I had an extremely frustrating and costly experience at this Circle K location (Store #07716 on Mathews Drive) on February 26th. I went in to purchase two packs of cigarettes. The female cashier told me my card didn't have enough funds and instructed me to scan it a second time.
I left without any merchandise, but my bank statement shows I was actually charged twice. Both charges--one for $17.50 and another for $14.57--have fully posted to my account. I am out $32.07 and received absolutely nothing in return.
Management needs to review the transaction logs for that day and train their staff on how to properly handle card reader errors. Until my money is refunded, I highly recommend checking your bank statements immediately if you choose to shop here. read more