Absolutely worst customer service at this location. Nick and Damon both are of no help and push…read moreexpensive products that do not work. Nick will constantly speak over you if you don't agree with what he is saying and will not work toward a resolution. Highly recommend going to a different Verizon store if you have questions about your bill or products to protect your phone.

Petty. Still can't get the phone off my bill that i returned 6 days later. Rude cause i changed my…read moreservice plans online instead of with them. And major time wasters. Oh yeah, they also were supposed to call as soon as my phone arrived, because they only stock 2 phones (cheap). They didn't realize i get tracking info, and interrupted them playing with my new phone since they didn't call yet. This is a terrible store. The one across from Jungle Jim's in Fairfield helped me correct some of the issues, quick, professionally, and without any salesman bs or cost Going there from now on. Stay away from the predators in oxford.

Evo Repair in West Chester, Ohio, fixed the problem I was having with my laptop. They were quick -…read moreI had it back the next day - and the price was very reasonable. I returned to them with a problem I was having with my PC. They found out what the problem was on the spot, and didn't charge me at all. They are very good and fair and fast. I will take all my tech problems to them in the future.

Customer service was excellent. Staff were very friendly and polite. The problems with my computer…read morewere very intermittent and finicky, but they thoroughly tested it and didn't try to gaslight me like MicroCenter did when they looked at it. The repair took longer than originally quoted, but they communicated with me the entire time and I never had to wonder what they were doing. I would go back if I ever needed repairs again.

My phone broke (more like absolutely destroyed) and I thought I would never hear my late mother's…read morevoicemails again since I don't trust the iCloud. But the staff made my worst fears a thing in the past with simple service. Words cannot describe how much you saved my psyche. I wish I had gotten both of your names. Thank you thank you thank you!!!

Professional and friendly. Replaced my phone battery in less than one hour. Called ahead to see if…read moremy battery was in stock - I have an older iPhone. Good value and friendly service.

Absolutely 100% recommend Cincinnati Technical. Work was done well with great communication if…read morethere was a delay or anything like that. Also, he was able to get the new keyboard in his shop faster than I was able to get the computer in which was also a nice change unlike other places I have had computers serviced. It was also nice to find out that the bearings will need replacing in about a year. This is what great service looks like and is.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

Update: its now 3 months later, I have filed a police report, and still no laptop and no…read morecommunication. Would 100% not recommend. Very irresponsible and basically scammed me. He even got kicked off of thumbtack because too many issues came up. Stay away, not worth the time or money.

From the owner: We provide computer, smartphone, and tablet repair as well as data recovery with an unmatched…read moreattention to customer care. We strive to give our customers the best possible experience!

Went through the entire scheduling process just for them to no call, no show. They then ignored my…read morecalls and never offered any explanation. Extremely unprofessional and disappointing.

Don't use this service. It's a rip off. The techs are not qualified. The came out twice, and…read moreboth times we were told the items needed to be replaced.