Overpriced and always out of stock. Just compare some of their prices of the popular brands with say Cigars International or even the auction places like CigarBid.com. Plus good luck finding what you want. The site is always out of stock of everything. And the selection sucks. They don't carry very many brands compared to other places. read more

Very personal service whether you do business with CigarsDaily online, or visit their store/lounge in person in Phoenix, AZ. Very reasonable prices. I've found a cigar home with CigarsDaily.com. read more

I've watched Tim on You tube for a while now. I've always liked his style and appreciated his comments, advice and tips. I finally got together a mail order and I can say I was blown away by not only how quickly it arrived, but the level of care in which it was packaged! I have ordered from other large mail order companies in the past and I can say that Cigars Daily is by far the best. The packs were not only double wrapped in plastic, but also included a small Boveda humidity pack. This is awesome! They arrived in perfect condition! Hats off to the fulfillment crew!! I now have a wonderful new resource for quality cigars! read more

Tim was awesome and so was his staff. The new place is great! I was visiting from CA and have been watching his YouTube videos for about 2 years now. I would highly recommend visiting. read more

Can't say enough about the customer service! Above and beyond anything I've experienced across any business offering goods/services! Outstanding! Recently had an issue with an order so made an email inquiry, just wanting an explanation. Got a quick response and not only the answer but without any questions they made the order right, shout out to Ryan, even though it was an oversight on my part. Customer for life! Fast usually same day processing of orders and shipping is mind boggling fast and always arrives earlier than expected. Packaged with care and always arrives in good condition. And again customer service customer service customer service just absolutely superior always quick to respond to emails awesome! Always great deals and specials! read more

Wow, star struck today I got to meet Tim and Dustin. SUPER cool dudes! I watch these guys on YouTube almost every night, old videos and new ones. I Was nervous like a little school girl B-tch....hahaha. I gotta say their prices are frighten awesome!! I'm blessed that I was able to come from California and meet them! You should definitely stop by and pickup some sticks if your in town. For those that live here and don't know about them.....I hate you because you don't know how lucky you are to have this place. read more

They usually have a good selection of cigars and a clean establishment. I used to go there every so often and Tim's recommendations were always spot on. This morning, however, was a 180 degree different story. No Tim, just a lady behind the counter, i.e. no recommendations and no help. Could be because I didn't ask for her to help? Why you ask? Read on. An aside - Tim would usually just come on into the humidor and ask if he could help, nothing like that today. Why did I not ask for help? The lady behind the counter did not have a mask on, and the concept of social distancing did not exist. I can understand that you can't smoke with a mask on, but if you're behind the counter and doing that? Inexcusable. Will not be going back. read more

First order from CD, and I have to say *wow.* Fantastic first impression. I placed one order on Saturday night and another on Sunday night. Not only are both orders already here, but they caught the two orders and combined them into one box and even sent a sticker to boot. (I've seen the stickers in photos here in the group so I'm sure they always include one, but it's an appreciated touch nonetheless). Efficient service, the whole order is correct and in good shape. I'm very excited to have discovered them from YouTube and will absolutely order again. read more

Cigars Daily - First order from CD! - Cigar Bars Near Me - Phoenix, Arizona

This was my first order with y'all and I was pleasantly pleased at your prices, availability and quick shipping. I appreciate the little extras as well. Keep up the good work and I think we just became friends. read more

Cigars Daily - Today's loot - Cigar Bars Near Me - Phoenix, Arizona

Great Camacho Corojo. So many experience uneven burn, this one is perfect. Great stock read more

Cigars Daily - Another great cigar from Tim over at Cigars Daily. I live in L.A. and only buy my sticks from CD. Thanks, - Cigar Bars Near Me - Phoenix, Arizona

Fast shipping and great prices, will definitely be purchasing from them again. Tim and his whole team are killing it!

Absolutely pleased with my order. Came in about 4 days and all the cigars were nice and safely packaged. Great selection, great prices and great service. Also if you reallly love cigars check them out on YouTube! read more

Cigars Daily - a variety of cigars on a table - Cigar Bars Near Me - Phoenix, Arizona

Fast shipping, came with boveda, excellent quality and prices! Definitely a wonderful experience from start to finish. Will be ordering bi-weekly for sure! read more

Cigars Daily - cigars arranged in a circle - Cigar Bars Near Me - Phoenix, Arizona

