When I reserve the seats online, I hate they charge the "fee" I think this Cineplex theater has more lively atmosphere and youth gathered. read more

Cineplex Cinemas - Canadian audiences were too shy not to sing along :( - Cinema Near Me - Burnaby, British Columbia

a few months ago, my girlfriend asked if i wanted to join her and some friends to watch bts in a theatre. i said yes immediately, i'm in my "say yes to everything" era. i'm no army. more of a hangers on, i barely know all their names, mostly there for the popcorn and to experience it all. we went to cineplex cinemas metropolis on a crowded saturday, 12:30 pm meetup for a 1:00 pm showing. the escalator up was out of order, so we had to hike up the stairs, already slightly winded before even getting inside. the theatre itself is standard. no automatic recliners, heated seats or vip seating, just basic rock back seats that do the job but not much more. dynamic pricing brought it to $23, which feels a bit steep. i got a large popcorn, which is tradition. so apparently, the event was a live stream from goyang. the theatre was packed, every seat filled. when the lights dimmed, the room didn't go quiet so much as tense up in anticipation. and then it started. the screen filled, but the room filled faster. people brought their army bomb light sticks (not included in the price of the ticket). when bts appeared, people were screaming, and they started to sing, and dance in their seats, waving their arms and glow sticks. the energy hit before you even fully processed what was happening on screen. at some point, it stops feeling like you're just watching a concert. the theatre becomes part of it. it's loud, a bit chaotic, and pretty stuffy at times (people were even coughing between songs). this isn't a fancy cinema experience, no vip, no comfort upgrades, no footrests, but the crowd completely transforms it. not the most comfortable theatre, but honestly one of the most unexpectedly fun and memorable experiences i've had there. read more

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Cineplex isn't my favourite movie theatre to go to. I personally find seats at Landmark to be more comfortable than ones here. The location is closer to my home and is in accessible location in the mall. I went to see Zootopia on December 23rd during the winter break. There were lots of kids and adults watching the movie. I really liked the strict no phone policy. Throughout the movie I witnessed the mom scrolling her phone few times and then saw 5 other people checking their phone out of nowhere. Other people seemed to focus onto watching the movie. I was surprised nobody reported this matter to staff or manager. It was pretty bothersome seeing these inconsiderate people around me. I like how she compensated this matter by giving popcorn voucher. She also advised Tuesday night is quieter time for movies. Ticketing is cheaper to buy in Cineplex box office without having to pay for online booking fee. Anyways, my day was ruined. read more

Came here to see the new Deadpool & Wolverine movie on a discount Tuesday at Cineplex. The place was packed with people to see the movie but it was orderly. I actually lost my physical movie ticket after I bought in person earlier that day but the nice staff person was able to quickly reprint my ticket. I was able to get inside without any problems with my ticket reprint. (Phew!) Unfortunately, as the pre-movie trailers were playing, the screen went dark and the sound stopped working. The screen never worked again. A minute later, a staff lady came out and made an announcement that everyone would be given a courtesy movie ticket OR a full refund. In addition, you could wait and see if the staff would be able to fix it OR watch the same movie starting a few minutes later in another theater room even after getting a courtesy ticket. She stuck around a little bit to answer audience questions and repeated the announcement about the situation. The entire audience in the movie theater got up, left, and queued up for the ticket or refund. Kudos to the audience that day for keeping it orderly as a huge crowd quickly queued at the box office. The manager gave each person a courtesy ticket. Courtesy tickets never expire, they can be used for any movie, and they can only be redeemed in-person at the cashier. The manager apologized to the customers and tried his best to accommodate people who wanted to use their tickets right away for a future movie. He was the only one issuing the ticket so the queue moved pretty slowly. After about 15 minutes in the queue, my friend and I got our courtesy tickets and left Cineplex metrotown for the day. I didn't stick around to find out if the staff ever fixed the technical glitch. I've personally been to well over 100 of movie screenings at Cineplex theaters around Vancouver the last 10 years and this is the first time this ever happened to me. So technical glitches are really rare. In my opinion, the staff did a good job handling the situation when a technical problem occurs. I think the staff lady did a good job giving out instructions and announcing the situation. Maybe they could have two people on hand to help the manager give out the courtesy tickets so the queue would move faster in the future. Still, it would have been nice if technical glitches weren't a thing at all here. 3 out of 5 stars based for this visit. read more

