When did the "Big as yo face burritos" start looking like enchilada? My burrito today was about half the size as usual. This thing used to take up the whole plate. The waitress was notified, came back and said that someone else reported the same, and still offered no resolution. I won't be coming back to this location again. read more

Order food to go. It was individually packaged, clearly marked, food made it to the house still warm. The salsa is always great. They packaged two containers of salsa with chips. First time we've not gone and sat in a chuys and I really was impressed. read more

Still on reduced-taste menu. I am losing interest in returning. There are many excellent Mexican restaurants in Houston that appreciate my business - Chuy's does not. read more

While there's a Mexican joint on just about every corner, have to say... Chuy's is one of the better ones around! From layout, to service, to Chuy's team, to Menu offerings to taste and ohhhhh.... how can we forget the killer cold, spicy fresh salsa and hot homemade fresh tortillas??!!! Chuy's is damn good and have their craft perfected and down to a fine science. We had another great experience .... The combo plates are large enough to serve a family of 4... and the spicy steak burrito and veggie combo were Devine n hit the spot. Chuy's has stood the test of time and has an extremely large & loyal fan base. There's literally a new Mexican Restaurant a few steps from Chuy's Front door and With what one could easily say is a large and somewhat intimating Mexican chain right on top of Chuy's... Chuy's has proven they can hold their own! The only thing I would like to add and/or recommend - it's time for Chuy's to throw their own Quinceañera....spruce up the joint a bit, freshen up the decor and slap up some new colorful paint around the tired and worn edges for You (and your guests) deserve a celebratory event and pretty new party dress! read more

Chuy's - Mexican Near Me - Shenandoah, Texas

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Good marg, service a bit slow when busy, though the location is convenient if going to Cynthia Woods. The salsa is a B- at best but has a decent kick. Don't get me wrong it's a fine place but for authentic Tex mex / mexican food, plenty of other options. read more

Almost 1.5 hours waiting for food. Waitress comes over says the kitchen is really backed up and it could be up to 30 minutes longer and asks if we want to cancel our order. My kids are starving and this is not how I wanted my Mother's Day dinner to go so I just want to leave at this point. We cancel. Literally a minute later she walks out with our food. One order is wrong and everything is cold and disgusting, like it had been sitting out for a long time. We paid for our drinks (not even an offer to comp like the table behind us got) and left. It will be a funny Mother's Day story one day. We will never go back. read more

After one of our folks called in they were told you can't make reservations but we told them we were a group of 20. They said never mind they'll put us down. We showed up 30 minutes before our reservation time and they told us it would be an hour, we were ok with waiting some time but we're frustrated. An hour and a half later we were still waiting for our table. The waiter Dylan was the saving grace of this hellscape. He worked hard and tried to make it a decent experience and admittedly he was fighting an uphill battle due to his management's inability to do their jobs. The food came out pretty quick, unfortunately it's mediocre at best. With how long it took everyone to get seated on top of the time for food to get there most got their food to go. Highly dissatisfied, I will never frequent another chuys. It was a disappointment and there was no reason why they had to make it so difficult especially when the tables they'd given us had been available for much longer than they said they were. I thank Dylan for doing his job to the best of his ability this review is in no way a reflection of his skills and care. This is all on management and the front of house staff that sat there and smiled and laughed as we waited for almost 2 hours for eh food. read more

Food was great. Service was slow but the poor waitress worked her butt off trying to help everyone. Just like many places the menu has gotten smaller than it was before Covid. That's about the only thing I wish the menu was as before. And again great hussle on our waitress. We will be back. read more

We've been to the Shenadoah location several times throughout the past year and a half. We know about limited staff but if you're going to work at least try to act like you enjoy what you are doing. Very limited menu. Waited some time for a server to come to our table. Was told there was a shift change. Literally three waiters looked at us and when I started to grab my purse to leave they finally came to the table. This was around 2:30 so well after the lunch rush. Food was okay but based on our experience don't know that I would return. Leaving the restaurant the hostess had her mask under her chin (yeah that will do a lot of good). We were the only ones in the hostess area ... never said thank you, come again...nothing. Chuy's, you have a problem read more

