Worst ever and I feel like I've been robbed $6k the past 10 years of my life…read more Here is some insight chances are if you live in an apartment, condo or townhome you have as well been robbed. Most multi unit dwelling units can only get up to 50mbps though their Fioptics (they don't tell you this when you sign up). This is because most apartments don't let them install what needs to be installed to get more. So you are paying the same price for 50mbps as someone getting 600mpbs. It is shady and wrong. I put in my address and my friends who has an upgraded unit into her house for price comparison. This is highway robbery. Protect yourself and if you need internet get a different provider if you live in a multi unit dwelling unit. Or ask to see if they have the upgraded unit on the outside of your building for each unit. If not buyer beware.

Pay for 2.5 gbps and get 200mbps. Terrible customer service. Outages often. Verizon's mobile…read moreHotspot is better, cheaper, and more reliable that altafiber/cincinbell and eero

dear manager Mary work id 3798143 right now i am not as a customer. Because when called t mobile…read morecustomer service centers they don't promise on their word . I spoke with one agent I cancelled my account on time and the end of month all I have to pay 7 dollars to make up the difference and now I got bill saying I have to pay 70$ and is over due . I wouldn't recommend T mobile to any of my friends and family members their service is so unfair

I want to put in a good review for Mohamed Minani who assisted me with a phone that I had bought…read morefrom a retail store in Fairfield that I did not want to buy from the retailer store only wanting to activate a phone that I had which was a T-Mobile phone in Fairfield that did not happen how I wanted being told I had to buy a phone I didn't want to buy & now today I i was informed by Mouhamed that the store was a T-Mobile retailer store & not a T-Mobile corporate store which Mouhamed who provided excellent explanation & excellent assisting business service providing a solution for me to be able have this all resolved by providing me great instructions about how to contact corporate to get what I really wanted done. Mouhamed assisted Other associates with their processing all while assisting me as well showing great team leading skills in the store. I am grateful for having done business with Mouhamed because he changed the narrative on how I thought about Tmobile business services from bad to good along with assisting me to complete this process to return the phone I did not want to buy & havijg my fee waived due to me not wanting to use the phone.

Honestly think this company is great . I've been coming here for years and even when I switch I…read morealways go back

Mike Leadbetter (I have his permission to name him) at T-Mobile in Newport provided EXCELLENT…read morecustomer service to me. He was knowledgeable about his products and patiently worked to resolve my problems with my Orbic Magic from Tracfone. He transfered my old phone # to a new Samsung which took awhile because of Tracfone. The Orbic's screen had malfunctioned and was unreadable. He had the tools to allow his work computer's screen to function for the Orbic. He was just very nice and so helpful! It took a lot of time to deal with what would have been a faster switch if my Orbic wasn't broken and if I had access to my Google account.