As many others on this site, I also found Cigars Daily through the YouTube channel. I wasn't looking for a new place to buy cigars, just for a review on a certain stick, but those reviews kept me coming back and in so doing I saw the immense hustle behind the scenes from Tim and the myriad others making this business possible and I decided to give them a try. I am so glad I did. I placed my order on a Friday and received a carefully packaged bundle on Monday! I was blown away, not only that, but these cigars were in SUCH GREAT CONDITION! I could tell immediately that they were stored properly AND IN ADDITION TO THAT THERE WAS A LITTLE BOVEDA PACK RIDING ALONG WITH MY STICKS! I will NEVER order from anywhere else ever again, even though Tim and Cigars Daily are in Phoenix and I am in San Antonio, it really felt like I was dealing with a local shop, and in this case even better than local because of the care in packaging and speed in which I received my order. Thank you for what you do Cigars Daily, and I look forward to replenishing my stock as well as adding certain hard to find and special sticks for many years to come! I would give 6 stars if I could. read more

Just received my first order I ever of cigars and I honestly am thrilled with how fast the shipping is, they are not kidding about lightning fast shipping! All of my Plasencia cigars showed up in near perfect humidity as well which I wasn't sure I should expect. Thank you Tim. read more

Second time ordering from this place and again they knock it out of the park. They processed my order quickly and sent it on its way. The package arrived in great condition. Hat tip to the folks at Cigars Daily. You have a customer for life!! read more

The selection is fantastic, especially for those harder to find sticks not in every B&M like DTT. The shipping was really fast, and the protective packing was top notch, by far the best of any online cigar retailer I have ever purchased from. And the best part is that its family O/O, there is a name and face to whom you are buying from and not just another corporate conglomerate w/ a call center. Will certainly be back again, thanks CD team!! read more

Never been there in person but have bought from plenty of time online. Speedy delivery service and great customer service!! Out of all the orders I have purchased only one was missing a cigar but that was no big deal. I contacted the customer service department and they took care of it no problem and shipped it out. Would definitely buy from online and would love to visit the shop if ever in Arizona. Love Cigars Daily live on Sundays Tim keep up the awesome job read more

So so impressed with the service and selection at Cigars Daily! My cigars were delivered very promptly and were carefully packaged with a humidifier. I love that I got a Cigars Daily sticker with my order! I'll definitely keep coming back. read more

We came all the way out from California(why you may ask it was on the list) we have visited a few different cigars shops in and around our area. We have ordered online. But to be able to walk into a huge humidor and have Tim the owner greet you, and ask you how are you doing and get to you know and then ask what kind of cigars are looking for and even the young lady that checked us out was nice and talked to us. They make you feel welcome, like you have been here many times before. Is it true what Tim says they want to rock your world with amazing customer service and lightning fast shipping(we have ordered from them before and cigars come fast neatly packaged with a boveda pack only place that does that when you order) thank you to Tim and the staff here for making this experience worth the trip! read more

I have ordered from Cigars Daily twice now and so far the orders have been correct, efficiently shipped and packaged. I got exactly what I had ordered. Mix in the information Cigars Daily has online about cigars and cigar products makes this the perfect site to order from. read more

Like others, I discovered this place thanks to the CigarsDaily YouTube channel. To put it simply, I came for Tim but stayed for the customer service! I'm a novice in the cigar game and both times I visited I was welcomed and given a friendly education on the different kinds of sticks they have to offer. And let me tell you, they have quite a bit to offer! I cannot remember the first person who helped me out but she was very helpful and got me squared away with a beginners sampler pack and an acrylic humidor. Not really knowing the prices of cigars she did not try to up sell me anything and simply offered options to what I was purchasing. I just left there again today this time buying 20 sticks of all varieties and I was helped by Josh. He like the other staff member who helped me before greeted me and made me feel comfortable. He helped me pick out a wide array of different kinds of cigars and got me more than I would have expected with the price range I was working with. I drive by multiple cigar "lounges" and shops from Downtown Phoenix just to go to Cigars Daily for all of my cigar needs simply because they have earned my business. I will continue to shop here and am so glad I found a friendly establishment that is welcoming to new cigar fans like me. read more

Great place to buy cigars online. They come very well packaged and in a timely manner.

If I could give cigars Delia 10 star I would I recently placed the order. Unfortunately, there was complications with the US post office and they lost my package I got in contact with cigars Daily customer service and kept them up-to-date with what was going on and when I say Cigars Daily customer service is A1 Believe me, Please, without hesitation, they resent my order and now I'm enjoying my cigars read more

I really enjoy watching the reviews on YouTube with Tim and have made it my number one place to order from. They deliver fast, packaged nicely, and cigars in great condition. You upgraded my Robusto Bellas Artes to Toros in my last order!! Thank you Cigars Daily for your excellent customer service. read more

Just received my first order from them online. It was a smoking deal (pun intended), they shipped them nicely packaged with a boveda pack. Cant wait to smoke them. read more

Cigars Daily - Diesel sampler with a Partagas Ramon y Ramon. - Cigar Bars Near Me - Phoenix, Arizona