Terrible. Dirty tables everywhere. We watched the hostess sit people at a dirty table. Their full menu isn't back which makes zero sense. Food was really bad. It's like they've given up. read more

Roach's!!!! Just as our food was served, we had one crawl out from the booth and go up the wall. Wife chased it to floor. Waitress stepped on it and went on with asking us if we needed anything else. Gross!!!! read more

Stopped by today to order some food to go and the lady at the bar acted like it was so hard for her to take my order I just told her It's ok I don't want to bother you ! Wow talk about poor service this is only my second visit I ate here one other time with my family a long time ago . I was in the mood for Mexican food but with that type of service I will have to pass hate to put people out of their way to do a job . read more

Chuy's is a reasonably priced restaurant with excellent food, service, and ambiance! I highly recommend everything and love it.

Came for lunch with my family for Mother's Day. Chuy's has always been my favorite! Always consistent and delicious ... not today. So over salty even the sauce and salsa. I will say our server was great! I doubt I will ever go back. Sad. read more

I am currently sitting and waiting for over an hour, for some tacos! YES TACOS! i'm no magician but taco bell whips em up quick. this is disgraceful! i'm no karen but where the food at yo. read more

The absolute worst. Literally did not know what a top shelf margarita was, brought frozen lemonade twice insisting it was a margarita . This I thought very odd for a mexican food establishment. read more

I quit going to this location because the service in the bar is very slow and the 90s music is very depressing. Need some 80s music instead and more attentive wait staff!? read more

First time customer. The atmosphere and decor is precious, Tropical and lively. Matt, our waiter, was GREAT! He was attentive, fun and very knowledgeable. The food, we didn't love it. It was Americanized and not fresh tasting. We ordered 2 vegetarian dishes, that tasted reheated and bland, and one taco dish that was okay. Price was good, not too expensive. To sum up, if you are going to Chuy's, expect a great atmosphere and great service. However, don't expect a great meal. read more

I'm not a Chuy's person I am a Pappasito's person- there is a difference so I want to be upfront and honest before I delve into the review. Chuys in Austin- BEST EVER. Chuys in Houston- different from Austin. This past Saturday I came with a couple friends. The salsa is fresh and chunky with chips galore. Our service was handled between three servers which worked out fine. Everything was served in a timely manner. No complaints on service. I chose a combo plate which included a chicken enchilada. The chicken was a tad bland for me. Very boiled-chicken tasting. There are SO many groups that come here. SO many. Everywhere you turn - on the way to the bathroom, on the way to your table - group after group obstructing your way. What would happen if there was an emergency?? ...just seems kinda tight and gives me a touch of anxiety. read more

Great food as always for vegetarian and also great people . I bar attendant was really great she went over and beyond in terms of customer service read more

Definitely won't be coming back to this location. The food has gone so far down hill that it's not worth trying to see if it would change. Dust was on tortilla/ food when it came out and they tried to say it was from the chicken frying. My husband got the cheese enchiladas and they tasted hard almost frozen like. The service was below average as our ground beef for our queso came out with our food and little things like pickled jalapeños when we asked for fresh. The server brought the chip scoop up the table to refill chips rather than a new basket. Whole experience was bad. read more

Reasonable prices. The enchiladas were great. Waitress was super and kept checking to see if we needed anything and kept drinks filled

