Solid 4-star experience from the start to the end. My wife and I plus my sister decided to give the…read moreMoviehouse & Eatery by Cinepolis a try. We all loved the dine-in concept. There was no hassle of ordering at the concession stand and taking your selections into the theater. Also, another plus of the dine-in concept is the expanded menu. As soon as we were seated, Maddox, our server, greeted us and asked if we had any questions about the menu. We also asked him what he really liked on the menu. He told us about some of his favorite selections. We weren't in the mood for anything from the bar. I ordered a strawberry lemonade, and my wife and sister ordered diet cokes. We told Maddox we needed a bit more time to look at the menu, so many incredible entrees to choose from. My wife and sister both decided on the Avocado Chicken BLT. It consisted of a marinated grilled chicken breast on toasted sourdough bread. the sandwich was topped with a basil pesto aioli, lettuce, bacon and tomato. I decided to order a new menu item, Hatch Green Chili Chicken Taquitos. The three taquitos were served with shredded lettuce, pico de gallo, roasted poblano salsa, sour cream and topped with queso fresco. The theater was completed renovated recently and the recliners were so comfortable. We were also impressed how clean the theater was. We also noticed that all the chair trays were wiped down since they were a bit damp. Right before the movie started our entrees arrived and they lived up to expectations. My wife's sandwich was too much for her, so she shared part of it with me. Undouble, it was probably one of the best chicken sandwiches I've ever tasted. In my opinion, the toasted crispy sourdough bread made the sandwich stellar plus the crisp bacon. There was an incredible crunch when biting into the sandwich. There was the perfect amount of marinade on the grilled chicken. The fries were prepared perfectly and had the proper amount of seasoning on them. An incredible entree I wished I'd ordered! On to my Hatch Green Chili Chicken Taquito entree. As an entree, it was a little bit sparse comprising of only 3 taquitos. The platter should have been included in the appetizer/starter area of the menu instead of the entree selections. If they had included some sides, such as beans or rice, the platter would have been elevated. The taquitos were good, but not great. I expected to taste some chunks of chicken in the taquitos instead of a just a melted cheese filling. They did have a great flavor and had that Hatch Green Chili bite, but they just weren't satisfying as an entree. I am glad my wife shared almost half of her chicken sandwich with me. Maybe if I'd ordered popcorn also, my tummy would have been happier. Maddox, our attentive server, took excellent care of us throughout our movie dining experience. To order, there is a button on the front of each recliner. The servers were very prompted fulfilling our every request. We'll be back again REAL soon to watch another flix and explore additional menu options. Lastly, Moviehouse & Eatery by Cinépolis is a GREAT place to see a movie. They have a wonderful projection and sound system and very large screens.

Went with a group to see a movie on a saturday afternoon. Location is solid with ample parking. The…read morewoman at the ticket counter was kind and polite. The movie theater itself was decent but the spacing between the recliners was supertight and one of our group found popcorn stuck between the seat. My seat looked a bit worn and dirty. The other thing that was annoying was that the servers would come during the movie which blocked your view and would ask in a slightly loud voice if everything was okay. For what we paid, I wouldn't come back to this theater unless it was maybe matinee or one of their $6 movie nights on Tuesday.

Hooky Entertainment in Southlake is easily one of my favorite movie theaters! The heated reclining…read moreseats are a game changer! Once you sit down, you may not want to get back up! It's also more than just a theater. They have an arcade and bowling alley on-site, so you can make a whole day or night out of your visit. The food is actually really good too. I usually go for the chicken strips or pizza, but they also have healthier options if you're looking for something lighter. Definitely a great spot for a date night, family outing, or hanging out with friends!

The screen and seats were amazing !!!…read more We seat on row C and because of the depth the seats leaned back it didn't feel too close at all.

Attended a class for hand knit chunky blanket making and it was a blast! Even if you go alone it's…read morea great time! Instructions were pretty clear, helps was readily available, and overall a great experience even though I didn't know anyone.

My mom and I took a painting class here and we had the best time! We went to an afternoon class a…read morefew days after Christmas, so it was just us and two other people. Everything you need for painting is set up when you arrive. They set out your paints, but you can always grab other colors if you want to customize your painting. When we booked our paintings, they had a few add-ons that you can choose from. My mom choose to paint on wood plank board instead of canvas, and I got the glitter add-on, which were both fun adds to our paintings. The instructors are the best part of Painting with a Twist. Our instructor was Emily, and she made the experience fun and was always complimenting our paintings. She also had a good pace and was very clear with her instructions. I would definitely recommend Painting with a Twist, and hopefully they will be doing more fun paintings next time I visit DFW.

