Keep me waiting 20 mins in the front and 50 mins in the back.Charged my credit card when they…read moreweren't supposed to.

Facility and staff are great! It took approximately 11 months for me to finish treatment. I went…read morethrough 4 or 5 temporary arches before my final set of arches. It took this amount of time to fine tune for the best fit. I appreciate that they did not try to rush me through to a final set before my gums were fully healed and they had a perfect impression for the finals! The folks who work here are consummate professionals!

The entire office is so kind and they genuinely care for their patients! I was nervous to find a…read morenew dentist after moving to Lexington, but Dr. Couch is truly great. Everyone there has made me feel safe and cared for - I know I'm in good hands! I've had a few cleanings and fillings so far there, and each procedure has been done with excellence and without any issues. This office reminds me of going to my dentist in my small town. They are very hospitable and always take the time to get to know me!

I received the most thorough oral exam in my life! The dentist was nice and professional too. The…read moreonly surprise was that I had to make a second appointment for the cleaning. The dental hygienist explained that they needed to determine what kind of cleaning I needed based on my oral exam. I don't have insurance, but found the price to be very reasonable. I have found my new dentist, and I am very pleased. I wish to add that the front office staff are exemplary.

If you're looking for a skilled and compassionate dentist with a great sense of humor to brighten…read moreyour day along with your smile, look no further than Dr. Patel! She's sweet, sincere, and actually makes going to the dentist enjoyable--who knew that was possible? I've been wearing retainers at night since I was 16, and I have to say, hers is the sturdiest, tightest, and most well-made one I've ever had. She also does an incredibly thorough job checking my whole face and mouth for cancer, which I really appreciate. Maybe I'm a little paranoid, but she always makes me feel reassured. She is my favorite dentist in all the land.

I have had sensitivity around a crown for over 10 years. After one visit with Dr. Patel and her…read morestaff, she figured out the cause of my pain. I am now pain free and absolutely love Hamburg Family Dental. And as a side note, best cleanings I have ever received.

Awesome dentist. And the staff is great too.all were nice friendly kind .got me in and pulled two…read morebroken teeth in two days .i definitelywill be back

I had an emergency happen Thursday evening. I tried many dental offices, like the emergency dental…read moreoffices and they said they didn't handle my emergency. I called my dentist emergency number, and zero response and went to the office Friday am when they should be open. They were closed. I called my other dentist, they were closed. I walked into Schroeder Cosmetic & Family Dentistry praying they could help me. I was met with kindness, and willingness to help me. The receptionist (forgive me I can't remember her name) got me in quickly. Hailey, the hygienist was amazing!! So skilled, informative, and very kind and understanding!! Dr. Thad was also amazing! Treating me very respectfully, and delicately during the whole procedure. Hailey made sure I was completely happy while letting me know what everything would cost up front and my options. I have had many dentists and too many procedures to even mention. What I will say is this was the absolute best experience I have ever had at a dentist and this was an emergency!! They are wonderful! The whole staff. I can not say enough good things about them. Cosmetic - choose them! Thank you Hailey. Thank you Dr. Thad. Thank you to your amazing receptionist. I am now smiling again! Grateful and blessed. Maggie

Superior dentists, excellent staff, clean modern and friendly…read more Highly recommend Easy to schedule and caring front office staff

They're very professional, and they do amazing work.. I would recommend them to anyone who needs…read moredental work. Amazing place

My son and I attended an appointment for my son's treatment for his impacted canines at UK…read moreOrthodontics at the Turfland location last May. Bazina was in place of my son's regular Orthodontist DR LENA SHARAB, I saw that Bazina was at his computer before coming over to the treatment area to treat my son, so I politely said to Bazina, 'I saw that you were just at your computer, will you please go wash your hands?' He looked at me at said, ' I don't have to wash my hands! We are only required to use hand sanitizer!' I said, 'That is preposterous that you will not wash your hands before treating my child, you are going to put your hands in his mouth!' Then Brook, his assistant piped up and backed him up saying, 'Yeah, we're only required to use hand sanitizer!' I said, 'Unacceptable! Go wash your hands!' Bazina then jumped up angry and said to Brook, 'Will you take over please!' Then Bazina went to ack to his computer in a rage! This is the first patient right stated on UKs website!

if i could give 0 stars, i would :)…read more they, specifically NATALIE, fire employees due to personal reasons outside of a workplace. the care there is awful anyways. reading other reviews will prove that for you. please do not waste your time with this office. i promise its not worth it.

I love Dr.Hendricks! He is so sweet, patient, understanding and excellent at his job. I have always…read moreavoided going to Dentists because I am scared to death of them but I am super comfortable with him and his staff. He has a very cozy office and all up to date equipment.

they say they accept Medicaid, but they don't unless you're already an existing customerread more

I wouldn't bother to use this dentistry. They have horrible customer service. I was schedule for…read morean appointment on January 11, 2024, which was made several months before the appointment. I showed up for my appointment only to find that they're office was closed due to training. No one in their office bothered to contact me to inform me that they were going to be closed and that they would need to reschedule me. Instead, I wasted my gas and time showing up because of their negligence and horrible customer service. I would never go back to this dentist office. There are so many other dentist offices available in Lexington which I'm sure many of them offers excellent customer service.

I called yesterday and my appt was moved to 8 am this morning. I show up after driving an hour and…read morea half to be told they couldn't see me because they left a voicemail to talk about my insurance(btw I have never used except for an emergency filling that had come out so my visit it covered). I had no missed call nor a voicemail. I've referred multiple people here and now I am questioning the care I am going to get if the office staff can't do something as basic as schedule properly.

The best dentist's I have ever gone to, extremely knowledgeable and professional…read more The staff are very welcoming and friendly. The offices are clean and comfortable.

While the care was great, they are just too busy. Had my 6 month cleaning May 2025. 10 months…read morelater, my 6 month cleaning was scheduled. However, I had to cancel due to COVID. Next cleaning available was 4.5 months later. There schedule is booked solid with no openings. I did request a manager contact me to discuss but I never got a call. Billing can be challenge. A couple times they would link my husband's account to mine. Which would be okay, but we wanted to keep them separate for HSA purposes.

Dr. Nelson is a true professional. I've been coming to this location when Dr. Brown was the primary…read moredentist. After the transfer, I was able to build a client relationship with Dr. Nelson and have fully entrusted the staff with my dental health. I've made the mistake of visiting other dentist while out of town or during travel interims and have unfortunately paid the price. Dr. Nelson is friendly, caring, and most of all reliable. A visit to this office is worth the "pain equity" if you must endure an intense dental procedure. She and her staff are committed to ensuring the best dental experience.

I have only good things to say about this establishment. Courteous, thorough, professional,…read moreeducational, fun! (If a dental office *can* be fun.) Dr. Nelson's practice is a shining example of what healthcare should look like. And her staff uphold the same standards in their exchanges with patients and their work. So happy I started coming here 3 years ago.