Poor Poor Customer Service! and quality control!!!!. I worked all day and decided to get something quick at this Chuys restaurant in Shenandoah. It was 8:30pm on a Monday so I thought I would go to the bar and order to go and not be one of those customers strolling in late right at close. I met the bartender lady and she said since it is a to go order and they are close to closing she does not do that type of order at the bar, so she would get a to-go person to handle my order. While waiting for the to-go waiter to take my order, one of the waitresses asked the bartender to make a drink for one of her customers. The bartender replied that she would make the drink, and make it strong enough for him to get on his way. It seemed as if she did not want to be there and I felt like an ass for even going there late and ordering a to-go order. I finally got my Fajita and left feeling uncomfortable in that rushed setting. I thought "no big deal, I get it, they are just rushing to get home". So I finally drive home from Chuys with my Fajitas and am tired and ready to eat and just thinking about having sat at Chuys feeling unwelcome and uncomfortable because I was a customer coming in just before closing hours. I then thought to myself, oh well?! And while opening up my fajitas ready to eat., there were No Floor tortillas in the To-go bag. Total waste of my time going to Chuys... Poor service and they cannot get the order right!!!! read more

Service and wait time were great Food was horrible and with a limited menu - why? Cold food and under cooked read more

Best chuys I've been to! Our waiter, Ashton, was so great! He was knowledgeable and just super inviting. The food was great, service was quick, and drinks were yummy! Will definitely be back! read more

If I could give zero stars, I would. This place sucks. Their service was consistently awful before the pandemic. Now, don't even try to go here. They make you wait forever and a day for mediocre food. Save your sanity and go anywhere else. read more

I grew up eating eating at the original Chuy's in Austin, it's about the only good thing my father did during my childhood. As such, there is a special place in my heart for the atmosphere and flavor found in Chuy's locations and foods. This restaurant stacks up. The staff are friendly and energetic, they actually look very "Austinite" to boot, which makes me feel a little more at home when we visit, and i always love seeing the newest tee-shirt designs they've cooked up. The food is consistently amazing here as well, the one time my wife, who is picky, got something she really didn't like they immediately replaced it and removed the item from the check without giving us any flack, even passively. That impresses me in general, as the service industry in general these days has a lot of unprofessional combativeness emerging in it with managers arguing with patrons and employees ranting about everything all over social media. So seriously, that one experience could have been a big deal, but it wasn't and we moved on. Kudos to the staff here. Beyond that, the salsa, jalapeno ranch, Elvis chicken, sampler, etc, everything is so good. And the chips, I love Chuy's chips for whatever reason. Unless something has changed really recently, this location has perfect chips, they're crisp, salted, and the perfect density. I could continue to rave about Chuy's all day, so I'll stop there. Compared to your other restaurants in this area if you're looking for Tex-mex, you can't beat Chuy's. Period. read more

We thought this would be a great place to dine, since the weather was cooler today and we could enjoy the outdoor patio for a family birthday celebration. Chuy's continues to have a "reduced" menu, with very limited options, given on paper or scannable through a QR code. This "TexMex" restaurant didn't even have charro beans! When is this madness going to end with these "reduced menus"?! The service was very slow and our food came out cold! We waited an incredibly long time to receive our checks, for food that was cold. Huge disappointment. read more

I am very disappointed. I went in and was given a single letter size paper with their menu on it. I usually get a regular order of their nachos and the Elvis Presley special. My waiter that the only items available were on the paper. I go out to eat 5 days a week and never ran into this situation. I do not order things I don't want so I just had a bowl of queso and left. read more

Had a burrito and the tortilla was spongey like soggy went bread, beans taste burnt and canned, I ordered with chicken and got maybe 4 small cubed pieces. It was the worst burrito I have ever eaten and didn't even eat half of it. It was more like a wet bread burrito with beans instead of a chicken Fajita burrito. Last time I ate here was over a year ago and today reminded me why I don't go here. Will never go back again read more

