If I could give this place no stars and leave a review I would! I was warned by numerous people not to go, but I ignored the warnings and regret it! The receptionist is uneducated, nosey, and injects herself in conversation that has nothing to do with her. I spent 35 min. Explaining what I wanted, they confirmed they could meet my request and my nails Came out terrible! Spoke with the owner and she ignored the complaint.... And I paid $65.00 for the service!!! Wow!!! Stay away! read more

I used to go there often and didn't pay attention to the fact that they were not very friendly. But they are getting worse. Now they are plainly rude. They don't care any more. On top of that, they have given several friends an ingrown toe nail. read more

Finally treated myself to a manicure pedicure, after a very long time. Had the best experience with T. Almost 2 hours of treatment. And results were perfect. I will definitely be going back. read more

I had gone to Ciel a couple times in the recent past as I just moved to the area. The services are pricey, however the convenient location made up for it. Last time I went, I had called in advance to ask how much shellac manicure was, to make sure I had enough cash. After I had my service, it turned out that the person made a mistake on the phone and the service cost more. I was about two dollars shy and asked for $2 off since it was the staff's mistake. The manager jumped out and gave me an unnecessarily long and aggressive lecture on how it doesn't matter if they made a mistake, because even Pizza places don't give discounts if they make mistakes (??!!!) After I'd already paid by cc and tipped my lady, the manager was still talking! NEVER AGAIN!!! p.s. Note to the management: it is bad business to lose a client over $2. read more

I am downgrading my previous review (below) to one star as I received bizarre message from a person posing as "Emily Stephens, Criminal Defense Lawyer" threatening me "To delete my account on Yelp" unless I remove my negative review of Ciel (for Yelp staff: the message is still in my mailbox). As you could've guessed, there is no lawyer with such name and, obviously, no lawyer would ever risk her reputation with such dubious message. When something like this happens it is the best indication that owners try to manipulate their business's rating on Yelp, so I suggest avoiding and boycotting this business. Previous review posted in May 2015 (was 2 stars): My manicurist retired and I had to look for a new place. I tried Ciel place twice and will not come back. After I did shellac there the first time it was gone within a week. I tried another place and the shellac was holding well for over 2 weeks, which is typical for my nails. Yet, Ciel has nice setup and it is very close to my work, so I can do my nail during lunch break. Well, I went there again and the same story: less than a week and the shellac started peeling off. I don't know if it is the quality of their shellac or the way how they apply it but I certainly don't recommend this place. read more

I have been coming to Ceil. Every time I come my experience is always a good. Shellac manicures are so good, the girls are fast and articulate. The spa is always clean and staff are pleasant. Today I had a pedicure. They did a great job. Will continue to come back. read more

Very clean environment and nicely done on my shallac manicure base on an image that I search online. The girls do good job on manicure and pedicure. Price is fair base on the good job that they 've done. Remember to make reservation. Tip: This is a small busy nail spa. To save your time, you have to make appointment ahead . read more

Ciel Nails & Spa - Beautifully done - Nail Salons Near Me - Vaughan, Ontario

This place was clean and the employees all pleasant but my shellac manicure is chipping within 2 days of having it applied. My pedicure is also chipping within 1 day of having it done. Normally pedicures last 1-2 months before they chip. I do shellac regularly and normally it will last 1-2 weeks minimum. This place was very expensive and the quality of work is definitely not worth the extra cost. read more

CLEAN CLEAN CLEAN, I have been going since the doors opened and they have never left me unsatisfied. All the staff working are very helpful and friendly. A+++++, would not go anywhere else! read more

The owner would not honour 20% off YELP check-in offer saying it was not an offer they authorized on YELP... Poor business practices and I would not recommend this business. read more

I went to Ciel after it was highly recommended to me, I wanted a set of nails put on, which was my first mistake. If they don't do false nails they should have told me and I would have happily gone elsewhere. Clearly the lady did not know what she was doing as everyone nail was a different length and shape. I left before the service was done but I did pay the full price $69. I had to go elsewhere to have this mess fixed up and when I tried calling them they obviously have call display and would not answer the phone. All in all I am hugely disappointed in this and would never recommend them to anyone. read more

