I'm diabetic and have recently had my knee replaced, I haven't taken my Norco today and I'm in…read moresevere pain ( it's 11:30) my insulin had to be ordered, which I haven't taken for 3 days, I talked to a technician at 10am, he said that the order came in, but it would be a FEW HOURS before it was ready. Now I was a Senior Technician at this same pharmacy for 12 years, if someone called me and said they were in dire straits and needed their medicine asap, I was on it and even at times delivered prescriptions to their homes, but you get no customer service anymore... If you're going to hold medication like insulins in a far off land find a better way to get them in faster and make the process easier, my typical 90 sugars are at 281 right now, I have someone impatiently waiting to pick my scripts up, but here we sit !! It's now 12 noon and nothing !

When you're driving cross-country, you're at the mercy of the local pharmacy if you need a…read moreprescription called in from your doctor back home. The pharmacy was helpful, and filled my prescription fairly quickly. Then a pharmacist even came out to show me where I could get some over-the-counter children's medications that I was looking for. She even stood there explaining the differences between one and another. That doesn't happen in Los Angeles, for sure! On top of the helpful pharmacy, I shopped around while I waited for my prescription to be filled and even picked up a few really well-priced toys for the rest of our trip. The store seemed clean, well-organized, and staffed by friendly, helpful folks who take pride in their work. Thanks, Walgreens of Rock Falls!

I had forgotten important medication back home in Colorado--medication that could have become…read morelife-threatening if I went even a few days without it because of the serious side effects of stopping cold turkey. I called this pharmacy from three states away, explained my situation, and they immediately took care of filling the prescription. I was able to pick it up the very next day when I arrived in town, and the entire process was smooth and stress-free. Since my insurance would not cover the medication, they found an RX pay card that made it affordable, which I truly appreciated. Constance helped me, and she was absolutely wonderful--kind, professional, and genuinely attentive. I am very thankful for this pharmacy and the care they showed me. The only small challenge was the automated phone system, which occasionally looped me back when I tried to reach the pharmacy directly, but that did not take away from the excellent service I received.

asked to use the packing tape because they normally let me and this woman said no you can buy some…read moreyourself. very rude experience.

Way off the interstate and there was no parking. The place should have been kept much cleaner.read more

Left the splash loose on my 2007 Trailblazer . 4 bolts hold it on , one was gone , other 3 loose ,…read moreon my 2010 Prius they left the splash cover loose also , it fell down and was destroyed , they said they where sorry !.Same car the next tine I went in to get the oil changed they didn't tightened up the oil plug !!! Back the car out of the garage on a Sunday and had a big oil puddle under it.Being it was Sunday I couldn't take it in . Jacked it up and the plug was finger tight . Lets see that's 3 chances !! I will talk to Gary or Gail soon about this . Not going back at all ,includes our gas !!!