This place is so unprofessional the lady that worked there is very rude and disrespectful over the…read morephone... she came to pick up my car and drove off complaining about gas which we paid for talking about she's not picking up my car.. please do not go to these people. They are rude and disrespectful. Take your car elsewhere..... if I could file a complaint, I will she need a new line of work and it ain't Customer Service...

Towed an Audi to our shop, while they were on the way to our shop we got a call from a local…read morecitizen and were told of an Audi crossing the bridge that was bouncing all over and looked as if it were being damaged while being towed..When car Arrived i took a look and found it to be secured by the Alum, lower control arms with giant J hooks causing damage to lower control arms. When i told the driver he got RUDE and unloaded left and Called me SEVERAL times and threatened ME, to kick my ass WTF kinda place is this????? WOW Law Suit coming SOOON!!! as well as the Law!!!

Great experience with tow truck driver Zach. We spent over an hour with him getting our car home…read morefrom over an hour away. He took time for a pit stop since there were no services where we broke down.

Yelp asked about a follow up review. I wish I hadn't seen your response and just went about the…read morerest of days without thinking about talking to Gateway in the awful situation we are in. So, ok you did nothing to make the customer satisfied or understand what is going on in the situation at the given time, which was your responsibility, not the customer. The customer is completely helpless to you calling for the first time. How would the customer know whose name when you don't say it when politely asked? The customer was forced to guess!!!! Taking advantage of people like you did of the customer's family in that given moment - you had a choice and you choose to do what was not right. Plain and simple. It is done, you cannot go back and make light of it and accuse the customer of wrong-doing and believe you are making it better? Well you can It is your choice, but you are not free from a customer writing a review especially when they feel the disservice. Clearly people calling you are most likely having a bad day and you also take advantage of this in your actions, of their vulnerability. And as a forced customer, I am not impressed with your response in attempt to make it sound like you did the right thing when you did not. In fact, it is very icky. Very yucky. Even the last sentence of have a nice day is not honest. My final review to people If you want to be treated with respect and dignity on a bad day, definitely DO NOT go to Gateway if you can help it, there are other options.

Locked myself out of my car. It was freezing, late, and raining. Called Downtown Auto and Tyler…read morewas there within minutes! He was very friendly and quick. The best experience I've ever had with a a company.

I came in as a single girl in my twenties, in a pinch. They checked out my car and only worked on…read morewhat was needed, they didn't play me despite how easy it would've been.

Unfortunately my truck gave a buck a high five with the front end and it was looking rough. A…read morecouple people recommended Midwest Collision and from my first call with them they handled everything with professionalism and constant communication. Absolutely recommend going here for any repairs to your vehicles!

I had a small fender bender and Dan and crew took care of it for me quickly and did excellent work…read more I've been using Midwest Collision for 20 years and have always had top notch service and body work.

My husband and I were traveling down to Clinton and we unfortunately ran over an opossum and it had…read morebroken off a piece of the plastic under my car. I called and they got me in right away, and took care of it! Great service and very friendly associates!

We had good service at the shop. The repairs were correct. My only complaint was that in addition…read moreto what was initially quoted, 4 other issues were detected on our car. We were not informed of the large bill ahead of time. Overall, great service and good work on the car. Just wish we would have known ahead of time.

Fantastic and friendly family owned small town business offering supreme quality towing services…read more Great people who do honest and reliable work with a smile.

I bought a car and I was not told about fixing some damage that had before I bought it and I ended…read moreup putting in almost $2,000 in the first several months that I've had it and I only have the car for 4 months. There was a check engine light when I test drove it and they said that they fixed it and on the way home after picking up the car the light came on just very dissatisfied with their service.

I had to get a new alternator and he got me right in. I got an oil change too. Price was far less…read morethan I expected. Highly recommend!!! M.B.

From the owner: Stop by Bob's any time between 8 am and 5 pm, Monday to Friday. You'll be back on the road fast…read morewith our full auto service. You can always expect good work from Bob's. Keep your car on the road and driving straight. Is your car making you swerve? Are your tires wearing down too fast? Get a wheel alignment for your tires. Get work done to your Shock and Struts to reduce the effects of bumpy roads. Get to the auto shop no matter what's broken down. Towing is available in case your car can't make it to the shop. Replace your battery when you're in need. We'll let you know when your battery needs replacing. Keep your engines running cleanly. Don't let your engine wear down due to friction. Get an oil change from us. We can handle all lubricant needs, including clearing out your oil filter. Reduce your emissions with repair to your mufflers and exhaust. If you ever experience problems with your brakes, you should come in immediately. We'll check everything from your drum brakes to your hydraulic brake fluid. We can also fix your air conditioning. Never suffer the heat again!

Our AWD Lexus needed to be hauled on a flatbed because of a broken rack n pinion. The driver was…read morefriendly, professional and efficient. The price was very reasonable, too!

I'd like to start off by saying Cantrell's service staff was great, very friendly nice people,…read morehowever there tow truck left a oil stain or possibly hydraulic fluid stain on my driveway if my driveway was older I wouldn't mind but that's not the case it's a newer driveway i've called multiple times they've done nothing about it. I will not be using them again.