Took a friend for care. Front desk staff was rude to her as were nurses and dentist. Terrible…read morebedside manner. Would not go here.

I took time out of my day for a consultation at KY Oral & Maxillofacial Surgery and returned for a…read morescheduled procedure, but ultimately decided not to go through with it due to the unprofessionalism I experienced. From the start, the front desk staff was extremely rude--talking down to me, acting cold and dismissive, and being unnecessarily sassy both times I was there. It felt like they viewed patients as an inconvenience rather than people seeking care. The doctor was no better. When I asked reasonable questions about the procedure--like what exactly would be done while I was unconscious--he became **cold, defensive, and completely lacked empathy**. Instead of taking the time to reassure me and explain things properly, he acted as if my concerns were a personal attack. That was a huge red flag. I ultimately decided to walk away from the surgery because I refuse to put my health in the hands of a doctor who doesn't respect their patients. A good surgeon should be willing to explain procedures without defensiveness and show at least **basic** compassion. I do not recommend this office to anyone who expects to be treated with professionalism and respect.

Awesome dentist. And the staff is great too.all were nice friendly kind .got me in and pulled two…read morebroken teeth in two days .i definitelywill be back

I had an emergency happen Thursday evening. I tried many dental offices, like the emergency dental…read moreoffices and they said they didn't handle my emergency. I called my dentist emergency number, and zero response and went to the office Friday am when they should be open. They were closed. I called my other dentist, they were closed. I walked into Schroeder Cosmetic & Family Dentistry praying they could help me. I was met with kindness, and willingness to help me. The receptionist (forgive me I can't remember her name) got me in quickly. Hailey, the hygienist was amazing!! So skilled, informative, and very kind and understanding!! Dr. Thad was also amazing! Treating me very respectfully, and delicately during the whole procedure. Hailey made sure I was completely happy while letting me know what everything would cost up front and my options. I have had many dentists and too many procedures to even mention. What I will say is this was the absolute best experience I have ever had at a dentist and this was an emergency!! They are wonderful! The whole staff. I can not say enough good things about them. Cosmetic - choose them! Thank you Hailey. Thank you Dr. Thad. Thank you to your amazing receptionist. I am now smiling again! Grateful and blessed. Maggie

The staff at Dr. Barker's office treated me with extreme consideration and respect. As someone that…read morevery rarely gets surgery done, I was confident and had no confusion every step of the way. They were extremely friendly and it felt as though everyone in that building truly had the best intentions for me. I felt calm and amazing during the surgery and my recovery is moving swiftly. Thank you all!

First off, I just want to say how friendly everyone was in the office, and Dr. Barker was also…read moresuper easy to talk to and very helpful. I went in for some help with a bit of swelling in my jaw from where I had gotten my wisdom teeth removed by a different oral surgeon, as I was afraid there was another infection from where I had previously had one post surgery. I was so relived when Dr. Barker told me there was no infection and suggested some other ways to help with the swelling and to have my bite guard checked ( which he was right about, as it was just slightly off! ) My dentist is working with him to help me find a permanent solution but there has already been a bit of improvement. Thank you Dr. Barker !

I would absolutely 100% recommend Erena & Peterson to anyone who needs major dental work or oral…read moresurgery done. The staff is fantastic. They're friendly and helpful, and they give you a chance to ask questions. They have measures in place to comfort you if you're nervous or afraid. The procedures are quick and painless, and they walk you through every step of the way from the initial paperwork to the post-op care. I am blown away at how much the people in this office care about their patients.

From the owner: Our doctors specialize in oral and maxillofacial surgery.read more

They are all patient and knowledgeable about their craft. I just hope that the pair of dentures I…read moreget tomorrow fit well enough of the bottom side that they fit great!!

I went there and had a bad experience I had crooked teeth and the final denture was so thick I…read morecouldnt taste my food at all. Also it made me have a under bite and gave me TMJ. I was told "oh don't worry you'll get used to them. I cried for a long time. I pd 5,000 and felt as if they didnt have time for my issues. I have wore my partial until its cracked. I am not able to end get the finals in my mouth. Please do your homework before you make your dental decisions. I have 5,000 worth of plastic in my drawer now!

