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Garden City, MI

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Cichlid World

3.8 (10 reviews)
Open • 12:00 pm - 6:00 PM

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15 years ago

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7 months ago

It was my first visit but won't be the last. They know fish and are well stocked. The pricing was reasonable also.

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14 years ago

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Premier Pet Supply - relaxing after her spa day at Westland Premier Pets

Premier Pet Supply

(6 reviews)

I frequently go to the Southfield and Troy locations and never have issues…read more I don't usually review and I had to download yelp and go out of my way to speak up about the issues at this location. I often have them order a 10-12 lb bag of small breed grain free food for me that they don't carry. I will buy a small bag while I wait.. This location ordered grain food instead of grain free.. the bag looked identical. Unbeknownst to me I fed my dogs grains and they both end up sick, one got pancreatitis and 350 in vet bills later .. I owned the responsibility bc I should have read the bag closer.. I go back and explain what happened and to return the bag and bought a small one while a new bag came in. I go to pick it up.. they never ordered it. Mistakes happen. I'm okay and understand. However No one apologized at any point, not with the order mistake and not now. The manager comes over no eye contact, barely spoke and proceeded to click on the computer ordering again the wrong food. When I explain that's not it he picks another that has raw freeze dried chunks. Again I explain what I need. He gives me attitude. I had stood 15 min waiting for him while he stood there silent staring at the screen. Being awkward is one thing... being a manager at a pet store and not knowing people can't just change their dogs food suddenly without repercussions.. the multiple experiences here were just not great. I won't be back.

POSITIVE experience! Mr. Palmer is the best at listening to the customer and acting on any…read moreconcerns. All the employees are helpful, friendly, and courteous. I have and will continue to recommend the Westland location.

Cichlid World - petstore - Updated October 2026

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