Visited the new location and had an premium experience! Walked in like I was a lost little kid and was immediately greeted by friendly staff. When I asked if Tim (the owner) was in, I was surprised by the response: "Ya! He's in the humidor. Go in and say hi!" I walked in and Tim was clearly getting work done, but stopped for a brief chat. He even obliged when I asked him for a a selfie. Plus, the cigar selection is fantastic and every stick is smoke-ready right out the door! Excellent experience every time I visit. HIGHLY RECOMMENDED! read more

Cigars Daily - Selfie (&video) with Cigars Daily owner Tim Swanson. - Cigar Bars Near Me - Phoenix, Arizona

I got into cigars a little over a year ago and began watching Tim's channel on YouTube. Very informative and helpful in selecting cigars and understanding the diverse world of cigars. Since I live nowhere near the store, I've been ordering online. Great selection, good prices and shipments arrive on time. read more

As a fan of the youtube channel and Tim himself, i was so stoked to find out this place was only 15 minutes from my girlfriends parents place. One the best/biggest humidors i've ever stepped foot in. Amazing selection of big and boutique brands and a cool smoking lounge too. can't wait to visit again next time i'm in AZ. read more

Love buying cigars here online! Customer service is always great! They pack your cigars in bubble wrap and always include a Bovida pack so your cigars arrive happy! Other cigar places I have found online, their Cigars are not as well taken care of when shipped. I would like to see better descriptions online though. read more

Although I have not been to the brick and mortar location, their online service is the best I have received from any cigar site. I order from them almost exclusively. Can't wait to make a trip to AZ to check out the shop. read more

Usually online order from California. Was in Arizona so I had to stop by. Staff was super friendly and full of information. THANK YOU Cigars Daily!! read more

Great store that has a mix of expensive and affordable. I love wine and just like going to tastings cigars daily offers that with the samplers and mystery boxes. The mystery box is the greatest value and fun purchase that allows you to try multiple things. Keep it up! read more

I found these guy's on YouTube and fell in love with Tim. I live in the LA area and I decided to place an order and all I can say is AMAZING! Fast shipping, the cigars were packed with care and included a small Boveda pack. I will be ordering more from them looking forward to trying their house brand in the future. read more

Very knowledgeable and service oriented professional. I don't know a lot about cigars but they pointed me in the right direction for my friends 50th birthday celebration and he's a cigar connoisseur. I'm recommending this place. read more

Competitive pricing, secure packaging, ultra fast shipping and they actually respond to e-mail.

I recently watched a few of Tim's video reviews. I remembered that in years past Tim sent me and my buddies lots of cigars when I was deployed in Afghanistan. What's my point? He cares, not just about the troops but about people and getting you the best smoking experience possible. The cigar knowledge gained from the videos is significant even for me (and I used to write cigar reviews for the New York Times website called About.Com). I recently ordered a sampler of all the different blends that he produces in his Viking line. Now, I just have to wait one more day before I take them out of my humidor to smoke. I will have to add to this review after I try them. I live in Las Vegas and there are plenty of cigar shops here and I like to support the 'brick-and-mortar' local shops. In Tim's words Cigars Daily is your local shop if you live in the southwest. Phoenix is not far from La Vegas and I definitely plan to visit when I get chance. Oh, and thanks for the Oliva cutter you threw in with my order. Doctoxin read more

What a great company, always on point with my orders and great customer service. Ordered the Camacho bundle and didn't give me the option to add the add on's at the end but I added the notes to my order and sure enough everything arrived. Hitting up the Brick & Mortar next time I am that way read more

Cigars Daily - Cigar Heaven - Cigar Bars Near Me - Phoenix, Arizona

I placed and received my first order. It was better than expected I will be purchasing all my cigars and supplies from them,excellent customer service and great prices. read more

Meh.. after having an order take a few days longer then any other online retailers and then having my first order screwed up and ship a cigar that was unsmokable due to a huge gouge in the side of it . Looked like someone shot it with a pellet rifle . Amazing the cello didn't break. I asked them to resend it to with amazement they were suddenly out of stock even thou there website didn't agree with that as u could still order it . They offered a similar cheaper by a buck or two cigar. Which didn't please me to say the least considering Tim boasts about his outstanding customer service. And the fact that this was the only stick in the sampler I ordered that I wanted. Anyways after saying yea ship me the cheaper one and if u can throw in some freebies if u can due to u not having a exact replacement .. a sticker or lighter would have of been just fine . But they said after talking with time they were unable to throw in any swag. But they would ship me the original cigar which is fine all I wanted in the first place. Needless to say I'll Continue buying my boxes from online competitors with proven top notch customer service. Who after thousands of dollars spent have never shipped me a cigar in as bad shape as my first small order with cigars daily. But yea he does make some entertaining videos on YouTube . read more