TERRIBLE ~ UNBELIEVABLE !!!
I pulled up to the pump, and it was old and would not read my card.
I tried TWO separate credit cards.
Then the screen told me to "pay inside"
SO, I went inside, bought a drink and a few snacks and paid for my gas on my credit card.
Then I walked back out to pump the gas, and the pump said it had already been pumped. I tried several time unsuccessfully to reset the pump to no avail.
I went back in and asked what was the issue. The clerk said he didn't know, but it was showing that the gas had been pumped. It most certainly had not I said because my truck was still on empty and I had to get on the freeway ramp.
He told me to go out and put the pump handle back into the pump and he would try to reset it. ~ NOTHING !
He wasn't going to do anything soo I made him call his boss.
He explained the situation to his boss who told him to tell me "TOO BAD, there is nothing we can do!"
I called the police and they said it was a civil matter and that I could "sue them"
Against my will I pulled to another pump and used my card to put $10 in so I could get far enough down the road to fill up elsewhere {which this pump took the card}
Not only was this TERRIBLE customer service, but their attitude made it even worse ! read more
