Iconic vintage guitar store. Tim has owned this place for 30 years and he is very kind, generous…read moreand knowledgeable. Also, if you have the time, I'd recommend asking him to tell you some of his personal stories. You won't forget them. I walked away with an awesome little reel to reel and some rare records, and he threw in some 1/4 tape for free! You won't find a better little vintage music shop. Will be back every time I'm close to Portland no doubt.

Great selection of guitars with a very friendly and knowledgeable owner more than happy to help.read more

Wow, this is service at it's best. So the first time I experienced Windsmith Music my daughter and…read moreI were shopping for a violin for her. We came to try a few of the violins they had. They were great about explaining the different choices they had and talking about some of the different sounds each violin might produce. My daughter tried the four that were in our price range and didn't really experience anything remarkable. So ultimately we ended up playing a German Violin that had the sound she was looking for. Something about being made from wood from the Carpathian Forests, seemed to make a difference :) But I wouldn't hesitate to buy a violin from them. And personally, I'd love to do that b/c their service is so great (more about that next). So recently, we had a problem with our silent (electric) violin. One of the strings was starting to come apart a bit so we decided to get new strings thinking that would fix the problem. We brought the violin back and found out the problem was still there. So we called, and they said to bring the violin back and they'd take a look. We dropped it off and then about a day later they figured out it had to do with a finger guide we had wrapped around the neck which was coming up just enough to cause a problem w/ a couple of the strings. What impressed me though was how kind and helpful they were throughout the whole process. Cassie was the one helping us and she was AMAZING! So basically, the problem was all on us. We are the ones who caused this issue (not them). Yet they took the time to research the problem to try and figure out what it was, then figured out the issue and got us taken care of. Then on top of that we weren't charged anything. At one point they even offered to drop our violin off in Corvallis (where we live) to save us a trip back into Philomath. PRO TIP: If you're traveling from Corvallis, I recommend calling first depending on what you might need. For example, the person you may want to speak with or work with may not be there when you stop by so it might be wise to call again just to be sure. But they truly go above and beyond, give great service, their pricing is very fair and reasonable. We're fortunately to have such a great music business here in the area and I'm excited for the next time we'll be stopping by!

Very knowledgeable. Was helped with my grandsons guitar and multiple suggestions for lesson it was…read morea very pleasant surprise to find someone so knowledgeable and helpful

They went all out to trade me back and let me choose a more suitable instrument for me . I now have…read morea small parlor guitar and love it. Super nice people not pushy at all, lots of choices more than I have ever seen in one shop. Lessons- school rentals they do it all.

Great customer service, went in to look at a certain guitar, they let me try it, answered all the…read morequestions i had and even gave some advice, they didn't try to sell me a bunch of stuff I didn't need. Where very nice and honest. Was in n out within 10min and i left very happy with my purchase! Definitely will be coming back when I decide to upgrade!

This is an amazing guitar store, let me say. The owner's name is Carl Wilson and just a great…read moreperson. The store is a little small and cramped, but honestly, the owner is so friendly and sweet. He helped a friend out with his guitar strap and taught him a small lesson. He's a great guy. I recommend this guitar shop 100%.

Cluttered mess,, comes of as a nice guy,, watch out ! He has had a broken vintage wah wah pedal of…read moremine that he said he sent out to fix.. 16 months later and a half dozen trips to the store,, he say's" oh it's around here somewhere.". I traded for a acoustic amp.. it has issues.. he want's me to leave it to be "fixed" right!... I'll be going to Michael's Music in Cannon Beach.. A person can walk in his store without tripping hazards.. He is fair...

Looking for guitar specialists? Thunder Road is your place. They have a selection ranging from…read morerelatively inexpensive to "to die for" models. The best part is their service--these guys love guitars. They own them, play them, know them, and they will expertly guide you to the instrument best suited to your level of playing, size, and budget. Will, the owner, recently helped me with an issue I had with a Martin acoustic, and I walked away completely satisfied. It was a "win-win" solution. Great place for guitar aficionados as well as beginners who need guidance on finding the guitar of their dreams

Had a great experience with Thunder Road Guitars of Portland ! This is the 3rd guitar I've…read morepurchased from them now, they were helpful, patient, informative and went above and beyond to ensure satisfaction with my purchases Highly recommended, 5 stars Go check them out and the huge selection of Guitars, and equipment ! You won't be disappointed

All the people there are so nice very helpful, they always have what I'm looking for and Randy the…read moredrum teacher is awesome.