My first try at the flavor that is Tex-Mex and did I ever set my standards high being a California bred and born girl, having the luxury of MexiCali eats on every corner! Chuy's did not disappoint! CREAMY JALAPEÑO SAUCE. What is this magic?! I could have eaten just chips and this saucy goodness the entire time and left one happy lady! But I didn't. Because chips aren't real food! Ordered up the Chika Chika Boom Boom because a) that name is too awesome to not want to say it out loud to the waitress and b) by the description it sounded like something I've never had before. It was a type of enchilada but bathed in a sauce that sounded unfamiliar to me! It was creamy, almost like Alfredo sauce, but appropriately spicy! Strawberry margarita was a refreshing drink! Only thing I didn't dig about the eating experience was that some of the chips were waxy, like they'd been over greased over something! They were not crisp or crunchy, but soft and not capable of being chewed. Boo to that! This place had a cool interior and feel! Felt and looked very Catina-ish! read more

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So I really like Chuy's. I was there for lunch the other day and a few careless citizens came in without masks. The poor little hostess tried to enforce the state MANDATE for mask wearing. The two gentleman, in scrubs mind you, threatened to go elsewhere. A manager over heard and intervened letting these two super-spreaders into the restaurant anyway. This crap reinforces the bad behavior of rebels, undermines your employees trying to do the right thing. It puts our community and our economy at risk. If they can't enforce mask wearing in the front of the house, what's going on in the back of house where the food is prepared? Thanks Chuy's for putting your business before the health of the community. Not only will you lose my business but maybe that of conscientious others, too. All for the sake of a couple non-compliant jerks wanting COVID on their tacos. read more

Oh my god! How did my boyfriend and I end up racking up a $70 tab in one hour on a slow sunday night?? Let me tell you: Bartender/waitress convinces you to both order their specialty margarita. This is our fault for both ordering then reordering. READ THE MENU PRICES, FOLKS! Bartender comes over, asks if we want some guacamole or queso to go with chips. BF orders queso, not looking at the menu to see that it's $7. WHAT DID WE LEARN?? I ordered the chuychanga with double rice- I don't like beans. The changa was fantastic, particularly with that overpriced queso on top. The rice tasted like chemicals so I had one bite. BF had pork enchiladas. They were mostly tortilla. Had maybe 3 oz of pork for an $11 entree. He had the rice and charro beans. Agreed that rice tasted like Clorox and was afraid to try the beans. I'm so disappointed. Come here for chips and jalapeño ranch, then go somewhere else for a quality dinner!! 4 margs: $36 Queso: $6 2 entrees: $19 read more

A friend and I came for lunch. It wasn't my first time at chuy's; I've been to one in Austin so I had expectations. The waitress was wtf, like we could not communicate at all with her. She had a very unclear way of talking and explaining the menu. I'm not talking accents, I'm talking pure communication. She then proceeded to leave our appetizer out of the order and we had to remind her we got appetizers after our main course came out. She actually LEFT in the middle of our meal. I think she just went home, and no one took over. We were extremely confused and nonplussed. Food was okay, not spectacular, but not bad. I usually like chuy's so I'm just confused and disappointed. The only reason I'm not giving it 1 or 2 stars is because the queso is yummy and the second waitress we called over was very, very nice. Still... Gonna steer clear of this place for a while. read more

