I had trouble deciding on what to order because there's so many options here. You can have ice cream, frozen custard, and more in lots of different formats - shakes, sundaes, etc. They don't have any coffee flavored ice cream regularly, but I wish they did because that would make it easier for me to order. There's a coffee flavored shake, though, so that's confusing. I was overwhelmed with all the choices, but I saw a lot of things I wanted to try. A lot of the flavors weren't clear to me like what a pirate's booty or tin roof sundae would be. I ended up getting the Mississippi mud pie sundae because I was taking too long and know nothing can go wrong with that. They gave me a large portion of whipped cream - the most I've seen in my life, and there was a good amount of chocolate syrup. I noticed all the sundaes and hurricanes in my group had vanilla, but I wonder if I could have had a different flavor instead of vanilla, which isn't clear on the menu without asking. I also got to taste a peanut butter shake, which was a nice consistency. I'd probably have to get a shake next time because those have the flavors I like the most and are the most simple to figure out straight from the list. read more

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10/10 obsessed with dairy island! It is so close to my sisters house and they got us hooked on it! I had the textbook vanilla cone with the crunch coating. It was perfect and reminded me of our childhood ice cream shop! My mom had the pineapple dole whip. It was so smooth and delicious. We all loved it! Absolutely will be back on our next trip into town!! Plenty of seating out back with picnic tables and it's covered as well for those rainy days! read more

Creamiest soft serve custard! Enjoyed the Service with a smile from the nice young man behind the counter. My spouse enjoyed his rich chocolate shake as well. Old school quality and service read more

Absatively posilutely worth a visit in the warm & hot months for sure. While the line might be long ... it's so worth the wait & the options are incredible! read more

A visit to Chagrin Falls is incomplete without a stop here. Cibiks Dairy Island is the best ice cream in town. It has been serving cones for years. Busy all the time it seems. They have a good variety. Frozen custard is the specialty rather than regular ice cream. It also has some non dairy flavors. They have rotating flavors of Dole Whip. It's about $5 for a medium cup. The prices have gone up. It's typical of many other ice cream places so it's not just them to blame. The good thing is you get a big portion. It also has a miniature golf course. It's nice to whack some balls and then get ice cream. Truly a good family time. read more

Cibiks Dairy Island - Pineapple Dole Whip - Desserts Near Me - Chagrin Falls, Ohio

First time and we loved it! Came upon a recommendation of a friend. It is such a cute shop. They had a handful of homemade ice cream as well as soft serve as well. The I love Lucy was delicious. read more

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Great variety and delicious ice cream! This stand is a great place to stop if you're in the area. They have chocolate and vanilla soft serve custard as well as dole whip and a great selection of unique hard scoop ice creams. There was a wait when I went this chilly evening but that just goes to show how good it is! It's a bit pricey in my opinion but my scoop was worth it. Highly recommend the O'Henry flavor (chocolate ice cream with chocolate chunks, brownie pieces, and Spanish peanuts). Can't wait to go back and try more! read more

Cibiks Dairy Island - Outside - Desserts Near Me - Chagrin Falls, Ohio

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This is a Jem of an ice cream place. Used to go here all the time as a kid, and it was a very generic but fun ice cream stop with Hershey ice cream scoops and fun car food boxes to eat your fried chicken fingers from! But NOW...OMG the GLOW UP! SO SO SO good! A must stop if you are a local or passing through. You can basically add all sorts of toppings to either chocolate, vanilla or a swirl of both custard. The custard was delicious! They have tons of toppings and a weekly ice cream menu! You can also add their custard to waffles! !! The waffle sandwich was delicious and a must try. They had great signs up and they were behind plastic screens to keep employees safe. Lots of outdoor seating so even the dogs could join! read more

