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    Services - John H Reid, DMD

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Ask the Community - John H Reid, DMD

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    Mortenson Family Dental - Broken denture Mortenson refused to fix after breaking into 3 pieces when only 14 months old! Dr. Allen had horrible chair side manner.

    Mortenson Family Dental

    2.3(14 reviews)
    3.6 mi

    I typically come to Morton and family dental on a regular to be seen. I have never really had any…read moreissues except for when it comes to Insurance. For some reason this morning after rescheduling my appointment earlier this week due to electrical issues in the dentist office. I made an appointment first thing in the morning at 8 AM on a Friday when I show up after driving 45 minutes from Lexington for my appointment and give them my insurance they say that they cannot accept the insurance and that they have to reschedule me another month out in advance. Instead of calling and telling me this before, I drove the 45 minutes I had to get to Georgetown and find out in person afterwards. Again, I've never necessarily had any issues except for over pricing and insurance, but I feel like this could've used a phone call and save saved everybody a lot of time

    I was on Medicaid for a few years while taking care of my dying mother. I noticed that the bare…read moreminimum was always done, and when the hygienist asked about some cavities I had that needed filling it was slid over very quickly. But I was taking care of a dying mother so I really didn't take time to ask too many questions so when I went back 6 months later I asked about those and I was just told my insurance didn't pay for that. So essentially they were letting them right out of my head until they could give me the dentures that Medicaid will pay for. I found a way to pay for a grand out of pocket to get crowns put on to the teeth that needed it. And those didn't even get sealed properly you can feel the seam with the tongue. I didn't know that shouldn't be how it is. I went back to ask a dentist who was substituting the day I was there about why I didn't feel exactly right he tapped on my tooth, to ask me if it hurt, and when it didn't he said you're fine then. Good to go. I recommend going to third and smiles over by kroger. They're not cheap but they actually do quality work. Mortenson messed me up very well. If I ever end up having to be on Medicaid again, I'll do something else or just not go at all. You might as well not. Let them right out of your head until you need dentures. That's what they're going to do.

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    Mortenson Family Dental - Broken 14 month old denture Mortenson refuses to fix!

    Broken 14 month old denture Mortenson refuses to fix!

    Mortenson Family Dental
    Mortenson Family Dental

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    John H Reid, DMD - generaldentistry - Updated October 2026

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