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Burnaby, BC

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Cineplex Cinemas

2.8 (85 reviews)

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courtesy movie tickets were given out because the movie screen stopped working
Mike T.

Came here to see the new Deadpool & Wolverine movie on a discount Tuesday at Cineplex. The place was packed with people to see the movie but it was orderly. I actually lost my physical movie ticket after I bought in person earlier that day but the nice staff person was able to quickly reprint my ticket. I was able to get inside without any problems with my ticket reprint. (Phew!) Unfortunately, as the pre-movie trailers were playing, the screen went dark and the sound stopped working. The screen never worked again. A minute later, a staff lady came out and made an announcement that everyone would be given a courtesy movie ticket OR a full refund. In addition, you could wait and see if the staff would be able to fix it OR watch the same movie starting a few minutes later in another theater room even after getting a courtesy ticket. She stuck around a little bit to answer audience questions and repeated the announcement about the situation. The entire audience in the movie theater got up, left, and queued up for the ticket or refund. Kudos to the audience that day for keeping it orderly as a huge crowd quickly queued at the box office. The manager gave each person a courtesy ticket. Courtesy tickets never expire, they can be used for any movie, and they can only be redeemed in-person at the cashier. The manager apologized to the customers and tried his best to accommodate people who wanted to use their tickets right away for a future movie. He was the only one issuing the ticket so the queue moved pretty slowly. After about 15 minutes in the queue, my friend and I got our courtesy tickets and left Cineplex metrotown for the day. I didn't stick around to find out if the staff ever fixed the technical glitch. I've personally been to well over 100 of movie screenings at Cineplex theaters around Vancouver the last 10 years and this is the first time this ever happened to me. So technical glitches are really rare. In my opinion, the staff did a good job handling the situation when a technical problem occurs. I think the staff lady did a good job giving out instructions and announcing the situation. Maybe they could have two people on hand to help the manager give out the courtesy tickets so the queue would move faster in the future. Still, it would have been nice if technical glitches weren't a thing at all here. 3 out of 5 stars based for this visit.

Carolyn L.

This has been more than a year or so since I last went to a movie theater. Well covid. Now that cinemas are opened again, I decided to go for a morning show hoping it will not be busy. I have movie tickets which I bought via work bulk purchase in end 2019, and then covid hits and I could not use them till now. Luckily it is a 2 year validity. Not sure if cineplex will extend the expiry date, but I think they should since they were closed for a while. So it has been a few years since I last watched a movie here. I usually go to Landmark cinema. This time the experience is better. The place is definitely cleaner. Thank you covid. The washroom is cleaned more frequently. The theater has the faux leather seats now which should make sanitizing and cleaning easier than fabric seats. I still do not like the seat which is not comfortable. At least the floor is no longer sticky. Everything is contactless. You buy your tickets online or at the box office but you have to do it yourself. The staff at the entrance will not touch your ticket to tear it, instead they will check it by sight. I think there is still limit to the seating capacity to follow social distancing protocol. Still a convenient place to watch a movie.

Aliens in main foyer~
Edward L.

Although many people complain that SilverCity has killed off a lot of the oldschool mom and pop local joints, I must say they deliver a very decent movie experience. Parking is available in the lot underneath. There is a ton available. As with other SilverCity locations, there are certain amenities you can expect, such as large TVs showing the movie listings and show times, as well as self-serve booths. The staff are helpful, and the seats are nice and comfy. As long as you're not sitting in front of the connecting aisle. Then it gets seriously painful with the neck cramps. They should just tear our those seats. You're better getting a refund if you're forced to stuck there. Of course, be sure to get a Scene card and rack up some free movies. The only complaint I have with SilverCity in gerenal is that their washrooms are always freaking GROSS. Not sure if the ladies have this problem but quite often (as a guy) I have to across / through puddles on the way to do my thing. I always make a point not to drink anything before coming here.

Interactive game.
Stan L.

A decent place to enjoy a movie. The seats recline and are very plush. The sound system is very loud and immersive. The viewing angles are decent, unless you are stuck at the sides or right up front. And, you can select your seats at time of ticket purchase. The only downsides are that parking is several floors below, and the cost of snacks may require a line of credit. Seriously, popcorn is made of livestock-grade corn, so there is no reason to charge that much for it.

Denise W.

This place is always super busy. I used to come here often for movies. Probably because its close to a skytrain and is easy for people to commute here. Because this is a chain, I find the seats here are the same as all Silver City. But once in awhile, they do renovations. So its not like its super run down. But I do find the washrooms a bit disgusting sometimes. Other than that Everything seems ok. As well, I was told by a friend who used to work there part of the popcorn on Tuesday are premade either night before or hours before the rush starts. So I usually avoid having popcorn on Tuesday. But again, I am not sure if they still do that since my friend has stopped working there in ages.