Cibiks Dairy Island - Desserts Near Me - Chagrin Falls, Ohio

I love dairy island, and judging by the summer crowds, many others do as well. It isn't summer in the chagrin valley until Dairy Island opens. They have fast and friendly service, and the soft serve is my favorite. It's also a great place for burgers and fries. One of the best experiences you can have is getting your ice cream from the window and sitting outside and enjoying it. read more

Cibiks Dairy Island - Desserts Near Me - Chagrin Falls, Ohio

I have family who live in Bainbridge, and every time we come to visit them, Dairy Island is a must stop! I love the custard with the crunchy topping; I've yet to find anything like it at any other ice cream shop I've visited around the country. I have also tried a few of their sundaes, and my favorite is the Death by Reese's Cup, which is exactly what it sounds like. It's glorious. I haven't had any of the actual food, but it always smells so yummy! When it comes to simple and delicious ice cream, Dairy Island is the place to go! read more

Cibiks Dairy Island - Swirl custard with crunchy topping! - Desserts Near Me - Chagrin Falls, Ohio

Have been coming here for years when visiting. It is the bomb when it comes to ice cream and the best shakes hands down. Love the mom and pop feel and the service remains as excellent as ever. Look forward to my visits always and is always a must stop on my trip. Best Strawberry shakes around. read more

Each time we return to Ohio, and the Chagrin Falls area, we make it a point to stop by Dairy Island. The ice cream and the experience are always great. You can't beat eating your delicious ice cream treat to an Aerosmith ballad or a snappy 70's rock tune. Personally, I am a BIG fan of a twist cone "WITH EYES"! In the past year the place has been given a facelift and now sports a much cleaner and updated look. However this comes at a price as a small twist cone is now $3.00. Good thing I don't live here anymore as my Dairy Island habit might need an intervention. Ciao. read more

Dairy Island is a really cute local business and the location is very convenient. There's a cute putt putt place right behind them, which is a great place to go for a fun date and then get ice cream afterward! There's no indoor seating since it's really just an ice cream stand but there are plenty of picnic tables and benches to sit on while you eat your ice cream! Their menu is massive and they have many of their special creations on flyers posted on their windows which are fun to look at and choose from. Aside from their special sundaes they have all the classics that you could want from an ice cream place, but they do only serve soft serve ice cream so please keep that in mind. If you go during the height of ice cream season then I would expect there to be a decent line, but service is always really fast so you shouldn't be waiting too long at all. I have been before when they only accepted cash, and I'm not sure if they accept cards currently but definitely something to check! Also, it's definitely much pricier than many ice cream chains but worth it if you're in the area and want to support a local business! read more

Great service family friendly and great treats. Present ation is awesome. Great food. Great setting.

Dairy island is probably my favorite icecream place ever. Personally my favorite combo is cookie doe with cookies and cream. This place is especially great after baseball,softball, soccer, and a ton of other sports, overall, I recommend you go to dairy island. read more

First time visit was a great experience for a sunny day drop-in with my daughter. Lots of signs about custom ice cream, but finally found one with all the options. Made it super easy cuz the staff was friendly & helpful, but not overly so. Custard, ice cream, grilled to order burgers. The cheeseburger came with fresh tomato and lettuce. It was much better than I expected. read more

Cibiks Dairy Island - Desserts Near Me - Chagrin Falls, Ohio

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Last summer I didn't get the chance to have their yummy custard, so in early summer well after they opened I stopped to just go for the vanilla cone I'd been craving. The place was quite busy, as expected, so I took my cone back to my car to eat. It tasted just like I remembered, but imagine my disappointment when I discovered, a few licks down, that the swirl of custard was hollow, with just a tiny tail inside the otherwise empty cone. At $4 for a medium cone (and I always leave a tip), I ended up with something more like a small. So, sad and annoyed, I put it down to the fact that the place was hopping, and the servers were just trying to get the orders out ASAP. So, when I was next in Bainbridge, I was close to opening time on a weekday I decided to stop in and try again. No crowds, same order, and, depressingly, the same result: hollow ice cream and nearly empty cone. It's like biting into a chocolate bunny on Easter that you think is solid, only to discover it's only a hollow shell. Okay, Cibik's, I get it. Everyone had a rough year last year, and I am sure that lost season was horrible for you. But I would prefer that you raise your price and give your customer what they think they are paying for, than keep your prices the same and give us less. Or be honest about the reduced amount. No other custard place around here does the hollow cone thing. So, if I come back next season and the sitch is still the same, I won't be coming back. read more

