great service, always have what I want. this shop has a nice lounge to sit and smoke if you want.

This is hands down one of the best smoke shops around. They've got a huge cigar selection with great brands and hidden gems, all at prices that beat most other places. The staff is chill and super helpful if you're looking to try something new. Definitely my go-to spot--I'd recommend it to anyone who enjoys a good cigar. Viva Las Vegas! read more

Yelp keeps deleting my comment about the zero customer service and hospitality in this place. Stay away from this place !!!! The selection is horrible just like the customer service , they don't greet you and they ARE ALWAYS BOTHERED TO HELP THIER PAYING CUSTOMERS!!! they don't even help me cut my cigar and the employees roll their eyes at the sight of people walking in . They need better people who actually care !!! Please don't come here they are better places to shop at ! All the employee are very dismissive and are not there to inform people or help the buyer it's sooooo sad and disappointing ! NEVER GOING THERE AGAIN read more

Don't believe their posted hours. Walked here from hotel and they are closed even though door and website say 8 pm.

So based off the amount of NEGATIVE reviews about this Asian lady that works at the shop, how consistent, and how old some of them are, pretty much shows that the owner(s) don't care about customer service or quality of employees. They're all probably the best of friends or family. How unfortunate. So I did love this place for its inventory and atmosphere BUT whoever the Asian lady is that works here is the most unpleasant person I've ever met behind the counter at a tobacco shop. She was very snappy, irritated, and short with me in her responses. I tried to be friendly and just ask, "so how's your day going?" She snapped with a quick, "fine." Then when I asked about cutters, her body language and expression emphasized just how irritated she was that I was even talking. At checkout she made it very apparent that I was inconveniencing her. Pretty bad experience. I will also add that as a veteran, heavily involved within the veteran community I WILL BE DISCOURAGING EVERYONE I KNOW OR MEET TO STAY AWAY FROM THIS ESTABLISHMENT IF THE BEFORE MENTIONED LADY IS THERE! read more

Cigars & More - Tobacco Shops Near Me - Bakersfield, California

Hands-down, the absolute best cigar lounge in Bakersfield Customer service is top notch, cigar pricing is fair, please come in and support your local brick and mortar. read more

Cigars & More - Placencia Alma Del Cielo - Tobacco Shops Near Me - Bakersfield, California

The service is always consistent, friendly, and professional. The prices and selection are great as well.

Awesome place to buy and have a nice place to sit and enjoy a great cigar! The nice lady was helpful in my selection, and enjoyed our conversation!! She's an asset to Cigars and More! Thank You read more

Cigars & More - Leather Rose - Tobacco Shops Near Me - Bakersfield, California

Best service, always get in and out with what I need with excellent help and enthusiasm

Thank you Lynn and Cigars & More is a wonderful place and great staff with the help. I'm really enjoying my Cigars now read more

Cigars & More - Tobacco Shops Near Me - Bakersfield, California

See all

I stopped at this place twice in one week on a road trip coming and going. Totally unexpected to find a lounge of this caliber on the road. They have a huge selection, a nice lounge, and good customer service. Additionally, despite having all this to offer, the prices were very reasonable as well! If I lived in Bakersfield, it would be my place! Thank you to the staff for a great time! read more

I went in to purchase cigars for my husband. I had no idea what to get and the lady there was so helpful she guided me to the perfect gift for him. I was greeted upon arrival and felt very comfortable. I won't go anywhere else to buy my husband's cigars!! read more

I'm changing my review from 3 stars to 5. They got rid of the gal that was lazy and had a horrible attitude. The workers there are knowledgeable and deserve a raise for their great customer service. read more

See all

Big selection of legit cigars. Good sized walk in humidor. Even a lounge to smoke at if you are so inclined. Prices were fair.

I have been coming to this shop for 5 years and find it the best place in Bakersfield for selection, price and service hands down.

My favorite cigar spot in Bakersfield! I ALWAYS make it a priority to stop here every chance I get passing through. Atmosphere is awesome especially chatting with the ladies. I always catch Lynn when I come through (she's AWESOME!) Best prices, great selection and great people! Nobody would be disappointed. read more

See all

Friendly and knowledgeable. Great place to relax. They have great deals on cigars and always welcome when we want to relax

been smoking here for years and love this place. Trina is the best, Francisco is too(reason for 5 stars). BUT, I called today looking for a cigar and the "girl" who answered was very rude, like she had better things to do other than HER JOB. As she handed the phone to Francisco she can be heard in the background saying "that guy just F##kin called 5 mins ago". Francisco did a great job looking for the cigar I wanted. read more

Cigars & More - Tobacco Shops Near Me - Bakersfield, California

I've been coming to this place since they first opened. They amazed me when they had one of the hugest humidors in Bakersfield at the time fully stocked. Now my dad visits them often. They're always willing to help and give advice or suggest cigars. Always friendly, prices are decent. Right now I'm enjoying one of these factory smokes maduro that a gentleman working there suggested, it's pretty dang good and very smooth. Thank you! read more