Rizza S.

My go to movie theatre because it's close to home. I would have given it 5 stars if not for the dirty ladies room. I guess more female come to this theatre than male? It mighy be the reason why the staff can't keep up with cleanliness in the ladies room? Anyway, I like that there are tons of parking and its free. If you don't feel like having all that calories from buttered popcorn (I'm salivating haha!) then you can grab a bite from the food court before watching your movie. If you're too early for your movie, you can go shopping first. I find this location very convenient and accessible for people who don't drive because of its proximity to the skytrain.

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Review Highlights - Cineplex Cinemas

“I used to drive to Coquitlam which is a longer distance for me but had thought it was a better theatre...”

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Cineplex VIP Cinemas - the view from the vip cineplex

Cineplex VIP Cinemas

4.1(18 reviews)
4.4 km•Brentwood

On July 24, I didn't know what to expect since this was our first time to this five year old…read moreCineplex. We purchased tickets ahead of time online to select the perfect seats and check in was a breeze. After entering our vehicle license plate on the kiosk inside the lobby we were told we'd be receiving four hours of complimentary parking instead of the regular 3 because our movie "Odyssey" runs for almost three hours. Bonus! After walking down the well lit corridor thanks to the floor to ceiling windows, you arrive at the bar/dining area. This 75 seat and table bar /dining area. It is nice to have a meeting spot prior to or after seeing a film. Locating your theatre is simple as walking down the next hall. All five auditoriums are in a row. I believe this is the second adult only Cineplex VIP exclusive theatre venue in Canada. ( The other being Park Royal.) RealD 3D is featured and adds extra depth and realism to compatible films. Their full recliner is the feature that my husband was most thankful for. The headrest has a separate adjustment to obtain the perfect movie watching position. In seat, food and drink is the sole way to purchased food here. Popcorn and sodas included! My only minor disappointment involved the popcorn toppings. I usually drench mine in the canola-flavored oil because I'm lactose intolerant--and, honestly, I just prefer the taste. Only butter topping is available at this location so I had to defer and pop a Lactaid pill. It was pretty tasty! The super clean, modern bathrooms were an unexpected bonus and should get recognition as well! It was a solid five star experience.

This is our first visit to Cineplex VIP. They were out of several beers. They were out of cheese…read morecurds, chicken tenders, Thai chicken wraps, etc. it was amazing, nearly everything we tried to order was "out". Maybe it was The Odyssey and Spider-Man. But, it was not a VIP experience.

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Cineplex VIP Cinemas
Cineplex VIP Cinemas - Lights at Brentwood vip cineplex

Lights at Brentwood vip cineplex

Cineplex VIP Cinemas

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Landmark Cinemas - Games and toys

Landmark Cinemas

3.9(116 reviews)
7.0 km

It was national cinema day on August 27 so every movie ticket was only $4 each. My friend and I…read morebought our tickets online a couple days in advance. The steps for ordering movie tickets on Landmark Cinema's website was very easy. Best part is, unlike Cineplex, they don't charge a booking fee for ordering tickets online. We decided to watch 2 movies in a row that day. About 4.5 hours total of sitting in a theater in a day. The location is great for transit users as it takes only one minute, maybe less to walk from the skytrain station platform to the front entrance of the movie theater. They check tickets right at the entrance doors so make sure to have your tickets ready before you enter if you bought them ahead of time. They have 2 leather couches in the lobby and 2 more in the left lobby if you want to hang out before the movie starts. Unlike Cineplex, the movie name or movie poster at each door is not displayed so you gotta pay attention to the number on the cinema door. Inside, I really like how every chair has a recliner feature and is very spacious in front. Tons of legroom. I was able to get in and out of the theater easily without pushing people's legs out of the way as I moved through the row to the exit. The chairs are extremely comfortable and made of fake leather and even have extra padding as a headrest, you could technically sleep in it. This is in regular seating, not a VIP only feature like Cineplex. The movie sound speaker systems of the cinemas was alright at best. One tip I can give is that if you want the best sound, you gotta sit in the center row and center seats for the best experience. I sat at the very back row center seats and the movie sound felt like the speakers were on the other side of the room. On the downsides, In my second movie viewing, my seat was very worn down and the fake leather has been mostly peeled off. It was still comfortable though. You'd be disappointed if you are a gamer that wants to kill time before a movie or just wants to hang around. They have no video game arcade machines and just a couple claw and prize machine games for entertainment. Metrotown and Marine Drive Cineplexes have at least 4 or 5 video game arcade machines and lots of prize games. The men's washrooms were a little dirty and the paper towels dispensers were all empty. I saw a person trying to pull out the last paper towel from the dispenser but ultimately gave up. Too bad, maybe next time. The movie screen was a little bit dirty so I could see some dust on the screen but it was still tolerable as it didn't worsen my viewing experience too much. Overall, landmark theater's best things are the recliner seats and the massive spacious legroom. It immensely improved my viewing experience as I was comfortable the entire time and being able to sit back is really nice. Love the headrest. The comfy leather padding is like sitting on a cloud. Also, being able to move about during the movie easily without feeling cramped together with other moviegoers is great. During both movies, it was a full house but I didn't feel it. 4 out of 5 stars based on this visit. You can't go wrong with Landmark Cinemas in New Westminster.