We loveeeee dairy island! I have been coming here for over 15 years and it just keeps getting better. Their fried ice cream with honey on top is my absolute favorite. The ice cream cone portions are good. We love the putt putt in the back! It's easy enough for my 4 year old daughter and it's cute! Great place to hang out in the summer! read more

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Ice cream is 5 stars. Staff is a 1. Staff not knowledgeable about their deals offered and were pretty rude. I showed the girl the Yelp offer and she said she didn't know anything about it. I said ok...would you mind finding out? She said, I'll have to get my manager. Then she sat there and stared at us. Finally, I said, ok, thanks, do you mind? She was obviously miffed we asked. I didn't purchase anything else since I was unimpressed with the customer service, but what we did have was good. read more

Dairy Island is my favourite summertime spot! Between the corndogs....onion rings...turtle sundaes...dips Dairy Island is a family-owned establishment with a classic putt-putt course behind them. Try making your own ice cream creation to win bragging rights and an addition to the menu. They now accept credit cards which is amazing! Hands down a local treasure! read more

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Delicious Belgium waffle with dairy free chocolate ice-cream! Perfect summer treat, can't wait to come back!

I went here last night with my kids to get ice cream, the ice cream was amazing and everything was great except for the fact that whom I assume was the owner was yelling at his employees that were obviously scared and uncomfortable. I was truly disgusted with the way he talked to them when they made a mistake. I understand that it's important for the kids to do their jobs however, the yelling and overreacting was not necessary to do. read more

Too expensive for what it is: just basic ice cream. Not bad, but nothing amazing. Also, frequently out of the one item I really like. If you aren't going to sufficiently stock, maybe take those items off the menu? read more

Head to Chagrin Falls for ice cream instead. I ordered a cup. The woman handed me a cone. I told her I wanted it in a cup so she took a spoon and pushed the ice cream off the cone and into a cup. Half the fun of getting soft serve is the twirly tip. But I just got a pile of mash. Pretty lame Cibiks. read more

My family went to Cibik's Dairy Island last night for ice cream and the experience was second to none.They have multi flavors for dipping .They have the best Sundaes --I love the butterscotch dip. The owner Mr. Cibik is the nicest man and the staff are as sweet as the Custard --I highly recommend to everybody going to Dairy Island. read more

I mean, it isn't a real trip to the movies without stopping by Dairy Island afterwards. Actually, what I just described is an essential experience of a Chagrin Falls child on their first date. As cute as that sounds, the ice cream soft serve isn't that good here... It's no East Coast that's for sure. Considering it's location and friendly appearance though, I foresee Dairy Island never closing and being a staple on East Washington for decades to come. read more

Cibiks Dairy Island - Raspberry and cake batter dipped soft serve - Desserts Near Me - Chagrin Falls, Ohio

This is the best ice cream place in town. The staff is friendly & understanding. The prices are great, & food is delicious! Also our family has been playing mini golf here since I was a kid. It is truly a great family experience coming here. read more

Cute ice cream spot with dairy free options, a create your own flavor option and a put put course all to the dulcet tunes of the 70s

Love this place! Cash only so bring the bills.. I prefer this place to popcorn shop in Chagrin Falls. Everything is good.... Burgers, dogs, fries, shakes, hot fudge sundaes, slushies, dipped cones. I do not recommend the ET sundae unless you're a big peanut butter fan..Plus the staff is uber polite and fast ... Be a good person and tip these hard working young adults ....treat yourself and go soon...they close end of September .....winter is coming .. read more

Cibiks Dairy Island - Crazy clown - Desserts Near Me - Chagrin Falls, Ohio

Ice cream was good but they put the cherries on top of my ice cream sundae which immediately made them fall off and stain my white shirt.

