So I have already left a comment on another site but want to make sure people know now to waste their money here. I already had a horrible experience here before (same with my friends on separate occasions). Ended up getting their specialty old fashion cocktail. When the cocktail came it was filled with ice cubes all the way to the top. First off if you know how to make an old fashion you should know that you ruin the flavor by diluting the drink the ice melts faster. On top of my watery drink you couldn't even taste the Alcohol. So I kindly asked to remake it with no ice cubes. The bartender gave me a dirty look and attitude and went to make the next one. The two bartenders proceeded to sit next the pos system and clearly talk shit. Cool. So I receive my old fashion with no garnish ( pure laziness) didn't come and check on me to see if it was made better ( which it wasn't ) . Was given attitude . First time I have ever left a $0 tip. Not lookin for any freebies because I'm sick of bartenders not even knowing how to make cocktails that are listed in their menu . And also having to ask about happy hour specials. Y'all just suck . And when I told my friends about it they responded " why did you even go back that place sucks." Good thing you have college students that don't care about what they're drinking to keep you afloat read more

Went with a brunch group of 6 - we had reservations for Sunday at 11am. Our party arrived on time the day of our reservation. The hostess seemed a tad flustered as "we just opened" and we were a table of 6 (with reservations). No worries, we aren't in a rush - we were celebrating 2, 50th birthdays and wanted to socialize as much as eat and drink. We were seated and the hostess/bartender/waitress/cook(?) apologized for the delay, but she was the only one working and was trying to get set up. Again, no worries. [[HIGHLIGHT]]Drink orders taken, we reminded her we are in no rush b/c we are here for 50th bdays and just want to converse and take our time. Drink menu and the drinks that were served were absolutely fabulous![[ENDHIGHLIGHT]]! Sadly, I have to say the fabulousness of what you served, ended there. In our party of 6, half of us ordered the Italian Eggs Benedict (described as a house made focaccia roll, porchetta, poached egg, hollandaise, and homefries), and the other half ordered the Frittata (described as seasonal vegetables, mozzarella, parmesan and home fries). Overall, everyone agreed that the homefries (while served cold) were very tasty. Those who ordered the Eggs Benedict had eggs that ran from perfectly yolky, to hard boiled. The focaccia rolls were certainly not made in house, and the "porchetta" that was served was nothing more than one slice of basic "ham off the bone" from a deli. The hollandaise was delightful. Those who ordered the Frittata were served a completely overcooked (browned scrambled eggs) frittata with red onions. No other "seasonal vegetables" were to be found. The eggs were so overcooked that they crumbled into an egg-like dust when you tried to get them on your fork. Overall, the food was just not good. For having such a limited menu, the hope is always that those few selections are prepared well. Not so much. The drinks were fantastic and our server (who also definitely was the hostess, bartender and we wouldn't be surprised if she was also the cook) definitely could have used another person in the front to help serve. By the time we left, there were 2 other tables and 4 patrons at the bar and she and she was still running her butt off alone. Kudos to her, but sadly, we will not return. read more

Lovely patio and relaxing atmosphere. Staff was friendly, but none seemed to have restaurant experience. [[HIGHLIGHT]]Maybe they make decent cocktails, but the pasta was one of the most bland boring dishes I've ever had at a restaurant.[[ENDHIGHLIGHT]] Bathroom was decorated nicely, but needed cleaning. Overall... meh. read more

Vibe is positive and light. Good for watching the game or talk and light food with great cocktails. Good staff who know their stuff. read more

Cool new(er) spot! Devilled eggs were delish. They do charge for fountain drinks off the tap. read more

[[HIGHLIGHT]]If you're looking for a place to grab a delicious cocktail surrounded by festive holiday decorations and twinkling lights, Ciao is it![[ENDHIGHLIGHT]] read more

See all

From the stunning decor and the friendly service to the flavorful cocktails and the fresh ingredients used to make their food, Ciao hits every mark. I've gone there to catch up with old friends over drinks, by myself to watch a game, for a kids' birthday party and to dance the night away when they have DJs or live music. Love this place! read more

See all

I was invited to Ciao Ciao for Brunch and it was a great experience. Three of us had eggs Benedict which everyone loved...sorry I didn't take a picture because they were plump and delicious...picture perfect in fact. The french toast was also ordered and it was tender and tasty made with brioche. The service was impeccable, the mimosas were perfect and to top it off a talented musician played quietly while we ate. Today we sat inside where it was warm and cozy on this cool Mother's Day, but the lounge also has outdoor seating and a full bar. Great place! We'll be back! read more