Cineplex Cinemas - courtesy movie tickets were given out because the movie screen stopped working - Cinema Near Me - Burnaby, British Columbia

This has been more than a year or so since I last went to a movie theater. Well covid. Now that cinemas are opened again, I decided to go for a morning show hoping it will not be busy. I have movie tickets which I bought via work bulk purchase in end 2019, and then covid hits and I could not use them till now. Luckily it is a 2 year validity. Not sure if cineplex will extend the expiry date, but I think they should since they were closed for a while. So it has been a few years since I last watched a movie here. I usually go to Landmark cinema. This time the experience is better. The place is definitely cleaner. Thank you covid. The washroom is cleaned more frequently. The theater has the faux leather seats now which should make sanitizing and cleaning easier than fabric seats. I still do not like the seat which is not comfortable. At least the floor is no longer sticky. Everything is contactless. You buy your tickets online or at the box office but you have to do it yourself. The staff at the entrance will not touch your ticket to tear it, instead they will check it by sight. I think there is still limit to the seating capacity to follow social distancing protocol. Still a convenient place to watch a movie. read more

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It's a good theater with awesome staff and good food 4dx is very fun and worth the price! read more

With the cinemas open again, I finally got the courage to sit amongst a crowd to watch Shang-Chi. The movie was great and the audio and visuals were great. However, I'm not too sure how closely they are following the social distancing mandates. In some areas of the theatre, the seating was kinda checkerboard-patterned so that each party had some separation. In other areas, like the left and ride side of the theatre, groups seemed to have been seated as they normally would have pre-Covid. This made me a little uncomfortable, even though I wasn't directly impacted by it. Overall, the cinema was more tidy than I recall it being in the past. I'm not sure what it was, but Metropolis always seemed to be amongst the filthiest of theatres. In any case, it was nice to get out to the theatre and enjoy a big bag of popcorn and an unnecessarily large soda! read more

Fun find while visiting in Metrotown . Walking distance from the hotel we were staying at. Movie theater was nice , comfortable seats and nice big screens with clear surround sound. The only downside is that the concession is pretty pricy . read more

Although many people complain that SilverCity has killed off a lot of the oldschool mom and pop local joints, I must say they deliver a very decent movie experience. Parking is available in the lot underneath. There is a ton available. As with other SilverCity locations, there are certain amenities you can expect, such as large TVs showing the movie listings and show times, as well as self-serve booths. The staff are helpful, and the seats are nice and comfy. As long as you're not sitting in front of the connecting aisle. Then it gets seriously painful with the neck cramps. They should just tear our those seats. You're better getting a refund if you're forced to stuck there. Of course, be sure to get a Scene card and rack up some free movies. The only complaint I have with SilverCity in gerenal is that their washrooms are always freaking GROSS. Not sure if the ladies have this problem but quite often (as a guy) I have to across / through puddles on the way to do my thing. I always make a point not to drink anything before coming here. read more

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A decent place to enjoy a movie. The seats recline and are very plush. The sound system is very loud and immersive. The viewing angles are decent, unless you are stuck at the sides or right up front. And, you can select your seats at time of ticket purchase. The only downsides are that parking is several floors below, and the cost of snacks may require a line of credit. Seriously, popcorn is made of livestock-grade corn, so there is no reason to charge that much for it. read more

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This place is always super busy. I used to come here often for movies. Probably because its close to a skytrain and is easy for people to commute here. Because this is a chain, I find the seats here are the same as all Silver City. But once in awhile, they do renovations. So its not like its super run down. But I do find the washrooms a bit disgusting sometimes. Other than that Everything seems ok. As well, I was told by a friend who used to work there part of the popcorn on Tuesday are premade either night before or hours before the rush starts. So I usually avoid having popcorn on Tuesday. But again, I am not sure if they still do that since my friend has stopped working there in ages. read more

