Made an appointment to this salon(?) with Kim. Beyond disappointed. I got there and immediately she…read morestarts asking if I want a full highlight..yes I say thats what I booked with owner. She messes with my hair and looks at her watch and then says I don't know if I have enough time for all that. What? Ok, I said maybe I'll just go somewhere else? No she says I'll do my best. YES I should've left but I didn't. So she proceeds to bounce me back and forth from the sink to the chair adding bleach then toner then shampoo & rinsed, repeat toner and then oh no she's messed up the top, let's try again! I went in telling this woman I want cool, white no ash, no oranges, no yellows, no browns, no gray. So she lets me sit while her other two clients come in and she proceeds with them! All the while their salon dog hops up on my lap. Not a fan of small dogs, but I had a lab so it wasn't a big deal I just found that odd. So if you're allergic or afraid of dogs you might want to pass on this salon(?). Anyways long story short and 6 hours later I walked out with the same hair color as when I came in only shorter and completely fried! To be honest when I was looking at it before I left, it was bad but the color didn't seem horrendous in their lighting. But when I got outside to my car, OMG When i arrived home my husband asked if I changed my mind on the color? I cried.... y'all be the judge I am posting pics! I've covered my face as I'm extremely embarrassed! AVOID THIS PLACE!!!! I will be turning them into the DPOR! Now I have to wait at least 3 months to have someone try and fix my multi colored hair that has split ends, and is uneven. I called and talked with the owner Becky, all she kept saying was come back in for her to look at it. This is after I sent her several pics of my hair outside in the daylight. She was no help whatsoever. What are you going to do to fix my hair lady? Nothing. You can't put more product in it at this point! So Kim fried my hair and Urban Escapes basically stole $200 of my money! PATHETIC!!!

I was super excited about finding this place - with it being so close to me. I walked into the…read moresalon to introduce myself explaining, that I recently moved into the area from Los Angeles and was looking for a stylist. I asked if anyone was taking new clients- and all the stylist just stared at me. Finally one coldly said "there is a card right there," and pointed, then turned back around as if it was too much of a bother to hand me a card, or even talk to me. A couple of weeks later I tried calling several times to see if I could make an appointment and left a couple of voicemails, sadly I never received a call back. I thought with it being a small business they would want clientele.. but I guess not. Super disappointed. Not sure of if the owner is aware of how her employees are treating people.

Clean, beautiful, calm space with the best hair stylists in Richmond. Everyone is kind and…read moreprofessional. Feels like a luxury experience. They do an amazing job every time.

Nice people, convenient scheduling, reasonably priced. Great Haircut - quality skill!read more

Bianca colored and cut my hair yesterday and I love how it came out. She was so friendly and full…read moreof energy, which I appreciated as it was the end of a long work-day for me. She gave me the exact cut I wanted and I'm loving my darker color as well. The salon was clean, well-kept, and everyone was friendly. I did not feel rushed and each stylist appeared to be working with only one client, which is rare these days. I was in and out of the salon and therefore my appointment did not feel like a "task." Also, they have a really cute and super well-behaved salon doggy named Bella that belongs to one of the stylists.

Joshua is an amazing hairstylist/artist! He listened to my hairstyle desires with photo…read moreinspirations and gave me the most exquisite haircut and color highlights ever! It was also nice meeting Andrew, who was absolutely delightful over the phone and in person! I look forward to my next visit with Joshua in May! Peace and Gratitude, Robin

I love love the value you get when coming here. My stylist Lauren is absolutely hands down the…read morebest stylist that has ever done my hair. I can walk in and tell her to cut it how she wants and I always absolutely love it. She knows me and my style and always does something that she know I will love. I will never let anyone else cut it again.

From the owner: The Hair Cottage is dedicated to the entire perception of beauty. We specialize in hair color,…read moresuperior cuts, and styling for men, women and children. We love our customers.

Cheri is fantastic!!!! I felt like a brand new person leaving the salon! She gave me input on what…read moreI was thinking, she took her time and didn't laugh at me or give me the stank eye when I took my hair down to show her what she was going to have to work with!!!!

Cheri is amazing! I feel like a million bucks after having my hair highlighted. She has so much…read moreexperience and is the color queen!

My new favorite hair place! Carole is the best, she did amazing. The place feels so clean and is…read morejust a great environment.

Tsing did a great job and was very kind. The salon itself is no frills. Only deducting a star…read morebecause they aren't equipped to properly style curly hair-no diffusers. Kind of a bummer as it would be nice for curls to be properly styled after a cut. However, as someone who generally goes into Richmond to have their haircut Tsing did a really good job without the RVA pricing.

First time getting my hair done in a WHILE & I'm so happy with how it turned out. I worked with…read moreLexie & she listened really well to what I wanted. I have some (not so high quality) before & after photos of my highlights + Bob haircut !

Rachel Davis Studio has been my go to salon for YEARS! Rachel is an incredible stylist. Highly…read morerecommend.

Sana Salah is my hair professional for many years. Sana is knowledgeable about hair, trends, and…read morecolor. I now let Sana cut my hair however she wants because I trust her fully. Book on the website at Katie Blue Salon for Sana Salah.

Theron Wood. 10/10 cuts. I've been going to Theron for close to 7 years now and the man knows how…read moreto cut some hair. I've been getting a very similar cut for a while now, but this most recent time he gave me some recommendations on a cut and I couldn't like it more. Great intuition on how someone's hair, face shape, and style work together. A big thing that's slept on with hairdressers/barbers is their ability to read your vibe when you're in the chair. He knows if I'm looking to chat or literally fall asleep while he's doing his thing. I've recommended family and friends to him and they all say the same things for everything on this review. Again, 10/10 all around. If you're in Richmond, Theron is your guy.

I've been going here since I've been 10 years old, love the owner super friendly and amazing person…read moreand hairstylist!! Also has tanning salon in the back beds are super nice and clean

I have been getting styled by Leanza since 2017 and can't even tell you how much I have appreciated…read moreall she has done. She is great at talking through every idea of hair color I have wanted and I have always left more than satisfied. She takes the time to build a relationship with me that has really helped bring everything I have wanted to my hair be more. And trust, we've done it all, black, blonde, silver, brown, highlights, keratin, you name it, and Leanza has done it. I've also really appreciated the staff at Hair, I've talked to many of the other stylists and have always had a positive experience. The salon is always clean, and comfortable, and I've never had any issue. The prices are also super reasonable and I love the products they use! I have since moved to Hampton and still come back to Richmond for Leanza to do my hair and don't plan on stopping anytime soon!

I absolutely love this salon. I've had hair issues for years and went to Hair after noticing how…read moreawesome one of my friends started to look. Since I've been seeing Charles at Hair, numerous friends and family members have asked where I'm getting my hair done because it looks so much better than it had - many of them now also go to Hair. Charles, Crys and Caitlyn treat their customers like family and are always so welcoming! My mother has Alzheimer's and they are so, so kind to her there - she is always excited to go see them, and that is a rarity.