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Cielito Lindo

3.8 (369 reviews)
ModerateMexican, Tex-Mex
Closed • 11:00 am - 10:00 pm

Cielito Lindo Photos

CIELITO LINDO ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Good for kids

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Recommended Reviews - Cielito Lindo

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Fajita Nachos with Cheese
Marsha L.

I really wanted to enjoy our visit to Cielito Lindo in Pigeon Forge, but unfortunately the customer service overshadowed what was otherwise good food. From the moment we walked in, we felt like we were an inconvenience rather than paying customers. The hostess seated us at a table that clearly wasn't large enough for our party, and when we politely asked if we could move to a table that actually fit us, she seemed visibly irritated. That was not a great first impression. Things didn't improve from there. Our waiter, Eliezer, didn't even come to our table to take our order. Instead, he stood over at the kiosk and called out to us asking what we wanted to eat, almost like a hog-calling contest across the restaurant. It honestly felt disrespectful and impersonal. What made it even more frustrating was watching him walk over to other tables and take their orders normally. We couldn't help but wonder why we were treated differently. The food itself was actually very good. The fajitas were flavorful, arrived quickly, and were one of the highlights of the meal. However, when they were served, I wasn't given an extra plate. I had to ask multiple times before one was finally brought over. I wasn't sure if I was expected to assemble my tortillas on my lap. The one bright spot of our visit was Alex, who was bussing tables. He was genuinely kind, attentive, and treated us with respect. His friendliness stood out and was honestly the best part of our experience. Thank you, Alex, for showing us the level of hospitality we expected from the beginning. Great food can only carry a restaurant so far. Service matters, and feeling welcomed matters even more. While the food was flavorful and arrived promptly, the way we were treated left a lasting negative impression. We won't be returning, and I truly hope management addresses the customer service issues because the kitchen is doing its part--the front-of-house staff needs to do theirs.

This is the chicken soup enough for four people! Lol
Kayla W.

This place is amazing big huge portions and excellent service and don't forget incredibly fresh tasting authentic Mexican food! Food came out in a good timing as well.

Strawberry Margarita with sugar rim
Lena V.

What a great time at this cute vibrate restaurant. The service was excellent. Alex is quick, responsive and attentive. We wanted for nothing and when we asked for something we got it. The margaritas were divine! I recommend the strawberry with sugar rum!

Ada S.

Muy rica la comida, con un autentico sabor mexicano y muy buen servicio recomendado

a glass of water with ice and a straw
Madelyn B.

Started out disappointed. When we arrived they were full and told us to wait outside for 20 minutes... which it was quite cold. There was no waiting area so that sucks... facility is a bit small and host was quite rude. Our waiter was kind and quick but quiet. The building was nice and well painted (cute decor) The cups were huge!! The cheese dip was $4.99 for a small, but it fed 3 people and was really good the salsa as well! The chips were a bit stale. Boyfriends food was cold although mine was good, minus the wet tortilla. Totaled to $102 for 4 adults and a kid. They pre-added the tip and charged $1.50 for sour cream which was not brought out. If I lived in the area I would probably return I'm sure it's fun for the locals... although visiting I would not return.

Enchilada, burrito and tamale rice and beans
Tabitha H.

Salsa was tasty and the chips were really good not greasy like typical chips. The salsa had a lot of flavor and a slight kick. Four enchiladas plate bean enchilada just tasted like sauce. The cheese enchilada was made queso. The rice was tasty. Three enchiladas chicken was the favorite the beef seems strange. The rice was good. Enchilada, burrito, tamale. The chicken was really goo in the taco and burrito. The tamale was stuffed with pork that was good. The shell was hard which threw me off. The flavor was good but because it was hard it made it difficult to eat. The beans were slightly runny, the rice was good. Cheese enchilada and chicken taco. The enchilada was blah. I didn't like it at all. Then they gave me a beef taco instead of chicken which had a very different flavor. The ground beef was pink and something just was out of my flavor realm. When I go the chicken taco that was really good. The rice was really good it was well made Mexican rice. The beans had a slightly different flavor and were slightly runny. I am not sure what the flavor was but if I mixed the rice with the beans they were ok. Heavy usage of mozzarella cheese in dishes. The service seemed good to start then kind of faded a little bit. The feel of the restaurant was a Mexican flair. It was decorated in bright colors and was bigger on the inside than I expected. Being from AZ I eat a lot of Mexican food and I am basing the tastes on what I normally would taste.

Shrimp, chicken and beef fajitas
Karolina K.

This place is busy but I guess that is pretty normal in this area with so many visitors. We had to wait about 15 minutes for our table but once we were sitted and placed our order the food came very quickly. Chips and salsa were good. I'm glad they are able to accommodate vegans and their vegetarian section of the menu can be made vegan in most cases. I had the veggie fajita with no sour cream and cheese on refried beans. M. had mixed fajita with beef, chicken and shrimp. Both dishes were very nicely flavored although to salty and pretty greasy. He also had a glass of Mexican beer which they have on tap (Modelo especial) and it's very cheap. Considering that this is a very touristy town this place is one of the best option for not expensive and good food.

Fermin L.

Amazing food. The service is out of this world. Very happy place. We come here every single year sometimes 3 to 4 times a year we love it. The food is very reasonable pricewise and the mango margarita is amazing. Definitely two thumbs up

Its Taco Tuesday..everywhere..
Debbie F.

I walk in and instantly feel like I'm in Mexico. I saw the reviews and was cautious but my visit was Muy Bueno. The chips were clouds of heaven..light and fresh along side the salsa that carried the same fresh taste. I ordered a margarita..small as they had 3 sizes to choose from..and it came with great presentation and was delightful to drink. I had the taco salad..no beans. The flour shell was great, usually their inedible but not this one..mmmm My grandson had a quesadilla with rice and the quesadilla was perfect..fluffy and full.. the rice was on point with full flavor. I enjoy these little nook places that look like old mexico. It usually means they cook like it too and here I feel they did.

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5 years ago

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Excellent Mexican food.. asked for spicy salsa and we loved it.. each dish was very flavorful.. service was fab..

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3 years ago

Okay. The service was good and the food was pretty good also. I would recommend eating here.

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8 years ago

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4 years ago

Very tasty food, great spot to get your Tex- mex fix. Loved the tostada and everything was fresh, crisp and they didn't skimp on the meat!

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Page 3 of 10

Ask the Community - Cielito Lindo

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