Cineplex Cinemas - Cinema Near Me - Burnaby, British Columbia

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Im a movie addict.....this is one of the place that i frequently visited.....sometimes everyweek i go and watch movie...good if its tuesday its cheaper...big place by the mall,clean wash room,clean movie house,neat place to relax and see a movie......foods are great aswell but for years they are selling almost the same kind of food....aside from popcorn i always go with the extreme nachos either with pulled pork or beef....recently they have this new pop dispenser....pretty neat..they have this in USA long time ago....... my cousin and i when we come and see a movie...we always buy a large popcorn...we put butter and a lot of jalopenos in it...all the while some people look at us when we do it but its not only us....i saw some patrons doing it aswell...better try it yourself....its good...for sure you gonna love that spicy buttery taste....crunchy jalopenos.... read more

My go to movie theatre because it's close to home. I would have given it 5 stars if not for the dirty ladies room. I guess more female come to this theatre than male? It mighy be the reason why the staff can't keep up with cleanliness in the ladies room? Anyway, I like that there are tons of parking and its free. If you don't feel like having all that calories from buttered popcorn (I'm salivating haha!) then you can grab a bite from the food court before watching your movie. If you're too early for your movie, you can go shopping first. I find this location very convenient and accessible for people who don't drive because of its proximity to the skytrain. read more

Cineplex Cinemas - Cinema Near Me - Burnaby, British Columbia

I still have to give good props to this theatre, the parking situation here, if you come for the later shows after 9 are still pretty good, there are a ton of self automated machines to buy your tickets, and the line up to pay in cash, or use your Scene rewards points moves along pretty quickly when they are well staffed. I do like how convenient this theatre is, not really out of the way, as you can cheap it out for food downstairs at McD's before going into watch your flick. Caught the 1015 showing of MI:Ghost Protocol on this night, a month after it's intial release, and the theatre was half empty, the way I like it, but the seating, regardless of where you sit, is pretty good, the seats are spacious, and your not stepping on old popcorn, and sticky floors from the last person who decided to by tardy, as the staff really tries to keep things clean. Big Screen, Big Sound, not so much, but it will do, but the advantages of this theatre, cheap food close by, as long as you don't eat in the theatre (McD's and even cheaper, Superstore!) parking galore, as it is located in a mall, and enough movies showing, as I noticed that even some older flicks that have come off some theatres, like Scotia in downtown, probably would have a few weeks more running here. read more

Going to go see the Green Knight. Easy to find parking underground since above parking can get full fast. It was late afternoon so it wasn't so bad but the mall was busy. Once my friend and I got to the theatre it was fairly empty in the place. You get reserved seating and my seat was really uncomfortable. It was totally trashed and had numerous rips on the seat. Experience here in this theatre is just bad but the movie and sound system was good. read more

Greate movie theatre if wasn't for the big crowds and things really get crowded at times. Have a great food selection although the burger and poutine part of the entrance area service it's way too slow seems like they often forget they are working yea that kind of service. While on the beverage pop corn part service it's good and right on point whoever manages this they have to get their ideas together. The sound and image quality it's awesome although it already happened to me a couple of times the movie has started but there was so sound. Often some unexpected crap happens and if you go there often enough something will for sure. The theatre seems huge enough for management to get it all covered or management it's so relax that they don't see it coming. Lots of room to improve that's for sure!! read more

Came to see Black Mass on my most recent visit to Silvercity Metropolis. We chose Metropolis as it was the closest to home. As usual we found the ticketing area to be swarming with people. The lineups for the machines were shorter, so that's where we started, only to find several machines out of service. When we did find one working, it wouldn't accept our Scene card or debit card for some reason. Next we lined up for a cashier. There was only one behind the desk despite the ever-growing line. This took up another several minutes of waiting. She also had difficulty printing off the tickets. Moving on to the concession line and yet another wait for one attendant despite at least half a dozen people in line. Poor planning. The theatre itself was almost desert which we found surprising considering the movie had opened only a week or two before. I found the theatre unusually cold despite wearing jeans and a sweater - colder in fact than the weather outside! Before we left I used the washroom. It was absolutely disgusting. The floors were filthy and the garbage bins were overflowing. There was a wet floor sign knocked over in the middle of the entrance and it didn't appear as if the washroom had been services in a few hours. I wrote the manager at this location a letter to detail my experience about two months ago and have not received the favour of a reply. I've more recently attended Fifth Avenue for a screening and would not hesitate to return. I cannot say the same for Metropolis. read more

