Cigna is absolutely worthless. You do not cover anything. You deny everything. Negotiating a discount and then forcing me to pay the amount you didn't cover isn't savings when it's cheaper to pay cash for medical care. read more

Great experience. Wasn't sure where to go when I was sicker than I'd been in many years. They took great care of me. I tested positive for Covid but with the meds and rest from time off work I'm feeling good as new. read more

Spoke with Talitha in the pharmacy. She was rude and unhelpful. The experience I have had with other pharmacies are usually much more helpful and are able to give me information without being condescending. Hope she has a better attitude for the next person. read more

They gave me a free case for my glasses. The case is cool too. I was willing to pay 20 bucks for it but the lady said there was no charge. I like this place. Free is always good. I think I will be coming back here one day to get my next pair of glasses. read more

Cigna Medical Group - They gave me this free case for my glasses - Optometrists Near Me - Mesa, Arizona

With 3 kids! I have been here several time in the past year. All staff members have been exceptional with my crying children.... Infected ingrown toe nail, 6 ear infections, 2 ruptured eardrums, 5yo dropping brick on toe, 3 kids with pink eye, and I know I'm missing something else. Sadly one of my boys doesn't cry till he is in sever pain. He was halfway through his Birthday when his ear started to bleed. Rushed him there and he was being seen within 10mins. Everyone was really nice and wished him a happy birthday as we left. read more

Every time we have gone to the UC everyone has been nice, professional, and gives us some laughs! Makes not being sick so bad. Would recommend to any friends or family. Beats going to the ER! read more

My family and I have have been here 4 different times, every time the Providers are AMAZING! Very intelligent and friendly. I would highly recommend them! read more

Dr. Chen was very kind, professional, and helpful. He treated my son like a human being and not a number. Gave a thorough exam, and was patient enough to listen to him. Tracy did an EKG on him, and she was equally as professional and pleasant to work with. Made a scary time for my kid much more relaxed. read more

Receptionist took forty minutes to get to my paperwork, when we asked why two people were seen before us she stated it I was a new patient. Yet prior to that she had time to chit chat with a patient on how her 16 year old kid is now driving and she isn't a taxi driver anymore. Prior to that when I submitted my slip she was on the phone trying to sort things out, possibly from what I gathered needed help with insurance processing. She took about a minute with my banner card, almost possibly denying my visit. I don't think new patients should be penalized when they have to fill out extra paperwork. I don't mind waiting but when when you have slow, no sense of urgency people at the initial step in the process it kind of makes a sick patient more agitated than what they already are. This is just waiting to be seen, as I write this review I am going on an hour wait with no one in waiting room to be seen except myself. Finally I get called in and told there is two patients ahead of me. I wonder what the wait would be if the waiting room would have been full. The doctor was awesome and very attentive to my concerns. The initial perception very poor. 8 months later same urgent care and same receptionist named Teresa wanting to deny my visit even though I have two insurance cards and could pay with my HSA card if I needed to. My primary somehow has my wrong birthdate and she is challenging me in front of everyone and so what. If Aetna doesn't pay banner will or I will pay with an HSA card. I wonder how patients are treated if they don't have insurance? What kind of society have we become? Do we not treat anyone anymore with common courtesy and respect? What gives this person, Teresa, the power to deny patients seeing a doctor? Because a birthdate is inputted incorrectly? Because I'm Mexican and make more money than she does? I don't understand. I have been waiting 30 minutes and I got here when no one was even in line, both receptionists where watching TV in the lobby (hard at work). I can hear lots of laughter inside and again someone goes in before me that got here 15 minutes after I did. read more

I'M HERE WITH MY MOTHER. SHE NEEDS TO FIND A NEW DOCTOR! Dr. Ting is an idiot. Is very impersonal makes you feel like a little kid in the principal's office. My mother is 82 years old and he orders test that she has no business taking honestly to collect the money on it, so he can keep his Porsche. Please do yourself a favor and find another doctor. read more

Dr. Hattab listens his patient very carefully and answers all the questions thouroughly. He clearly explains the procedures, making sure that his patient understands all the expectations. In my opinion, he makes extra effort and spends good amount of time to comfort his new patient with care. He is also very personal and friendly. I visited him for my wellness exam first time, and received all my lab results very timely. It was a random visit and choice based on availability. I suggest him to anyone who needs an expert MD as an internal medicine physician and a family practitioner. read more

I've been a Cigna patient for six years and have had to use this location for my urgent care needs several times. The Docs and Nurses are great; the waiting times have generally been less than an hour. They have a pharmacy on-site. It doesn't get better than this. read more

Not bad Typical urgent care place friendly people the doctors see so many people a day they become numb but good care and they do it all a pharmacy on site saves me a trip that's great when you aren't feeling good read more

Everyone was very nice and helpful. We were in and out pretty quickly. I eas trying to help me son get in the door and Joanna ran out with a wheel chair to help!Thank you! These people actually had compassion and that is HUGE! I will return for sure if the need should arise. OPEN TIL MIDNIGHT EVERYDAY read more

Used the urgent care and pharmacy after I had stepped on a nail and needed a tetanus shot. Got the shot and antibiotics and was in and out in just over 30 minutes. The receptionist, nurse, doctor and pharmacy staff were all very friendly and helpful. I'll mention I currently work for Cigna and was pleased to see Cigna Medical Group doing such a fantastic job. The only reason I gave four stars instead of five is that I did feel a bit rushed through the steps. But this is what gets you in and out the door quickly and staff did take time to answer questions when I had them. read more

love coming here because I save $ on my co-pay but also how great they are and always able to help me with any health condition. All the girls are very sweet and friendly. Thanks to all! read more

I am coming to this office for 2 years and have to admit that staff is always friendly. Compering to the offices I was dealing with before, the scheduling is great, no time wasted on the phone. Prescriptions faxed to pharmacy as you requested and referrals are sent to other medical offices at no time. Waiting time for my doctor is always very reasonable. I am happy to find this place. read more

I love coming to this location. Everyone is so nice and helpful, receptionist, nurses, and doctors. They get you in and out asap. This is definitely my go to urgent care for our family. read more

We are from out of town. Walked in, did minimal paperwork and was with the Doctor in less than 30 minutes. Doctor was just great, took ample time and explained everything. We used their Pharmacy and was on our way in just over an hour. Great care and service from the staff and Doctor. read more

This is my second time at the office. The first time, there was a glitch in the check-in system and the doctor left without seeing me. At this visit, when the doctor, Dr. Murat Mardirossian, asked me about my concerns and I told him I wanted referrals to a dermatologist and podiatrist, he told me that the issues I had mentioned were best dealt with by a PCP. As a physician myself, I understand that PCPs are well trained but he approached this in an aggressive and confrontational manner. When I questioned him about his hostile approach, he told me he was "explaining" the role of the primary care physician. He then asked me to sit on the exam table and started trying to remove my shirt. Ummm... I am a female patient alone in the room with a male physician who has just reacted in a hostile way to questioning. I definitely don't want to be naked in front of this person. He told me he'd write me a referral and left the room. All I can say is that if I acted in this manner with my patients, I'd quickly be without a job. read more