Superior dentists, excellent staff, clean modern and friendly…read more Highly recommend Easy to schedule and caring front office staff

They're very professional, and they do amazing work.. I would recommend them to anyone who needs…read moredental work. Amazing place

The entire office is so kind and they genuinely care for their patients! I was nervous to find a…read morenew dentist after moving to Lexington, but Dr. Couch is truly great. Everyone there has made me feel safe and cared for - I know I'm in good hands! I've had a few cleanings and fillings so far there, and each procedure has been done with excellence and without any issues. This office reminds me of going to my dentist in my small town. They are very hospitable and always take the time to get to know me!

I called this practice to inquire about becoming a patient. I was told that new patients weren't…read morebeing accepted. I understand that but the receptionist wasn't very friendly. This was surprising as reviews for this practice indicated that new patients were being accepted and that staff was very friendly . I'll keep looking.

Love everyone there. They are all kind and so friendly. Never will do unnecessary work unless you…read morereally need it or want to have it done. Best in Lexington, KY.

I have been a patient in many different dental offices. Most people dread a dental appointment, but…read morethe friendly staff, great hygienists, and Dr. Thad Schroeder are the best! You can tell once you enter the waiting room, that this office is different. The employees are smiling and friendly. Dr Schroeder is skilled, but also very personable. The office has such a great atmosphere, you can tell that the employees are happy to work there. I give it 5 stars!

First of all, the office is gorgeous and welcoming, and the staff is professional and kind…read more I had a dental emergency and met one of the dentists there over the weekend. Though we were new acquaintances, he was able to work me in quickly, and, while I felt very self conscious, no one blinked an eye when I came in shortly after. The assistant brought me back, took an x-ray, and swiftly got me into a room. Additionally x-rays were taken, the doctor came in almost immediately and got to work. He knew my concerns and checked in frequently. I could NOT have asked for better, more professional care. If you are looking for expertise, compassion, and a genuine smile on your face when you leave, I strongly recommend Dr. Robert Baldau at Audubon Dental & Implant Center on South Broadway!

Would recommend if you like to waste an entire day. They…read morefirst gave away my appointment because they took my phone number down wrong over the phone. I get there 25 minutes before the scheduled time and they say they can still get me in I wait until 30 minutes after the scheduled time. Then we go through x rays and what treatment I would be getting that all take an hour in a half. They review it with me then say I have to come back 3 hours later if I want treatment. If your goal is to waste your time come here. I thought the couple bad reviews would be fine, I was very wrong. Don't come here.

My son and I attended an appointment for my son's treatment for his impacted canines at UK…read moreOrthodontics at the Turfland location last May. Bazina was in place of my son's regular Orthodontist DR LENA SHARAB, I saw that Bazina was at his computer before coming over to the treatment area to treat my son, so I politely said to Bazina, 'I saw that you were just at your computer, will you please go wash your hands?' He looked at me at said, ' I don't have to wash my hands! We are only required to use hand sanitizer!' I said, 'That is preposterous that you will not wash your hands before treating my child, you are going to put your hands in his mouth!' Then Brook, his assistant piped up and backed him up saying, 'Yeah, we're only required to use hand sanitizer!' I said, 'Unacceptable! Go wash your hands!' Bazina then jumped up angry and said to Brook, 'Will you take over please!' Then Bazina went to ack to his computer in a rage! This is the first patient right stated on UKs website!

if i could give 0 stars, i would :)…read more they, specifically NATALIE, fire employees due to personal reasons outside of a workplace. the care there is awful anyways. reading other reviews will prove that for you. please do not waste your time with this office. i promise its not worth it.

I had a crown fall off of my tooth, and even though my dentist was on vacation, I was given an…read moreappointment with the other dentist. He was nice and did an excellent job cementing my crown back on. Everyone at TLC is kind and professional. They are doing a good job with the extra cleaning and distancing due to COVID 19 also. I highly recommend TLC!

I had an appointment July 10 with Dr. PADA but ended up Seeing…read moreDr. Marrow . My teeth are not any cleaner then they were when I first walked in the door and she was very rough. considering cancelling my next appointment

Dr Davis and his amazing assistant Cassie created a same day crown for me this week. His assistant…read moreBecka even made me comfortable by giving me a pillow for my stiff neck! This tooth had been worked on at least 3 times by different dentists in the past. I used to refer to it as my "problem child" (: It was a tad sore that night but the next day felt completely fine. Actually, better than fine! It's been YEARS since this tooth has felt this great! From the entrance to the exit. My visit couldn't have been more pleasant. Thank you, Dr Davis and team for taking such great care of me!

