I repeat others concerns... no paper towels at pumps, plus they seem to allow a group of "clerks"-style losers to hang out outside the door at all hours of the evening.
Worse, though, in current times, is the African-American clerk (this is NOT a qualifier, just my only way to identify, since they don't wear name tags) who has come on line in recent weeks (most recently, 7:30 PM, 7/7/2018).
Her attitude borders on insolence, and she can hardly be bothered to waddle over to the register, or tear herself away her texting. Unlike her generally-pleasant fellow clerks, she never has a pleasant word for the customer. In fact, the ONLY thing I've ever heard her say (4 visits now) is "Want your receipt?".
Then there is the business of their credit card processor. Inexplicably, about every 3rd visit, after going through the whole credit card countdown, I am informed that "there is a problem, please see clerk inside". I have NEVER encountered this issue at any other station, and I consistently use a single card for fuel.
Most frustrating is there seems to be NO place where a dissatisfied customer can lodge a complaint. I went on CircleK.com to try to locate the manager's contact. Nothing but corporate offices and phone numbers (do these suits REALLY thing that ANYONE gives a hoot about where their corporate offices are located?), and when you finally find the "Contact Us" via email link, they have the nerve to inform you "Due to the volume of emails, we won't be able to respond directly"..
Yes, I can just imagine that they DO get lots of emails, and mostly all complaints about the very same issues discussed by me and other reviewers.
Clearly who ever manages this location (and I use the term "manage" in the loosest sense of the word) doesn't give a damn about customer reviews, and/or is not skilled enough to look up reviews of his own station.
I spend about $1,000/month on gas here with my company fleet, but I'm done. There are plenty of other stations (albeit all corporate-owned from afar) who at least care enough about retaining customers to hire personable and attentive clerks. I'll take my business elsewhere. read more