So, I was in this Circle K, at the First St. and Hillcrest Dekalb, IL location on Tuesday November 23rd, 2021, buying a coffee and had to use the restroom. I proceed with my nature call and after my bowel movement I reach only to discover there is no toilet paper in the dispenser, not a square. The toilet still had blue cleaning liquid in the bowl so I know someone had recently serviced the Men's room. No paper towels or anything at all to clean myself. I had to use the "Texas Three Finger Chili Scoop" to clean my hind side. I was in shock, mortified, embarrassed, humiliated, belittled and discussted afterwards.
After washing my hands for an hour I engaged the Manager. I calmly, which is not in my nature, explained the matter to the manager. She immediately says " maybe a customer used it all." B.S.
She lied to me because the toilet was still blue, meaning not used since being cleaned.
I demanded a phone number to the Owner or Management Group, she complied. Moments later she came from behind the plexiglass screen and apologized for what happened. She then whispers to me "Like everywhere, we are short staffed and the people that we have don't care about performing quality work." Great but, not my problem! I then immediately called the number. Big shocker here, they don't answer. I left a message about what I had just experienced. Guess what? No return call!
Now it is time to shout my story from the rooftops. I am enraged over this matter, still!
I want to be contacted immediately!
I am going to take this matter to the top until I receive redemption of some form, not be brushed away and expected to "lay down"
What am I to do, what am I to think?
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