After being pushed and pulled along the "select a physician" drop down menu of my absolutely…read moreuseless personal insurance website, I found Bluegrass Periodontics. I had a large gum recession that I wanted to have corrected - I had been told by two other dentists that I would eventually need to have a gum tissue graft in order to do so and finally was able to afford this procedure. When I called the office of Dr. Elliot Neuman, reception was friendly and extremely helpful. Turns out, my insurance wouldn't cover any of my expenses towards this procedure (I told you, useless), however Bluegrass Periodontics gives you a hefty discount for simply having insurance at all. Reception went out their way to contact my insurance and confirm their coverage - every office should be so helpful (that process is so frustrating and tiresome). Soon after returning my call, we were able to setup a date for consultation and procedure in the same visit, seeing as I already knew this was a necessary procedure and had a referral for the problem area. Dr. Neuman and his dental assistant were both welcoming, warm, and friendly. I was seen almost immediately and felt very comfortable. The procedure itself went by smoothly. I have no dental anxiety whatsoever, so I was numbed up pretty highly, but not put under. This is an option if you need it. I'll save the descriptive story for in-person inquiries because dental procedures are subjective (people, please stay off WedMD). Overall, Dr. Neuman was considerate, comforting, and quick. We had two followup visits to make sure my gums were healing up nicely - they did and they look fabulous. So happy with Bluegrass Periodontics and would highly recommend!

Man these people uncharged me on my treatment after I had a an estimate done and pre paid. They did…read morenot tell me till the pour. I was checking out on top of that they got me in a room and try to sell me a tooth brush I already

I came here to have my wisdom teeth removed, and while they did an excellent job on my surgery, and…read morethe facility is excellent, they're not winning any awards for bedside manner. When I arrived for my consultation, they sat me in a machine and told me to close my eyes before even telling me that it was an x-ray machine, or what the sensation would sound like. Dr. Morrow was the one who did my surgery, and while he's very knowledgeable, he (perhaps unintentionally) seems like he's too much in a rush to talk to you. That being said, I had a fairly complicated surgery - two of my teeth were bony impacted, and I had them removed later in life - and Morrow did an excellent job. I had virtually no swelling, and the soreness subsided quickly.

Very rude. they racially profiled me over the phone. I was hung up on. I was told, I couldn't…read morereceive service because all the appointments that were offered to me did not work for me. and I was also told to find another place to go to, because I responded the way i did to Nicole the HORRIBLE receptionist, who didn't want to do her job In the first place. Told me she was getting frustrated with me. Very rude people. I don't even feel safe taking my daughter here. but there's not one good review on here and I now see why.

First of all, the office is gorgeous and welcoming, and the staff is professional and kind…read more I had a dental emergency and met one of the dentists there over the weekend. Though we were new acquaintances, he was able to work me in quickly, and, while I felt very self conscious, no one blinked an eye when I came in shortly after. The assistant brought me back, took an x-ray, and swiftly got me into a room. Additionally x-rays were taken, the doctor came in almost immediately and got to work. He knew my concerns and checked in frequently. I could NOT have asked for better, more professional care. If you are looking for expertise, compassion, and a genuine smile on your face when you leave, I strongly recommend Dr. Robert Baldau at Audubon Dental & Implant Center on South Broadway!

Would recommend if you like to waste an entire day. They…read morefirst gave away my appointment because they took my phone number down wrong over the phone. I get there 25 minutes before the scheduled time and they say they can still get me in I wait until 30 minutes after the scheduled time. Then we go through x rays and what treatment I would be getting that all take an hour in a half. They review it with me then say I have to come back 3 hours later if I want treatment. If your goal is to waste your time come here. I thought the couple bad reviews would be fine, I was very wrong. Don't come here.

My experience with the procedure done at Modern Periodontics was fantastic from start to finish…read more Dr. von Lackum and everyone else at the practice is top notch, always making you feel comfortable and relaxed.

I have been extremely satisfied by the treatment I received and how it was delivered by a very…read moreprofessional, competent, and compassionate staff who treat the whole person rather than just one more mouth.