Cigars & More - Factory Smokes Gordo Maduro, very nice! - Tobacco Shops Near Me - Bakersfield, California

Well let me just say this, if you have not been here before, you are missing out big time. What a nice place to come and just relax with that perfect cigar or pipe tobacco. They have so much cigars and pipe tobacco you just want it all. Oh and let me tell you this they also have so much more, like lighters, cutters, ashtray, pipes and so much more, you really can take all day there just looking around. Oh and the members and staff are so nice and helpful there you can't ask for anything better . I had such a great time there I will definitely be coming back soon. Thanks again for all your help and time. read more

Cigars & More - Tobacco Shops Near Me - Bakersfield, California

This place is Pretty amazing, in my opinion it's probably the best cigar shop I've seen thus far in Bakersfield. It's beautiful , elegant and has that vintage feel to it with A great variety or selection. However the Cashier was very unpleasant, and unprofessional. I only asked maybe 3 questions throughout my visit and she seemed very irritated with my questions. I asked where I can find a Blondie Cigar because it was my first time there, I asked what was the best way to keep the cigars fresh because they were for a thanksgiving gathering and final if I could buy a humidity pack. Instead of showing me where the cigar was she pointed and I was lost. She was not attending anyone at the time either. Her demeanor was very negative and rude, i didn't want to asked anymore questions. I do not know her name but she seemed of Asian descent. This place would be a hit if she were to be properly retrained in Customer service, have a better attitude or to simply replace her. This place is amazing once again , the amount of stock they have is incredible so is the variety. read more

This place was easy to find despite their signage being only being an 'A' and an '&' at the time. They are updating their sign so we had to navigate a little construction work but made it inside without walking under the ladder. When we visited most of the seating was arranged in a horseshoe pattern and a lot of the seats were occupied. Miguel and Frankie from the Bakersfield Gentlemen cigar reviewers were seated among the group and acknowledged my presence but for the most part it was a quiet crowd. I found my way back to the walk-in humidor and made entry to start shopping for cigars that I haven't tried. A staff member met us in the humidor and introduced himself. I'm bad with names otherwise I'd mention it because he was a friendly, knowledgable and very helpful chap. Joe(?) gave me a tour of the humidor and pointed out some of the best sellers and some of his favorites based on my likes and preferences. I opted to go with a few of his recommendations and also selected several that I had been looking for. He went out of his way to look for a cigar that I was specifically hunting for but alas.. they were fresh out and will have them in later this week. I ended up buying 10 cigars and received a dollar off each because I bought two groups of 5. While checking out I perused their large selection of pipes and pipe tobacco. I know where to get some of the pipe tobacco that I've been drooling for. The seating looked comfortable and they had a TV or two to enjoy with the cigars. I was offered a cut and light but declined due to being short on time. Overall I liked the place and will stay for a cigar next time if time permits. There is plenty of free parking in their shared parking lot. read more

Cigars & More - Fixing to light up this one.. - Tobacco Shops Near Me - Bakersfield, California

I have been to this shop a couple of handfuls of times in the last 2 years. I have had one good experience here. For the majority of my visits there is a lady working who vould care less about customer service. Today I made it into the humidor, spoke with a few customers and was only acknowledged by the person working when I engaged them. On my visits I have been followed into the humidor and told I was pacing too much ( deciding between dirty rat and leaf by oscar) and had the cigars I had in my hand taken and held at the register. Today was the last straw for me. I asked to use the restroom, which as a "lounge" I'm convinced the people sitting and smoking are privy to and was denied because I had not yet purchased anything. With this particular associate, a Hawaiian looking lady possibly ( I vaguely remember discussing this with her on one of my numerous visits) I have been consistently left feeling like I don't fit the profile that deserves service. Go to cigars mas Fino. They know what they are doing. **update** got this message a little after posting this review... read more

Cigars & More - This is the message I got shortly after my review. Then my review was buried by several fake 5 star reviews. - Tobacco Shops Near Me - Bakersfield, California

This location by far has the best cigar selection that I have seen in Bakersfield. However, it also has a very annoying clientele of maga idiots that sit there spewing hate and ignorance. I suppose driving around with flags and bumper stickers on their cars that are clearly in bad taste just isn't enough. read more

I arrived at cigars and more Sunday morning. I walked in there was a gentleman already watching tv smoking his cigar. The lady running the place at the moment said nothing to me no "hi" or "need help". I was in there looking for a special cigar that I can purchase to celebrate the birth of my son. I'm fairly new to cigars but really enjoy them. It was disappointing that I asked her questions and she seemed more new to things than I was and really rude. I walked around for a bit picked a few and left. I really love the place and the feel of it along with the wide variety of cigars. Overall idk if I'll be returning I just hope they hire better people to work there. read more

I have been coming to this establishment for over 6 years. The shop has excellent customer service especially from the wonderful women that runs the counter. read more

Great Shop. One of the best selections I have seen west of the Rockies. The staff knows what they are talking about and a stays up in the newest stuff while still being able to talk old school. The cigars are well taken care of and ready to smoke. If you are any why eat BaKersfield it is a must see. read more

