you cannot go back and make light of it and accuse the customer of wrong-doing and believe you are making it better? Well you can It is your choice, but you are not free from a customer writing a review especially when they feel the disservice. Clearly people calling you are most likely having a bad day and you also take advantage of this in your actions, of their vulnerability. And as a forced customer, I am not impressed with your response in attempt to make it sound like you did the right thing when you did not. In fact, it is very icky. Very yucky. Even the last sentence of have a nice day is not honest. My final review to people If you want to be treated with respect and dignity on a bad day, definitely DO NOT go to Gateway if you can help it, there are other options.

Unfortunately my truck gave a buck a high five with the front end and it was looking rough. A…read morecouple people recommended Midwest Collision and from my first call with them they handled everything with professionalism and constant communication. Absolutely recommend going here for any repairs to your vehicles!

I had a small fender bender and Dan and crew took care of it for me quickly and did excellent work…read more I've been using Midwest Collision for 20 years and have always had top notch service and body work.

I came here one time. And hopefully I'll never have to come back. If you get my hint. Once I pulled…read morein I was taken care of right away. No waiting around or being told they were too busy to give me an estimate. It took only a few minutes for the lady to inspect my damaged car and give me a total price. Pleased with the estimate and then contacting my insurance, I scheduled an appointment. I had to wait to only two weeks to bring my car in for repairs. None of this, we can have you in one or two months from now. After I dropped my car off, it was finished in just two days. I was impressed by the body work. Later I showed it off to my Dad. A retired auto body repairman. Out of all the places I have reviewed on Yelp. Fugs Auto Body has to rank at the top in customer service. A great owner and wonderful people who work for him! They know how to treat you good!

Nate is awesome, got my car fixed up. Fair price, they were pretty backed up but he was able to…read morework with me.

I brought my car to this place about 2 months or so ago for side mirror lights on and a message in…read morethe dash that they needed service. He said it was a sensor in the back module. $700 to fix. Said majority is labor and to be honest hed wait to fix till something else is wrong and they are already in the module. Ok great. Hes highly recomended. Well than driving down hwy car shuts off, like i said months later. Every light, heat ect...off but still drives. Luckily finished drive to work, its a safety mechanism on the car, to work till you shut it off. Called nate. He picked up car by tow. Couldnt get to it right away, totally fine, but no communication till i call him, a few days later. Said he bad people with apointments he didnt get to it for awhile again would have been just fine if he said that. He said it had a mouse, not alternator like he thought. He needed to go wire by wire to find damage. No damage found, again no communication. I call him again few days later and now its not a mouse but the module in back now all of a sudden giving a code and as long as hes back there he might as well fix the side mirror part. Hes stopping for a few days and waiting for the part to arrive friday, hopefully. No communication. Called him tuesday. He said part just got in monday and they are right than working on it. Ok great. Get call, part only fixed "a few of the codes". Started once but doesnt even run or start. So hes gotta keep looking wire by wire. I talk to my husband. We are getting nervous and decide to go to a dealership as he quoted me $1,200 if the part worked! It didnt! And we are done with this keep searching, for weeks! I called him wednesday. He says dealer wouldnt give me anything as is, as i told him the dealership told me they'd come get it and i need to cut my losses. He said he had my car tore aprt fixing a sensor that is giving a code now. And if he stopped now he couldnt charge me for hours worked. I said no i dont want anything else fixed. Never did i give ok to fix a sensor. And i said weve put enough money and time into it and its been 2 weeks. We have to borrow a car. He argued it wasnt 2 weeks. Ok sorry a week and 6 days with no end in site as he has no clue. Dealer came and got car friday. They call us the next week, they did tell us it would take a few days to get in. Communication! They have it in shop. A few hours later i get a call. The module did not need replaced and is actually bringing up a code! AND the part he said hed fix while he was in there, he didnt fix! There is no mouse, he assumed by very few droppings and it is the side mirror problem that shut my car off and essentially crashed it. So once he tells me he could advise me to not fix it and the next time hes got it tore apart and didnt fix the part that needed fixed and kept "searching". I tell dealership that i was told it was ok to not fix it at the time, a couple months ago or so. She says no way! Its a computer issue. Not mechanical so if the computer cant communicate completely over a period of time it will, or can, shut off...as it did in my situation. Dealer calls this person to question why he says that, he says, as he said to me when i reached out to him, that he has a hand fill of cars with the same issue in his lot and none of them shut down! $1,100 for nothing! $350ish for 1 part. Rest labor. He should have said i needed to take it to a dealer when he realized he had no clue. Not convince me to go wire by wire charging hourly as i hated the inconvience of another tow fee and more $. He even argued when i tell him id like to move it but did say he cant tell me what to do though. Another $1,200 to fix the part that actually needed fixed, and fixing what was done wrong, and a few days.. and we were good to go. Very unprofessional. Bad experience. Im sure for both of us. Only thing hed admit is the code for the back module is because its still not fully working and thats $100 of the $1200 quote from dealership to finish setting it up. Didnt tell me that part.

I appreciated the service at Bonnell Auto Repair because they care for my car as if it were their…read moreown. They offered very excellent customer service. Their service is excellent and the pricing is reasonable and fair. The owner is very caring about his job and the services rendered he cares about his customers. He is hard working as well as friendly. If you're looking for quality Car Repair with a trustworthy honest man well go to Bonnell Auto Repair shop? They will deliver excellent service for a fair price. Genuinely Miss Loretta Llorente

This is probably the busiest auto repair shop in the whole county! There is usually a dozen or…read moremore cars in their lot waiting to be serviced, so it might take a little longer to get your car in, but when it is done the price will be fair and it will be fixed right! They charged me $80 an hour labor to work on my Lincoln Town Car, which is the average labor cost across the Country, and $60 for picking it up at my house and towing it to their garage, which is below average towing costs. All in all, I'm very satisfied with them and recommend them to anybody that needs their car serviced. Bonnell's is a family owed business that has been repairing and servicing cars for well over 50 years. You know to last that long, it HAS to be very good place to have your auto worked on.

Great folks, great service! They have repeatedly been our solution for many a year and many a…read morevehicle. Thanks!

Great help and awesome service both repair and towing!!! Oil…read morechanges are super easy! The wait time is short. They are all friendly!

Great service. Tyler and Trevor were both polite and professional…read more We were camping and needed a muffler and tailpipe. He got the parts ordered and had it fixed in less than the time quoted. Labor rate is very fair. If I ever need major work done again, I'll make the trip from Chicago to have him work on my truck.

I bought a car and I was not told about fixing some damage that had before I bought it and I ended…read moreup putting in almost $2,000 in the first several months that I've had it and I only have the car for 4 months. There was a check engine light when I test drove it and they said that they fixed it and on the way home after picking up the car the light came on just very dissatisfied with their service.

We were looking for a truck and happen to find Steves Auto! Wow! What an experience. Steves is…read morefamily owned, which we love, the service was fantastic, Cody & Heidi were wonderful, easy to talk to, very inviting and you felt like you were talking to old friends. We ended up buying a truck from them and couldn't be happier!! In fact, we will buy from them again... no problem. Take a chance, it's only 20 minute drive from Davenport. Thanks again Cole and Heidi!!