I'm trying to figure out why it costs $25 for a combo that consists of: 2 x bags of popcorn 2 x drinks 1 x candy ???????? I understand about profit margins etc but there is some serious padding going on here!!! I don't get to go to the movies often, but I can definitely see and taste a noticeable difference in price and quality of the food. Quality dropped while prices went up. The theatre experience has improved. I remember when seats were level. So if someone super tall sat in front of you, you either had to move seats or you were SOL!! I'm only going two stars tho because I seriously can't get over the price for a bag of bland popcorn. read more

Arrived with mobile tickets.. they had the ticket buyer lineup and mobile ticket holders lineup as 1.. and the theatre was super busy so it created a large delay for Everyone. Was then brought by an employee to a regular ticket buyer register to grab my tickets... after that I was asked to go back into the line up and wait again.. very ridiculous at this point. Got in after awhile - good. Movie began at 7:55pm (Jurassic park) on June 30th. They were cleaning until 7:42pm... when the cleaners were done they didn't even say "Ok everyone you can go in!" Everyone just walked in. Then many ppl left their seats at once to go get 3D glasses as we were not offered them on entry. The screen reminded most ppl to get the glasses instead. Every $3D movie I've seen elsewhere the glasses are handed to you on entry. With the line up configuration issue for mobile tickets, cutting it too close to movie start time for cleaning, and the 3D glasses... this experience was 1/5 stars. read more

Have been going to this theatre since I was in my teens and it hasn't changed much at all! Yes, it's still sticky and the bathrooms often were not very tidy but considering that there was often a huge crowd that went to watch movies there...at least the food selections had changed consistently. The fact that there's free parking definitely made it popular plus it's beside the Skytrain! read more

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If I watch a movie, it's usually at Silvercity Metropolis. It's convenient, usually has the movie I want to watch and parking is always free. The downside is that it draws a lot of the younger crowd as opposed to watching movies at Scotia Bank Theatre downtown, but I can deal with it. read more

Silvercity Cinemas is a pretty decent place to go visit. Location's good, many good seats, usually many good movies are playing, usually pretty clean for the most part except for the occasional sticky floor which happens to all movie theaters nowadays, etc. The only thing I normally hate about movie theaters is that they always overprice on their food just like any other movie theaters. But since this is kind of a big movie theatre, I would've thought they'd at least provide more selections of food available for their customers and also have a slightly cheaper prices for them too. Bottom line, this place is definitely a good place to go to in order to catch a flick. read more

I had been wanting to come to this location for a while just because I like to experience new movie theaters. I'm used to the Scotiabank Theatre location in downtown Vancouver and this has all the feels of it but less chaotic. I would definitely come back to this location if I feel like seeing a movie... which usually hits when I'm out shopping and since the mall is just a floor below... it's bound to happen. Definitely come here if you're looking for all that's offered at Scotiabank Theatre but don't want to deal with the hassle of trying to find parking downtown. read more

Wow Silvercity Metropolis certainly offers a wide choice of movies when you can't make up your mind what to see and on top of it you can have Taco Bell while you are watching the movies. Gone are the days when it was only pop and popcorn; here you have taco bell, kfc, pizza pizza, speciality coffees and frozen yogurts and of course popcorn. The seats are awesome and comfy but they are not the rocking style chairs over at stadium mall. They have the best seats bar none. I like this theatre though, it is definitely clean but of course expensive and with the speciality food and ticket to the show, it will cost you 1 days pay at work. But overall great theatre. I definitely go there. read more

This is not my fave theatre. The washrooms are always dirty every time I come here. We were here for a private event that comes with Free Popcorn and Pop. The concession staff at first were accommodating but the supervisor then wanted only one staff to give this out even the other concession staff was free to help. Why would you want to create a line, when you don't need to? read more

We didn't pay for D box but since the theatre was empty we sat here anyway #beatthesystem #rebel