This is your best choice for a cigar in Bakersfield and it is probably the cleanest as well. I loved walking into the bay doors and seeing a whole row of Drew Estate and an eyeful of all the different Acids. The shopping.center is a little bit out of the way but for.Bakersfield depending on what your looking for everything is a little drive. The guy working in there was very helpful and knew where everything was that I asked about, even with the thousands of cigar choices in there. If you love cigars and are looking for a great place to find them this is the place in Bakersfield for the right price too. read more

This place is Awesome to deal with. Fantastic people. I order a lot of cigars from them and I will continue. The professionalism and kindness received is first rate !!!! Please either stop by or order on-line you will not be disappointed !!! Robert King, Jr. read more

This is an amazing cigar shop! I'm new to smoking cigars and this place was overwhelming at first for a beginner. Once I did some research ONLINE it got easier. I had many questions walking in for the first time and the Asian woman that was working was no help at all. The typical "just buy this one" and rang me up with a nasty attitude and snatched the cigar from my hand. I had to go on YouTube and do my own research before going back. Every time I go there and she is working it is horrible customer service (snatching the cigars out of my hand rudely). This place is great to smoke with some friends, but don't expect to have a great recommendation by the Asian woman. Everyone else that works there is GREAT! read more

Always a pleasure doing business with both places friendly Service with a smile. Great place to go and purchase and hang out.

Stopped in on Friday night to pick up a couple cigars on the way to a buddies house for a get together. I didn't really know what to get seeing as I am new to cigars but I knew enough to point the helpful clerk in the right direction. After a few questions and a few laps around the walk in humidor I was out the door and on my way to the party. I'd have to say that this was the most pleasant cigar store experience I have had. She was attentive and did all she could to make sure I would like the cigars I smoked which I really did. I would recommend this store to anyone looking for great cigars and a knowledgeable staff. read more

Hands down the best cigar shop in Kern county! Biggest selection, best prices, best events, and best people. The weekly reviews they do on the newest sticks help keep its customers up to date, and the frequent events help let manufacturers know that Kern county loves their cigars! read more

See all

Finest Cigar shop in Bakersfield. Chairs to sit in and enjoy your cigars. Friendly staff and customers. I've tried the rest and this is the best. Wonderful selection of Cigars and cigarettes. read more

Friendly and great selection. Went to Hooters and saw the shop in the same shopping center. Walked in without much expectation. Woohoo, Opus X, what more can I ask for in Bako, right? read more

Cigars & More - Tobacco Shops Near Me - Bakersfield, California

Like the humidifier room where they keep the cigars, staff was fast at helping me out, and recommending cigars.

So today me and my girlfriend walked in to this store. I wanted to check it out as I always pass by it everyday to go home . So we walk in and first thing we saw was a older lady sitting in the chair that was in the middle of the store and was not greeted what so ever. So we started to look around and I seen a walk in humidor that had more of a selection of cigars. So I opened the door and walked in and then the lady said excuse me that's for members only. And I said oh I'm sorry what does it cost to be a member and she replied with I think it's 50$ a month. And that's all what was said during my 5 mins of being in there. She was very rude and seemed like she didn't know anything but just knew that she hated her job. To the owner of this establishment please take a double look at your employees and let them know to be more out going and try and sale the merchandise and be more informative about your memberships and products. read more

I went in today to grab some cigars this afternoon. Two guys were set up to record a review of some cigar. NOBODY said "hello", "welcome", they said NOTHING. Picked my cigars from a very well-stocked walk-in humidor, went to pay, still NOT ONE WORD! The clerk was obviously just that- a minimum-wage checker. This isn't the only cigar store in town, people! I agree with several other reviews that customer service is non-existent. I only give two stars for selection. I'd give ZERO for caring about the customer! I won't be back. read more

This place is the best place in town for a piper. I have been going here off and on for the last few years and the pipe tobacco selection in the past was sparse and the pipe selection was terrible Chinese junk. However, a few weeks ago I happened to swing by on lunch to check things out. I was greatly surprised to see a huge selection of bulk and tin pipe tobacco, and absolutely the best selection of pipes in the Bakersfield area. Most of the bulk looks to be Stokkebye and includes luxury navy flake and bulls eye. Pipes include Savinelli, Peterson, Comoy's and others. Well let's just say I've been there at least three times in the last couple weeks building up my tobacco cellar. Great, courteous and friendly staff. I can't say enough good things. I'll be back often read more

Cigars & More - Tobacco Shops Near Me - Bakersfield, California

Wow what a great shop. Largest selection of cigars and tobacco in town if not the county. The friendly and knowledgeable staff guided me to what I needed and the inviting regulars made me feel welcomed. Looking forward to their next in house event or hopefully another full on event like stogiefest to meet more people from the industry. They also have the newest cigars available before anyone else in town! I was able to get several sticks from the IPCPR Event days after they were shipped to stores. read more

See all