Overall I recommend! First off, it is decorated beautifully for winter. As soon as I walked in I felt like it was a cozy place I could spend a couple hours at. The bartender was very sweet. I didn't like the first cocktail and she didn't include it on the tab which I really appreciated. (It wasn't the way it was made, just the flavor of the coconut rum). Then I had the aperol mint spritz and it was good enough to order two! I got the Viv focaccia sandwich. This would have been worth the happy hour price if it had come out in about half the time with fresh, hot focaccia. For me the focaccia was too crunchy and not very warm. It took about 40-45 mins to come out and there was nothing cooked, and I also didn't see any other food dishes for anyone in the bar. Maybe it was overlooked? Regardless the other ingredients were fresh with a nice flavor. It was VERY salty though - part of the this is that it was a prosciutto sandwich! But I think the bread was salty also, or maybe not great proportions. Even still, it's definitely worth another trip at least for drinks, and I'd try the food again. Good happy hour, I ended up with two cocktails and a sandwich for ~$26. read more

Delicious cocktails and outstanding service! As far as apps go, I recommend the ricotta dip with crostinis.

Love going to Ciao for a delicious drink and tasty bite! The atmosphere is always lively and fun, and the bartenders can make a mean aperol spritz! They have a great menu of small plates to share and you can't go wrong with their charcuterie board read more

Don't waste your time! I went in recently and the food came out on time, it was MOSTLY warm, but there wasn't anything that stuck out to me. The panini is the exact same as Caffe Aroma on Bidwell and Elmwood -- same bread, same fillings. The pasta is nothing special, I would rather spend my money at a better Italian restaurant in the area for the same amount of money. I heard that they were partnering with Moriarty Meats. Frankly, I would rather cook something from there than order it from Ciao. While I'm glad that I tried it, I wouldn't return. There was nothing that stands out about this restaurant. The waitress, whose name I believe was Emily, was very short and quick with us but kind to the other tables. The best part of the restaurant were the drinks, however the bartender (Noah) seemed to be having in a bad day. Can't say we had the best service at the restaurant. The atmosphere is a tacky green bar with nice lighting and decorations. It seems that the Google reviews were left by the owner. The ceiling and bar are beautiful, but it seemed and looked cheap at the end of the day. All in all, the restaurant pales in comparison to the rest of the Italian restaurants in Buffalo. Somehow, I would rank Kosta's above it in terms of food! read more

Brunch season is here and Ciao Ciao has a most delicious brunch offering. Come join us on the patio for a seasonal cocktail and some tasty specialty dishes read more

My husband and I stopped in on Saturday night before heading to dinner. I am pregnant and asked the bartender, Nick, if he was able to make a mocktail. Having ordered mocktails before, I was expecting soda water with a bit of flavor, however Nick offered a mock Mule with freshly squeezed watermelon. I was thrilled at the idea, and even more so once I tasted it! It was absolutely delicious, full of flavor, and a delight to drink. If you are looking for a refreshing cocktail, or even a great mocktail, stop into Ciao! read more

excellent cocktails and food. get the lobster ravioli! Very cozy environment. xxxxxxxxx read more

The renovation here is lovely with a spectacular patio. the food was very good and the waitress took especially nice care of us. We had the charcuterie platter and the lasagna. The reason for my 3 stars is the loudness of the music. It actually hurt my ears. I believe it was well above the legal decibel level and it would be difficult for me to sit there again. Such a shame when everything else is delightful. If they want a mixed crowd, not just young people, they need to adjust the volume and I will be back. read more

What an amazing cocktail place with a yummy food selection too! Such a great place to meet for drinks and food! Great selection and great service. I really love the vibe. Perfect for a friends night out, date night or even low key co-worker meet up. Highly recommend to everyone. read more

An awesome addition to Hertel. From the beautiful space, awesome food and drink selection, to the friendly staff, really couldn't be happier to have this close by. A friend and I did some shopping on Hertel and stopped in for a light lunch and it was perfect. I've also been for a couple private parties, the space works perfectly for that. read more

Great vibe! Love the patio and the bar space. Drinks and food were delish (meatballs, deviled eggs, and lasagna). A welcomed addition to Hertel! read more

The positive - great place for drinks, server was very sweet and the vibe is good. Unfortunately, the food was terrible. We started with the stuffed banana peppers - even though we were warned by a previous diner not to order - and the peppers were not cooked, and I had requested to char the peppers, the cheese stuffing was tasty but cold. I had the cheese ravioli and again, not hot and just not good. My friend had the chicken milanese and it was below average, no taste/seasoning. I hope it gets better. read more