Woah, another theatre above a mall! How bizarre... This one is a pretty regular, straightforward, cookie cutter cineplex, with the same awesome $7.00 movie deals on Tuesday and an automatic ticket counter that takes debit or credit. They have 12 blockbusters showing all day and night every night, and may occasionally have something interesting as long as it made box office. Also, they have $4 bottles of coke in their vending machines, which is probably the most you'll pay for a bottle of non alcoholic liquid in the entire city. Correct me if I'm wrong. Big theatres ensure you'll always be able to find a decent seat, and they always play the 3d films as well. Not a bad way to spend a Tuesday, at least. read more

Went to see the Hobbit in 3D high frame rate... and this also ended up being my first time in an AVX theatre. Gotta say, I'm definitely a fan of buying a ticket online and reserving seats... printing out the ticket and skipping the lineup straight to the ticket taker and having them scan me in. Very cool. I generally am one to go a little early to the theatre... but there's so many times that I'll show up a half hour early and still I'm way off to the side, or way up front. This AVX thing will allow me to pick my seat in advance and not have to worry about that as much. The seats themselves were a little more comfortable than the general ones at Metropolis, and the somewhat reclining or tipping back feature was nice too. All in all, this was a better than average movie experience just from the theatre side of things (the movie was pretty good too btw... not great though). read more

I went there again. It was okay. The only problem is that I couldn't really see the cashier or hear him too well. The cashier was using a wheel chair and the uniforms are blue. The cashier had to approach me because I missed him. The good is that the cashiers that they have available and they are customer focused. The bad. Change the lighting or their uniforms or the paint color of the walls. The contrast will make the enterance stand out better. The blend in too much. Maybe use red or white. Would I go again. Yes. read more

Get out of my way!! My movie starts in 10 minutes :@!!! This place is like the sky train station. It is always packed and congested with people. I can not stand coming here for movies, I am mostly at the one downtown, Tinsel Town, or Station Square. Just waiting in line for the box office and the debit/credit machines are such a hassle and it is so packed that it gets so hot in there. As usual, the price of food is expensive and disgusting, so I never buy movie food. You are paying for expensive air and watered down sugar water. I mean there are already places to eat downstairs, why are you even bothering to eat while watching a movie? I think that is just movie etiquette. Don't eat loud snacks, or really pungent food in the theaters. That is just RUDE. I don't like much about this place as it is such a populated movie theater that is not worth going at all except it is close within the area. I try to avoid this branch at all cost. Too many people and the theater fills up fast. :( read more

My boyfriend and I often come here to watch movies, usually on Tuesdays because it's cheaper. What I like about this place compared to other theatres is their UltraAVX. With a huge screen you can watch amazing 3D and get comfy seats. And you get to reserve your seats in advanced (only for AVX). Also, their popcorn and drinks are refillable and there is a dedicated butter station where you can add as much butter as you want to your popcorn! The downsides of this theatre is that there are often a lot of people, especially on opening nights. Not to mention teenagers. Also, the staff there could be a bit unfriendly depending on which day you come or if its not too busy, sometimes you catch them using their phones Other than this location, I go to scotiabank theatre for some peace and quiet. But this location is much more convenient if thats what youre looking for. :) I mean, its the movies.. not a fancy restaurant. read more

Probably my least favourite theatre in town. The crowds are awful, that includes the patrons. I feel like you have to be over dressed, over gelled and under 19 to enjoy this spot. The debit/credit card ticket machines are always out of order. The whole place is just messy. If it weren't for free parking and it's location, I would probably never step foot in here. It is always my last choice. read more

Despite the theater layout being rather confusing, this is one of the better places in town to catch a new release at. It's decent, though very crowded at times. The lineup for the counter is always long, so be prepared to use the online ticketing service or the automatic machines. Don't purchase any concession here, it will bankrupt you, and besides, it isn't that good or healthy for you in any case. Eat outside: Freshslice and McDonalds are conveniently close. The theater itself is nice. It's never too cold, and thought it can become crowded there is always enough seats available. Come early for new releases, you'll end up waiting in line for the popular movies, but it's usually not that bad. The floor is permanently sticky, probably from all the times that people spilled their soft drinks on, so if you have expensive and/or nostalgic shoes, best not wear them to watch a movie. They charge an extra $3 for 3D movies and won't let you bring your own glasses in. The normal movies are decently priced, if you want a discount, head over to your nearest high school and ask for movie vouchers. read more

