Absolutely amazing service, helped me fix my vape in a pinch. 10/10 I will be coming back when I'm…read morein the area!

I go to this place almost every day, even though its overpriced, because I like the people... Or I…read morethought I did. I bought two joints from them last night (yes, Bakersfield, if you care - they sell cannabis. Oops), and one was CLEARLY half the size. You can see in comparison, but as an avid buyer of these particular joints, this is half of what they usually are, and theyre already overpriced at $10. Its clear the distributors ran out of the correct size cones, and tried to get away with one half size. This also shows that Lux does not do product control. And works with a "company" that doesnt do product control. When I came in the next day to show them the difference and see if there was anything they could do, like, maybe half off another joint? I was told by the cashier "there was nothing they could do". I asked to talk to the boss, especially since i know him just to talk to him directly. Amd, Vladimir (the boss) came out, and was rude, yelled at me that there was a customer behind me, continued to repeat there was nothing they could do (which is obviously not true), and even had the gall to tell me that it was on me to open and check the joint before leaving, like its a vape or something, and hes paying me to do his product control. I couldn't believe how rude he was. Especially because weve always been friendly. I said i might just have to find another shop to go to from now on then, and he just said "okay". I'm extremely disappointed. And, it's a shame. If you go to other dispensaries, you can get 5-7 joints for $10. This place is overpriced.

I've been going to this shop for the past few years. The selection is great, the shop is always…read moreclean, and the customer service has never been anything other than top notch. All the employees are very knowledgeable about glassware and vape gear so any question I have will be answered promptly and accurately. 10/10 would recommend to anyone in need of a new shop.

This place is awesome had something in my price range and the guy who helped me knew his shit plus…read moreits got some interesting pieces I'll be back again soon

reliable shop, inside is well maintained & vendor is friendly with customers! Obviously price vary…read morebut, not unfair! I would definitely look foward to visiting everytime! A good smoke shop to visit especially if your not from around the area I definitely reccomend.

The customer service is unmatched when in comparison with other smoke shops. I walk in and am…read moregreeted immediately with kind gestures. They have amazing prices and overall are just a great establishment.

Cute Little shop with all the smoking accessories. Not to…read morebig in size, but they pack a lot. Friendly staff and convenient location. We enjoy doing business here and always find what we need/ looking for. Great prices too!

From the owner: Welcome to Cigarettemart read more

Rude and don't listen. They stand at the counter and don't offer help until you ask. The one across…read morethe street is better.

Very helpful and kind, I Called yesterday to ask if they had a specific vape in stock, they let me…read moreknow that they will receive shipment in a day or two. And also let me know I can come in and they'll help me pick out something a different vape from their vast inventory. Should definitely come check out the store.

Friendly staff and variety of your favorite smokes and amongst other smoke shop wants.read more

Great selection and Value of products, very friendly and helpful, I'd give them 20 stars if I couldread more

Great experience and a friendly staff. Excellent selection of smoking items. Lots of parking in a…read moresafe area.

I am so sad to be writing this review. We have been customers here for years and it has always been…read moresuch a great place and outstanding customer service. Not anymore.... My husbands vape started acting up. He has had it less than 3 months. At first we thought it was a pack of faulty coils. When Luxor looked at it they said it was from juice that leaked into the contacts messing up the vape. Well the juice that leaked was from the faulty coils they sold us. All 3 in the pack leaked. In the past Luxor would have stood behind their products and replaced the vape. Again, not anymore. The outstanding crew and customer service that used to make this the best vape shop we've ever been to has taken a tremendous drop. You can buy a vape anywhere. Its the service that kept us coming back for years. Very disappointed.

This has been my first pick for all my needs through the last 6 years. Open 24 hours and always…read moreseem to be in a good mood, he's helpful and respectful with a fantastic inventory. I recommend this store to everyone

From the owner: We open 24 hours read more