Almost 2 years of rental. Started out fine but when we switched to a new size customer treatment…read morewent downhill. It started with a pretty beat up instrument and case but it appeared to play just fine so no biggie. The bow needed to be restrung but the repair person was not there on multiple attempts resulting in them giving us a 2nd bow to use. When the bridge broke we brought it in to get it fixed. I sent my son in not realizing there was cost so when he texted it was $60 I said let me come in. I had never been there as this was grandmas deal and rather than anyone saying hello or explaining what needed to be repaired etc I was greeted with "bridges dont break, they're broken" and "was it even on the violin when it broke?" I didnt appreciate treatment and also wanted to speak with grandma about our responsibilities according to her understanding so we left without signing their repair ticket. When I brought in their bows since we decided we would no longer rent from them, I was then threatened with fraudulent charges to the card on file (not mine). They then called grandma 4 times threatening her with $260 worth of charges if she didnt call them back. Absolutely unprofessional and unacceptable behavior!

Pedro was great to work with. Traded in a Guild D-55 I purchased in 1976 and had owned 48 years…read moreon a Martin D-18 Standard Satin. The net outlay (trade in value and new guitar purchase price together) was very fair and pretty much what I was expecting/hoping for. Pedro tracked down the last Martin D-18 Standard Satin Natural Finish in the entire Guitar Center chain (at the time). Located the last one in Georgia. Pedro ordered it, got it shipped to the Keizer Store, and alerted me to its arrival. I did an inspection and play of it, and we closed the deal. Pedro put in a lot of time and effort on this trade/purchase for me. Grateful for his help and assistance!

Guitar Center used to pay decent money for used instruments. No more. Now they pay pawn shop…read moreprices. Always bargain when paying cash for new instruments. The stuff coming out of Indonesia and China doesn't hold its value. Buy American whenever possible!

Incredible customer service! Very friendly and family oriented. Actually wants you to get the best…read moreout of your musical journey.

My children, like many of children in the area, have joined the public school orchestra. They…read moredecided on their instruments (which completely matched their personalities) and so we were directed to Uptown Music for rental and other equipment. Emmaly was amazing and took incredible care of me and my boys! The store was very busy, considering it was the weekend after Orchestra Parent night, but she greeted us immediately and was incredibly helpful in finding us what we needed. She sized up my one son immediately, as he played the same instrument she did, but she was quick to realize that my other son wanted to play an instrument that might be in short supply, so she rushed to check on that one first. She happened to get the very last one that was in stock and immediately claimed it for us. She then spent a great deal of time going over the entire instrument, ensuring that we had the right bow, rosin, and that the case fit correctly and had everything in it. She then set us up on the other instrument, and made sure it fit properly. She clearly explained all the rental rules and requirements and how it worked. I will say this; Uptown Music appears committed to keeping people playing music over maximizing overall profit. It's a rent-to-own system, and when a child sizes up out of an instrument, you can bring it back in and have the credit go immediately to the new one. If my children stay with these instruments, I won't have to constantly go back and buy a bigger size while being stuck with lost payments on an old one. I really appreciate that! They also operate on a month-to-month rental agreement, so if it doesn't work out, I'm not stuck with a long term contract. Music books were ready available, and despite the fact that all the schools in the area were starting up orchestra, they put $30 music stands on sale for $20. I had to drop some money to get my kids set up for this, but it could have been A LOT more. Then, because of all the confusion, there was a small error in the initial payment on the rental agreement. Emmaly gave us a call and the store was super accommodating in giving us time to get back in and catch up on the payment. I visited Uptown Music years and years ago, over eleven I'd have to say, and took some piano lessons here to try and build on what I learned as a kid. Going back with my kids now was a great experience, and made me get excited about music all over again. I'm really hoping my kids enjoy playing their instruments. I'd love to keep them playin for years and years. One of my sons is interested in the saxophone, so we're looking at that for a potential future option. If you're in need of musical instruments, I strongly urge you to avoid large national chains and check out this place. I had a great experience and felt very well taken care of!