Not a fan. It's super crowded, very long and slow-moving lines if you haven't bought tickets online, their automatic ticket machines are the slowest I've ever experienced, and it's not very clean. The plus sides are they always have a good selection of showings, and the location is pretty convenient. But there are just so many better theatres in Vancouver... SilverCity is usually my last choice. read more

I like how you only have to show your ticket once, then you can go buy food or go to the washroom without having to keep your ticket on you. Don't really like the 3D movie seats, they're not super comfortable, but maybe that's just me. I like that deal going on where you can buy food & get free tickets :D read more

I came to this theater to see Harry Potter and the Deathly Hallows Part 2 on the Sunday of opening weekend. My boyfriend and I arrived before 10:30am (when the theater opens since the first movie starts at 11am) and there was two lines: one down the escalator and one down the stairs. We had one of those Cineplex night out coupons from Costco so we had to wait in line (no automated ticket machine for us). The 11am show sold out quickly while we were waiting in line, so we decided to see the 11:30am show. To our surprise, the theater wasn't super packed so we were able to get great seats. I will definitely come back to this theater when I want to see another blockbuster opening weekend. In terms of parking, it was really easy to find an underground spot on Sunday morning. It's a bit tougher to find parking later in the day at Metrotown (be prepared to drive around), but we've always been able to find a spot. The fact that Metrotown is easiy accessible by public transit means that driving to this theater isn't your only option. In terms of location, Metrotown is awesome. There is plenty of shopping and restaurants there (and an arcade!) so there is no shortage of things to do if you arrived early for a movie or want something to do afterwards. As for the theater itself, it is your standard Cineplex theater. The seats are really comfy and the aisles are large enough that people can squeeze by without forcing you to stand up to let them through. The theater itself was really clean (the floors actually weren't sticky!) but this was probably because we went to the first showing of the day. Our Cineplex coupon also got us two drinks and a bag of popcorn, which was actually a reasonable serving (I'm used to the ridiculously huge bags of popcorn in the USA). The popcorn was a little bit salty, but it wasn't greasy by any means. If I have any complaints, it's that the girls washroom was a bit run down, and some of the soap containers were empty. I thought those things were refilled at the end of the night, but I was wrong. read more

Convenience... I come here to watch movies because it's convenient: I don't live that far away; if I needed to shop, there is a mall attached; their are restaurants a plenty; if you're not fancy like me there is a food court selling pizza; they have tons of parking...So many reasons to come here. Umm, if you want to bring candy in... you know candy that you didn't buy there, put it in your pocket. They wanted to confiscate my sad little bag of 10 cola bottles because it was outside food. I could have stuffed it in my mouth before entering, and said "So there" through a mouthful of candy, but he gave me a warning instead. Oh and if your movie runs later than 9pm, park outside so you don't have to go through the Staircase of Pee down to P1 or P2. They use gates to lock up parts of the mall so you are forced to go through the Staircase of Pee to get to the parkade. Just park outside... so much easier. read more

My BF and I like to go there for a movie. It is easy to go there. Parking or sky train. Cheaper on Tuesday night, good snacks options, clean and friendly place. I watched a movie recently in their new Ultraavx 3D room, it was very enjoyable. Biggest seats, 3D and great sound and you can book in advance your seats. J'aime les Mardis soir au cinema !! read more

First off I am a. Life long fan of seeing movies in the theatre. I worked for famous players as one of my first jobs back in high school. Over 20 years ago. this theatre has 3 things going for it. Location. It's easy to get to. Free parking and The AVX . otherwise if you have another option goto Coquitlam silver city again AVX over the VIP. or my Personal favorite the Scotia bank theatre in downtown Vancouver. same prices and a way more enjoyable experience. The truth the managers at metropolis silver city do not care and that can be seen in the condition of the washrooms and their attitude and this funnels down to the staff. I go. To at least two. To 3 movies a month have spent a lot of time at this theatre and the Scotia bank theatre and it is far better in my experience. read more

This place is in need for a serious upgrade. The dreary space blue theme ft. the king kong statue dangling by a thread makes me shake my head! Washroom faucets were running freezing cold water. Theatres are nice and musty. The screen and sound are alright...but that's a given for a movie theatre. read more