Friendly staff directed me to the cashiers for a ticket when I was in a hurry to catch the 4pm -…read moreThe Conjuring: Last Rite. The ticket was $10.25 inc. on a Tuesday. Seats were wide and leather, clean and smelling fresh. The toilets were well maintained. It's a small cinema but comfortable. The sky train was just 3 feet away within the building. Many eateries nearby before and after the show.

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Landmark Cinemas - Pop fountains

Pop fountains

Landmark Cinemas - Sofas while waiting

Sofas while waiting

Landmark Cinemas - Prices

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Prices

Scotiabank Theatre

Scotiabank Theatre

3.3(181 reviews)
10.8 km•Downtown

It was a great movie theater. A few blocks from our hotel in Vancouver and we got to see the new…read morestar wars movie - Mandalorian and Grogu. The staff was nice and very helpful. I would recommend it if you want to kill a couple of hours.

There are many showtimes available everyday. Buying tickets online and at the digital ticketing…read morebooth in person is easy. Regular movies are discounted at about $10 on Tuesdays (compared to $16 on other days). If you want to avoid the crowds, go in the afternoon or Mondays and Wednesdays. The scene points rewards program gives you back about 5% back in the form of points that you can redeem at Shell gas station or Safeway grocery stores. The staff are always very friendly and helpful. They thank us for coming every time and do a good job at cleaning the theatres. This theatre has a few special experiences. The IMAX theatre is very big with excellent sound and graphics. We have watched Tron: Ares, Mission, Impossible: Dead Reckoning and The Bride! in IMAX. This IMAX theatre is a lot bigger than Silvercity Riverport which only has 10 rows. The only complaint I have is that it costs $28. Screen X is a 270 degree experience with 3 screens with selected scenes using all 3 screens. We watched Scream 7 and 28 Years Later: The Bone Temple in Screen X. The two side screens are 90 degrees on the side walls and lower resolution. It would be better if the screens were 45 degrees. The side screens usually have some background images. They have two UltraAVX theatres which has enhanced graphics and sound. We watched How to Train a Dragon, Ballerina, Lilo & Stitch, The Black Phone 2, Nobody 2, Wuthering Heights and Reminders of Him in UltraAVX. The action movies are worth paying the extra $6 but we can't tell much difference with the drama movies except for the bigger screen. The IMAX and UltraAVX theatres on level 2 have new leather, high back seating that lean back. Theatres 4-9 upstairs still have old, cloth seats that need to be upgraded. Some of them are broken and still being sold. The other locations we have been to, including International Village, Metropolis, Marine Gateway and Fifth Avenue all have new seats and do a better job at not selling broken seats and taping them off. They have soda machines that have 100+ flavours to choose from including zero sugar and unlimited refills. My favourites are strawberry sprite and pineapple Fanta. It's about $7 for a medium. Getting the large popcorn is worth it as it's a lot bigger than the medium and you get one free refill. Unlimited popcorn topping.

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Scotiabank Theatre - Gladiator II (courtesy of Paramount Pictures)

Gladiator II (courtesy of Paramount Pictures)

Scotiabank Theatre - Entrances

Entrances

Scotiabank Theatre - Yesssssss!!! (March 2024)

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Yesssssss!!! (March 2024)

Rio Theatre - From the balcony of the Rio Theatre for Petunia & The Vipers Dec 27, 2024.