We rented a Nerf laser tag party w/ concierge for 16 kids. Our group was 35 kids but we had an…read moreunderstanding with the vendor they would simply have the kids be in teams and take turns. We had other passive games for the kids to play while they waited. Things that were great: 1. The online ordering process - great website and super easy to navigate. 2. How quick they would respond - I was very impressed at how quickly they replied to my emails! 3. Politeness of concierge - the hosts of our Nerf laser tag party were very respectful and took care of setup/teardown amazingly! Things that were disappointing: 1. Excellence of staff - when I was finalizing the order of the sale via email with the representative, I felt like they did not care about me as the customer. There was a promotion on their website to get a free upgrade I had to mention, even though they suggested a specific upgrade they would have charged me for that was a part of that promotion. Secondly, the concierge team very much felt like two college guys who did this for some extra cash who did not care how our time went. I had to step in as the game leader because they were incompetent at corralling the kids or explaining a game (and this was after a couple of haphazard "games" where I could tell our kids were confused). I kind of wish I didn't have a concierge so I would've been mentally prepared to lead the games instead, though them taking care of all setup/teardown logistics was SOOOO NICE. There was just a gap in excellence in this area. 2. Unexpected charges - their prices do not include taxes, delivery fees, or a "in case of damage fee," which made the price go up pretty significantly. If we did another laser tag party, I will probably look at my other options first.

Freedom Fun USA has come and set up inhouse field trips for my summer camp for the last two years…read more Grace and her staff are wonderful, professional and provide very good customer service. Our summer camp kids had a blast. Thanks so much for kicking off our summer camp with a bang!

I am really disappointed in my experience with Creative Soul Music School. We originally signed up…read morebecause of a teacher we loved, but that teacher quit unexpectedly during the season. After that happened, there were no other lesson times that worked for us with a teacher we preferred, so I reached out to cancel. I used their Contact Us form on the website and also called to cancel, but I never received a response. A couple of months later, they contacted me saying they had not received payment. I explained that I had already sent a message requesting cancellation months earlier. They told me their policy is that cancellation only becomes effective thirty days after they send a cancellation form, but they never sent one. They even acknowledged that they do not regularly check their emails and said I should have come in person to cancel. I do not understand why I am being penalized when they were the ones who were unresponsive. I followed the process that was available to me at the time. For them to refuse to honor the date I originally contacted them feels unfair and comes across as a way to keep charging customers longer. Their pricing is also very high for what you actually receive. We have since switched to a private tutor who charges half the price, is more flexible, and also offers recitals. There are clearly better options out there. Based on my experience, I would not recommend Creative Soul. The communication, policies, and customer service were very frustrating.

This is a badly-run little music "school" where an aging, paunchy, past middle-prime hippie-type…read morenamed Joshua sits at the front desk doing nothing except getting you to sign up. Then he gets your credit card information so that they can charge you for as long as they want to. Getting signed up to TAKE lessons there is easy, My story is about trying to STOP taking lessons there. When I signed up Joshua had told me about the 30 -days notice but NEVER said WRITTEN 30 days notice and NEVER said that in addition you had to fill out THEIR FORM which you also have to get from them! So I took three lessons and decided to quit due to numerous problems with scheduling and teacher no-shows. I gave Joshua 30 days notice IN PERSON but was made to pay for a whole other month after that because of a technicality. I didn't think it was quite fair but OK, I'll pay for another month if that's the rule. THEN Joshua said that because I had cancelled a week into another month I had to pay for that month too. This was ridiculous but just paying THIS $159 was easier than fighting with them and AGAIN, I confirmed with Joshua that I had quit and told him specifically that therefore I did NOT authorize any further charges on my credit card after this one. He said nothing about any form or other notice or whatever. SUMMARY: When I received notice of this last $159 charge I thought it must just be a mistake but no. I school says they haven't received THEIR FORM back. WHAT FORM??? So I have now been charged $159 each month for FOUR months of lessons...(or 4 weekly lessons for four months) which would equal 16 lessons. SIXTEEN lessons! I've ONLY HAD THREE. So let's see, each lesson cost me $200. A little high to pay for some teenager or 20-something to teach. It's basically at this point that whether there's a signed form or not or whether they told me about it is really not the issue anymore. I mean, do you really want to do business with someone who thinks it's OK to charge you that much money for nothing based on mis-communication or instead of working with you or contacting you or doing SOMETHING to work it out instead of just smiling at you standing firm and not budging and taking your money no matter what the reason. I don't. I question their business intelligence. Is it really worth $159 to piss off a client so badly that they write reviews like this? It seems it would be more valuable to STOP charging the client $159 and save the expense of hurting their reputation. Makes you wonder either how smart they are, how hurting for money they are or who is actually running the ship over there. Hello???....Samantha and Casey Thomas??? Are you there??? Surely this is not how YOU BOTH want your business run so I'm going to assume you don't know how your business is being run in Watauga.