Chuy's - Mexican Near Me - Shenandoah, Texas

Disclaimer: I spent 20 years living in Austin, where Chuy's is a local institution. If you're in the mood for Tex-Mex but you want something a little bit different, Chuy's can fit the bill. It's about 500 miles west of Tex-Mex; the frequent use of Hatch peppers gives more of a NewMex-Mex flavor to the food. Starting with the table salsas, you can tell things are different. The red salsa is a very fresh, light concoction; heat is secondary to a tangy, herb-y, vegetable-y flavor that's much lighter than the typical salsa. And twists like this continue throughout the menu. Consider the Chuy's special: Flat blue corn tortillas, layered with roast chicken, oaxaca cheese, and a tangy but not hot tomatillo sauce. Combined with their hatch chili rice (a seasonal side) the flavor is atypical for Tex-Mex in the Houston area. Margaritas are another specialty here (as with every other Mexican place these days) and Chuy's delivers. Their house frozen margaritas are a step above the norm: Reasonably strong, tangy (there's that word again) and flavorful. The swirl is a favorite; it's a standard lime frozen margarita blended with a strawberry margarita, and it's the best of its kind around. The decor at Chuy's is unique. The original Austin location features an Elvis Presley shrine. While there's no shrine to any dead rockers at the Woodlands store, the funky, Austin-chic decor made the trip down Highway 290, and Chuy's is unlike anyplace else you'll visit. The bar is a giant tiki hut, complete with wooden fish. Thousands of wooden fish. The dining areas are retro-funky, complete with silverware that comes sanitized for your protection, in the waxed paper sleeves that haven't been seen anywhere else for twenty years. If you love Mexican food, give Chuy's a try. But don't come in expecting the same thing you get elsewhere, or you'll be disappointed. read more

Don't go. Food cold, 2 dead roaches and a third ran under our table. It is now dead under our table. I requested no rice.....I had rice mixed with my beans....I think they were off some other plate. Limited menu. Definitely not the chuy's of old. I won't return!!! read more

Chuy's - Mexican Near Me - Shenandoah, Texas

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I'm a regular customer at Chuy's (like twice a week regular). My family is always seated in a reasonable time. The waiters and waitresses are all so friendly and it's obvious they like working there. The absolute best dish is the Elvis Fried Chicken with Boom Boom Sauce. Another great dish is the Chika Chika Boom Boom. Also, mixing the Jalepeno Ranch with the Hatch Green Chili is great for dipping chips in and pouring all over any meal! The only thing I advise against is their tea. For some reason it usually tastes like it's been sitting to long. It's kind of hit or miss. read more

Chuy's - Elvis Fried chicken with boom boom sauce, and two fried eggs (optional) - Mexican Near Me - Shenandoah, Texas

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Wanted Mexican tonight and wanted to try something new (to us) so we decided to head up to Chuy's and give it a whirl. Definitely not disappointed. The standard is to bring you chips and their default salsa... if you look at the menu they have several different sauces with descriptions which you can also ask for (ask for the creamy jalapeno... trust me). We ordered beef fajitas for two. Handmade tortillas with a little thickness (not machine pressed into near oblivion), really tender beef, plenty of guacamole, sour cream, cheese, and pico... choice of beans and rice. More than enough for two and we ate quite a bit. Was going to pass on dessert until the waitress mentioned tres leches cake... ummm... hell yes. It was really good, not the best I've ever had but definitely good quality. I prefer mine a bit more moist and cream than this was, but definitely still worth the price (it was a huge piece which we also split). The better half had a prickly pear drink which was pretty tasty. It was purple so my testosterone levels prevented me from ordering one, but I did manage to sneak a couple of sips on the sly. By the time we left the crowd waiting for tables had grown quite a bit (we walked right in and sat down). Our server was awesome. Check out the t-shirts for sale in the main lobby... HI-LARIOUS! Definitely will be back. read more

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I love this place. Been eating at Chuy's locations for nearly 20 years, the now defunct :( Crystal Palace being the first, and never had a bad experience at any of them. Food is always spectacular. The creamy jalapeno sauce is EXCEPTIONAL! Waitstaff is always fantastic. The decor is always odd but in a really good way. Once upon a time I had a fantabulous waiter names Terrence who, if you are a fan of Sookie Stackhouse, I kid you not looked like and acted like Lafayette. Sorry I *PROMISED* him I would not post his pic anywhere on the web. read more

I love the food and the service is always fantastic! Thank you Chuys! So many options to choose from, always hot and fresh. I love love the retried beans and of course the jail pen ranch sauce rocks. Please open more locations, Riley Fuzzle in Soring would be perfect. New construction everywhere! read more

Chuy's - Bar area - Mexican Near Me - Shenandoah, Texas