Rio Theatre

4.3(101 reviews)
6.4 km•Grandview-Woodlands, Kensington-Cedar Cottage

The Rio Theatre, located on Broadway at Commercial Drive (which is extremely transit convenient),…read moreis a fixture of the Commercial Drive neighbourhood. I don't know the entire history of the theatre, but apparently it was built in 1938. The Rio is known for screening cult classic movies and live shows, and in 2012, it fought the outdated BC Liquor board so that movie theatres could serve alcohol -- a big win! In the past, I have gone to a handful of shows (mostly movies showing at the Vancouver International Film Festival), but I didn't go often for two reasons: many of the movies I was interested in started way too late for me (such as at 9:30pm or 11pm), and years ago, I had a really negative experience. I don't recall when the incident happened -- perhaps it was after they had acquired a liquor licence -- but you had to be 19+ to go (that's the legal drinking age here), and while I was much older than 19, apparently I looked young, so I used to get so much shit for my appearance. Shortly before the event, my ID had expired and I was waiting for a new one to come in the mail. In the meantime, I was using my passport as ID. The person at the door was extremely rude and aggressive and made a big deal of specifically asking ME for ID -- from his tone, I think he didn't expect me to be of age. I pulled out my wallet from my purse to grab my ID, then remembered that I didn't have it as it was being renewed, so put it back into my purse and reached for my passport. As I was reaching for my passport, the rude and aggressive employee sneered, "Oh, you forgot your ID, I see, huh?" Yes, even thought this was nearly 15 years ago, I still remember this incident, and it always upset me. The guy was so fucking rude. Also, they used to insist on stamping your hand, and I hate having the inside of my wrist stamped because the ink rubs off on the side of my shirt, so prefer to have the top of my hand stamped. This guy was also rude about this. Anyway, due to events not working with my schedule and my encounter with the rude employee, I had little interest in going to the Rio unless it was for the film festival. However, recently, there have been several events I have been interested in: a screening of The Shawshank Redemption with a Q&A with Gil Bellows in July; a screening of The Room presented by Greg Sestero in August; a screening of Clue in October; a screening of the original Carrie presented by Mike Flanagan in October; and a film festival movie in October. And each time I had a great experience -- no more rude and aggressive employees! The most recent event I went to was John Waters live on December 3. My husband is a huge John Waters fan, so I bought tickets for his show. However, I had only bought the regular tickets, and my husband then told me he would have liked the VIP tickets (better seats, a signed poster, a post-show Q&A). On the Rio website, they clearly state that all sales are final and that tickets cannot be returned or exchanged. So what did I do? Emailed them asking if I could exchange the regular tickets for the more expensive VIP tickets, despite their policy. Their answer was an enthusiastic "absolutely!" and it was easy to exchange the tickets. Amazing customer service! I am a fan of the Rio and I look forward to seeing more shows and events! [Yelp collections: Theaters]

One of my favourite classic theatres for classics and oddball films! They do shows too but I mostly…read morehere for the movies! Theatre is old but very maintained. Definitely a visit if you are looking for a good classic movie to watch!

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Rio Theatre - December Highlights at the Rio Theatre

December Highlights at the Rio Theatre

Rio Theatre
Rio Theatre

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Cineplex Odeon International Village

Cineplex Odeon International Village

3.7(117 reviews)
9.7 km•Downtown

i actually kinda like this theatre for what it is, low key, never too crowded, and just chill. the…read moreseats are comfy enough, they gently rock back, but don't expect footrests or full on recliners with swivel trays, it's not vip. the a/c hits that balance, cool enough to keep you comfortable without needing a cardigan. tucked inside tinseltown (aka international village mall), this place feels like a bit of a throwback, the mall is dated and rarely busy. it means shorter lines, easy parking, and a calmer vibe overall. with nine theatres and a decent sound system, you're still getting a proper moviegoing experience without the frills. plus, it's close to chinatown, t&t, and a food court if you're craving something other than popcorn. but if you are in a popcorn mood (mandatory at movies for me, regardless of how full i am) theirs is solid (but can be a hit or miss). on this visit, the popcorn was warm, freshly popped, and not too greasy. washrooms were clean, no long line ups, and yes, free underground parking with your movie ticket stub. the movie lineup is diverse, from big studio hollywood blockbusters to indie releases and foreign films. not fancy, nor flashy, but dependable, comfortable, and a great spot to catch a movie.

Terrible service…read more There are two ticket machines out side of door but one of them's transaction machine was not working. I was almost late for movie time and there were long lineup after me. I was sure everyone were so frustrated not to catch the movie on time. I talked to the receptionist/cast member but she was busy for dealing her smart phone (don't bring it at workplace especially while you are talking to the customer) Three hours later, after I watched the movie, the transaction machine still had no sign like out of order. Even they haven't opened physical ticket booth. One other cast member was just walking around telling "Thank you for coming". It doesn't make any sense and no help at all. They pretend they were doing best without any effort.

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Cineplex Odeon International Village - We tried left machine but as not working, we moved to right and continued same process. Such wasting time.

We tried left machine but as not working, we moved to right and continued same process. Such wasting time.

Cineplex Odeon International Village
Cineplex Odeon International Village

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Cineplex Cinemas - movietheaters - Updated October 2026

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