A Chagrin Falls main stay. Fast service. Typical dairy queen...

I've been coming to this ice-cream stand since I moved here in 2002. Speedy service with a smile. Custard is smooth and delicious. Whenever I splurge, I always order the same thing. Hot fudge sundae with toasted pecans. Only drawback is the price. A medium hot fudge sundae with pecans will run you $6.00. Dairy Queen is $2.98 and Valley Villa in Chesterland is $3.95...The stand is very cute and charming with picnic tables under a flora covered arbor, lots of folks sitting around and chatting. Makes for a great family outing! read more

We love Dairy Island. Most of my family is unaware of the frequency of my visits to Dairy Island and it is best if they are kept in the dark. Of course the ice cream treats are yummy, but we eat meals there,too. The staff is friendly. Great summertime destination. read more

Went at 9pm on a Wednesday when it claims it closes at 10 and I missed out on ice cream. What a scam!

Beautiful large, lighted, vine covered pergola to sit under. So nice to have a local owned ice cream shop in our community.

This place is horrible!!! The 2nd last time I was there, I asked for my order to go and they piled it up an inch over the top and refused to give me a larger cup to transfer it into. Then, I went back and the girl made a vanilla hurricane instead of a chocolate and I apologized if I did not specify, but asked for her to make a chocolate one. She told me it would be ANOTHER $6.25!!! She refused to make one and was so rude. I called back and talked to the owner who said that they make their employees pay out of pocket for any mistakes and same with their customers. She told me not to come back if I do not like their policies. read more

While we have enjoyed Dairy Island for a number of years I recently had a very upsetting experience. An unprofessional middle aged male manager was literally yelling at the employees. Ice cream is supposed to be fun; the anger was a real turn off. read more

Took the kids here on a tuesday evening, before baseball season began, so it wan't crowded. on the way it started pouring rain. No problem, i thought, i'll park in back under the pavillion and avoid it. We made it, still raining, and waited at the back window. There are tables, a window to order, and menus and posters at the window indicating that you can order there. I stood at the window, looking through, at two servers. They had an occasional customer at the front window, but not many, due to the rainstorm. After waiting 5 minutes I knocked on the window to make sure they knew I was there. THEY BOTH TURNED TO ME AND LOOKED STRAIGHT AT ME. They then went back to doing nothing. At this point my little children were begging me for ice cream, but we couldn't go around front without getting soaked. I stood there, upon principle, for another ten minutes, knocking occasionally. After that time, I took the kids up front. Stated, "we were out back", to which the girl replied, "we don't serve that window". I then said, "but you did see me back there, didn't you?" hoping to clarify the fact that it's fine if they don't serve back there, someone just needed to come and tell me instead of ignoring me. She replied again, "we don't serve that window". Wow. To those of you without children, 15 minutes standing at a window may not seem like a long time. To everyone else, I implore you to boycott this place. I am a chagrin resident and will not be coming back here anytime soon, and will be telling everyone I know not to go there. read more

Before going into Chagrin Falls for ice cream try Dairy Island. This is my most favorite ice cream place in the area! They have so many choices and the Hurricane with peanut butter cup is my personal favorite. If you order the Category 5 Hurricane you will have enough dessert to feed a family of five. The food menu is great too. If there is a long line of customers don't be concerned because the service is fast. There are little rides for the kids and nice seating areas. Oh yeah there is a mini golf course right next door too. Enjoy! read more

A nice variety of ice cream options for the family to choose from. All of them very good! The only thing that keeps me from giving it 5 stars is that it's pricey. You can easily destroy a $20 bill there. read more