I write this with regret as we always try to support a local business over the big box companies…read more After a week of interaction I would avoid this company. Lot of good talk but that's all. We scheduled their service guy well in advance but got no notice until the last minute when he was at the wrong address and upset. We stopped at their location in Newberg and gave them photo of the washer info 5 days prior. The service tech (Wendell) showed up with preconceived idea of what was wrong despite even the error code on the machine. Did little to no investigation except saying the machine was over 5 years old, we needed to "junk" it, and to go their shop and buy a new Speed Queen. Totally torched any other product including our Maytag (which they sell). He did no investigative work and walked out. My step son looked on the internet and found the exact problem...unplug and let it re-set. Its now been 2 days since and numerous loads (after a week without a washer) with it working fine. Wendy (the Owner) called my wife today and admitted that their service guy "lacks communication skills". We also have a email from their sales person saying the same thing. It appeared to us he only wanted a show up fee and to sell us a new machine. And they marked us as "out of the area" on the service call even though we are only 2 miles from their business. I hate putting down a local business but I'd avoid this company even if it means going to the big box companies.

From start to finish the installation went well. I knew it was going to be a beast. (Re &re wall…read moreoven) Scott & Jeff handled it well and everything worked and looked great when they were done. Quote was very reasonable. I'm hanging on to their card for future work.

Considering how busy he is he called us back within two days and got out to order a seal on our…read moredishwasher. Polite and super professional. We would use again.

My washer at a short term rental broke and my tenants clothes were locked inside. ATS was able to…read morecome out the same day to look at the washer but the tech spent 15 minutes diagnosing it and then stated I needed $300 ($515 total for labor and service visit)part of fix the latch and it would take a couple of days to because the part was in Portland. I told him I would go get it and he responded with "let me call you in 15 minutes". He didn't call me but texted me at 10pm and said he would call me in the morning. When he did call me in the morning, again he explain the cost and but couldn't guarantee that was the problem. I found a different company to replace the part for $30. They then charged me $149 service fee. I reached out to them and gave them a week to reply and have heard nothing. I would not recommend this company.

David is the BEST. Came out and fixed our dishwasher ( which was inoperable due to our own fault),…read morenever made us feel stupid, was professional and capable and honest and nice. I've been handing out his business cards like candy and absolutely recommend!

Don't get me wrong - David was friendly personable and presented himself well. But now that he came…read moreout to 'fix' our problem - it's subsequently gotten worse. Throws a completely different error code. And the price to fix it now is 'more than a new washer' because 'we only use one source'. So thank you for taking $120 for a problem to be worse than what I started with.

They were able to fix the issue in my kitchen and replace the parts needed it just took several…read moredays for a simple repair and multiple people.

They came out the same day within 3 hiurs- diagnosed the refrigerator issue. Ordered parts and 3…read moredays later returned to fix the frig. They were pleasant, communicative and fair with pricing. We needed new gaskets for the doors and a new fan. Andrey spent about 4 hours on the entire repair process- price was less than $500. I would recommend them. Other companies I called, there was chat GPT answering the call. I got a real person who answered and when there were questions, they called me right back. I would recommend their services

I never had my central vac system serviced when I moved in 2018. When I finally figured out it was…read morean appliance and needed to be serviced, I began to message likely vendors. I chose Holly Risen because they could see me almost immediately and Mondo was terrific. He educated me about the central vac system and showed me how to take care of it. He even discovered it was assembled incorrectly and reassembled it so all features worked! Kind. Knowledgeable. Really nice guy.

From the owner: Hello there I am Raymundo My friends and family call me Mondo…read moreI offer a number of different services and if I can't do it we will connect you with the right person The neat thing about holly Risen recycling and repairs is I work from the sense of the heart not the cents of the dollar I am a compassionate dedicated person that is self taught in handyman services I have been in apartment maintenance for several years as well as residential and some commercial im also in a apprenticeship in appliance installation and have been around appliance repair my whole life so I also offer repair services looking forward to getting my license as a licensed appliance installer currently undergoing if you have any needs please feel free to get a hold of me Thank you and have a wonderful and blessed day thanks mondo

Nick provided excellent customer service. Even as a new service customer he responded very quickly…read moreto my issue and came to my home to resolve the problem with my longarm. I felt his rate was fair and would highly recommend him.

These ladies are just amazing. They help you do everything. Pick fabric. Measure a quilt. I'm a…read morebeginner so they have helped me do everything to make a perfect quilt for my first grand baby. They have a beautiful selection of fabrics and machines. Just go in and look around if you have time you won't be disappointed. The only bad thing is the parking lot. It's pretty cramped.

Ryan was very quick to diagnose my A/C problem and get it fixed in about 30 minutes. During the…read morehottest days of the summer so far, my furnace fan stopped blowing, so I effectively had no A/C. Ryan was able to get here in less than 2 days. He was good with communication, and was even able to get here earlier than expected. Ryan was professional, courteous and very competent. I will definitely be a repeat customer when the need arises. Highly recommended!

From the owner: We are a one stop shop for all your Hvac,refrigeration,and cooking equipment repairs and new…read moreinstallation services residential and light commercial company that strives to become successful for all parties involved

They pretend to care by responding to negative reviews, by stating to contact customer service,…read morewhich is all AI-driven and unable to receive the $30 credit. This supposed repair assessment happened in the state of CT. Again, avoid this company at all costs.

I called Sears for a door latch and gasket repair for my Maytag dishwasher…read more 3/6/26: technician arrived, diagnosed problem and ordered parts. scheduled return visit. 3/11/26: technician arrived and determined that wrong part had been ordered. Ordered correct part and scheduled return visit. 3/13/26: technician arrived and installed part. Charged $450.00 4/5/26 (Easter Sunday ): filled dishwasher after dinner, no power. 4/6/26: utilized online Sears system to schedule return visit on 4/7/26 for possible 30 day warranty work. Final window confirmed repair date. 4/7/26: Sears was a no call and no show. Used online scheduling to schedule service for 4/8/26. final window confirmed repair date. 4/8/26: Sears was again a no call and no show. 4/9/26: Called another appliance repair service. 4/14/26: Dishwasher repaired for an additional $120.00. Sears used to have an excellent product and repair service back in the day. I will probably never use Sears Appliance Repair again