The 20% check-in was not honoured. Reason we came in the first place was for this offer. Poor customer service would not recommend this business. read more

Nice enough of a painting job, but cut my skin around my finger nails and toe nails multiple times. Some of the cuts are bleeding, and overall the skin feels really tender and hurts because of how rough they were. I also felt rushed to leave. This was all upsetting because I never get my nails done and I just wanted nice nails for my birthday but now it hurts to walk read more

Ceil is literally the best place ever! I have been coming here since they opened and I have never left disappointed! I have done every service there from waxing to shellac to pedicures to dip to bio gel and I would recommend this place forsure! (I even bring my dad here and he loves it ) read more

I decided to give this place a second chance after the mix up last time. I was happily surprised how nice and accommodating the staff was. The place it's very clean and nicely decorated. They have huge screen tv's with movies playing all the time and the massage chairs are heavenly. I actually might get my lash extensions done here. Great job ladies! read more

I made a yelp account just to share this review because this place is that bad. DO NOT GO HERE. Not only did I realize they have a bunch of fake reviews on their google site (I should have just a bit more down when I first saw how high the rating was). I've never in my life written a bad review but this place was the worst nail place I've ever been to. Not only did I wait 40min past my appointment time, but the shellac manicure I got was the worst one I've ever gotten. Cuticles were terribly cut, I had nail polish all over my fingers, cuticles and hands, my nails looked like thick blob bubbles because too much polish was applied, nail shape was not even, it was not painted on the sides and was lifting the second I left the salon and on top of that the nail people who did my nails (I believe her name was Annie) was super hostile and rude the second I pointed anything out, she then proceeded to argue with me and verbally accused me of making it all up when it was evident my nails were a rushed mess because they were so busy. She also said that I must never get my nails done to know what good work is like (? I get my nails done at least once a month and know for a fact what good work looks like, I shouldn't have nail polish on my palms...) I left almost in tears. I will never be coming back and don't recommend this place to anyone. And to top it all off they were not following COVID rules, people were sitting right next to each other 1 meter a part and the place was double over capacity. Not sure how they haven't been shit down to be honest. Three other people had problems with their service over the two hours I was in there, which should have been a sign for me to leave. Worst nail experience. read more

I love this place! The girls are talented, courteous and attentive. I also love all the movies they play. It is also really clean and they give the best foot massages. read more

I am a big fan of Ciel. The staff is so friendly and engages the customers to really get to know them on a personal level. The service is great, it's always clean and they do a fantastic job with nails, waxing and facials. The owner Hannah is awesome to deal with. Always accommodating and suggests great colours - especially for me who is so indecisive :). Terrific place! read more

Place was clean. My nail technician did a great job on my manicure. Brought my 8 year old niece with me and they were wonderful to her and even gave her free nail stickers. Highly recommend. read more

I got a shellac manicure on Wednesday afternoon and by Friday morning, my white nails had brown marks all over them! They looked terrible. I called Ciel to ask them if I could come in to have someone quickly fix it and they told me that the change in colour and brown marks was my fault and they wouldn't fix it. After spending over 60 dollars on Wednesday, I am extremely angry about how they have handled this issue. I have been a long-time customer and will not be going back there. They used bad polish and told the customer that is was their fault - this is a terrible way to run a business and I will make sure to tell everyone I know not to go there. Happy Saturday! read more

Ciel Nails and Spa is the best nail salon in the city. They are extremely friendly, very clean and the salon is very well managed. I have been coming here for over 5+ years with no hesitation, and my nails and toes have always been perfect! There are always new colours, and popular colours are always in stock! This place is awesome and I would recommend it to anyone! read more

I would give no stars if it were an option. Check your change! They charge HST on cash and don't give receipts? They charge way more for average services. Just a bad vibe overall. read more

I can not even give this business a star rating. Yes I was 15 mins late for my appointment . However, a customer should not be belittled . This soured my afternoon with my daughter . You really did not need my business. My feedback to you is that , I felt very unwelcome . Your staff was very rude to me and my family . I hope it is not a racial. I think the salon should have taken the time to work out the simple mix up. read more