Before scheduling an appointment with this office, I encourage you to read this review. At my…read moreinitial new-patient appointment, the dentist recommended an expensive device for teeth grinding and sleep apnea. Before agreeing to move forward, I specifically asked that the office verify my insurance coverage because I wasn't sure I could afford the device otherwise. I was told my insurance would cover it and that my out-of-pocket cost would be approximately $133. Based on that information, I paid the portion they requested that day. At my next appointment, I was told I had not made that payment and was asked to pay again. After spending time searching their records, the staff eventually found my previous payment. I requested that my paperwork and receipt be corrected to reflect the payment, but I was told that wasn't necessary. The process was delayed further because I was told the lab had made the device incorrectly, requiring new impressions and additional appointments. Eventually, I received the appliance and was told everything fit properly and that no further appointments related to the device were needed. The very next morning, I received a phone call informing me that my insurance had denied the claim and that I now owed $867.60. I was told that the original amount I had been quoted was "only an estimate." Since then, I have received multiple bills and collection calls despite explaining that I relied on the financial information provided by the office before agreeing to treatment. When I visited the office to try to resolve the issue, the office manager said that the problem resulted from unsuccessful attempts to contact me. However, I have no voicemail messages or text messages from the office regarding this issue--only payment reminders. She also told me that I should have waited to speak to her instead of the claims specialist I spoke with earlier who said she would handle the issue but did not. Not only did she not apologize or take any responsibility for the problem, she rolled her eyes and sighed several times, continuing to put the blame back on to me. What concerns me most is that a coworker reported having the same experience. They also requested that insurance be verified before treatment, were given an estimated patient responsibility, and were later billed for a much higher amount after services had already been completed. My advice to anyone considering treatment here is to verify your benefits directly with your insurance company before agreeing to any procedure or device. Do not rely solely on the financial estimates provided by the office. My experience with the billing process, communication, and handling of this situation has been extremely disappointing.

Facility and staff are great! It took approximately 11 months for me to finish treatment. I went…read morethrough 4 or 5 temporary arches before my final set of arches. It took this amount of time to fine tune for the best fit. I appreciate that they did not try to rush me through to a final set before my gums were fully healed and they had a perfect impression for the finals! The folks who work here are consummate professionals!

Keep me waiting 20 mins in the front and 50 mins in the back.Charged my credit card when they…read moreweren't supposed to.

Dr. Nelson is a true professional. I've been coming to this location when Dr. Brown was the primary…read moredentist. After the transfer, I was able to build a client relationship with Dr. Nelson and have fully entrusted the staff with my dental health. I've made the mistake of visiting other dentist while out of town or during travel interims and have unfortunately paid the price. Dr. Nelson is friendly, caring, and most of all reliable. A visit to this office is worth the "pain equity" if you must endure an intense dental procedure. She and her staff are committed to ensuring the best dental experience.

I have only good things to say about this establishment. Courteous, thorough, professional,…read moreeducational, fun! (If a dental office *can* be fun.) Dr. Nelson's practice is a shining example of what healthcare should look like. And her staff uphold the same standards in their exchanges with patients and their work. So happy I started coming here 3 years ago.

I have been going to Dr. Kleier for years !! Love her , the staff and the environment. Her prices…read moreare so reasonable.

I have found my forever dentist! Susan and her staff are all wonderful! From check in, to dental…read morehygienists, to x-ray, cleaning, and even more advanced procedures, all are made more comfortable here. First, it looks like you are going into your own home (or maybe your grandmothers home) because it is a beautiful house located on Walton Avenue in downtown Lexington. From the moment I walked in, I felt comfortable and "at home", which also meant feeling at ease. I have a very low tolerance for pain and I have always been uncomfortable around dentists, but not this one. They even offered nitrous oxide to put me more at ease when they were working in my mouth. If you are looking for a dentist, please look no further-you have found the best and at very affordable prices. Oh and remember, good dentistry is not expensive... lack of good dentistry is!