Came on a night where the leafs game was playing but the restaurant wasn't that busy until 9pm hit. That's when the service tanked as it took so long to get our food. I felt bad for the servers cause there seemed to only be 2-3 for the entire restaurant and I'm sure they were getting overwhelmed with all the people. Food wasn't really good either compared to other Chuck's locations. The steak bites were burnt fatty pieces, and the wings were barely coated in sauce. read more

Started off nice food came was cooked ok not problems, we got charged for something without even know and they say you should of seen that's an upgrade even though we said it's a side and didn't mention it. Got upset asked if the can take it off the order since we didn't know, the manager said no and gave us ice cream to keep us happy. So we and whatever we gonna go the we said ok just order wings to go and it took 30 mins after we were done. I'm not coming back to this location unless I have no choice and maybe be with someone els read more

Service was fair,good sports screen , steak was terrible tough, baked potato was under cooked, all in all very disappointed traveled for 30 min to eat there.never again read more

I have been to this new location a couple of times, and our servers have been really good. Friendly, helpful, not overbearing, etc. The food has been well worth the budget prices, with the burger being flame grilled and the steak a great sized portion for the price. I got the mushroom burger and it was smothered in grilled mushrooms that tasted fresh and not canned or mushy or anything. Plenty of cheese, too. The Caesar salad was reasonably good, too. Nothing to write home about, but edible. The fries were just so-so. The other location had different (and better) fries for some reason. A great price at just $10. My husband got the rack of ribs, which as of this writing is only TWELVE DOLLARS on Wednesdays. You guys. A full rack of ribs. No idea when that special is going away, but get it while you can if you're into ribs. I thought they were just OK as far as the flavour, but for $12 it's hard to go wrong. (They are normally $20). We also got mozzarella sticks which were kind of small and sad looking, but were of course delicious because who does not enjoy fried cheese? Finally we got a pound of honey garlic wings. They were sticky with the honey but really tasty. We added some hot sauce, but I think they are mild normally. Again, like many things at Chuck's, the wings were average. I rate this place four stars because the food matches the prices appropriately. The service is above average, and the place looks clean and bright. Go in expecting what I have described here and you won't be disappointed. read more

Chuck's Roadhouse Bar & Grill - a burger and salad - Pubs Near Me - Brampton, Ontario

If you want any sort of basic service do not go to this location. The manager is a kid with what seems like zero experience and is related to the owner, so forget about him caring. The manager, who doubles as the server on day/afternoon shift, will ignore every patron in the establishment and will go out of his way to not check on any table, and amazing enough also anyone sitting at the bar he is at, he will never look up from his phone or whatever distraction he has at that time. It's almost impossible to get service. Beer is okay. Food takes time, but from the little I had was edible. If you have five hours to kill to get a cheap meal, want to be treated like a friend that no one wants around, this is your spot. ETA Convinced to Go back Dec 2021, and the miserable owner/manager/bartender was bought out by the co owner and place Is being serviced again. They wait on you with smile and welcomed me back with open arms. I hope they do well, being a restaurant owner definitely isn't easy, and I'd hate the new full owners to be hurt by my comment with this deterring people away during these tough times. Changing my rating to match the new management. read more

Last night I visited this Chuck's location, there were only two servers when I got there, who both seemed pleasant at first. That took a turn when I realized I had the misfortune of getting the one who decided not to work. I believe her name was Kenya she had the short hair. After getting our menu we didn't see her for about 20 mins we had to ask the other server for her to assist us in calling her back so we can order our drinks... After ordering our drinks she took an additional 10 minutes I watched her with our drinks in her hand just talking about good knows what, by that time I was just annoyed and I wanted to leave but unfortunately I was not able to because I had to wait to pay. Whoever is responsible for her training please add time management skills to her training and if on phone please let me pay first so I can leave. read more

We decided to go to this restaurant on a random Saturday night. My dad and I got the 8oz New York and lobster tail for $26, with fries and corn. My fiance got the roast beef dinner with fries. His roast beef dinner with fries, came with mashed potatoes and gravy instead of fries. We let it slide, because I could give him half my fries. We solved that ourselves. My medium rare steak, was medium well. Not a big deal, it's steak and I like steak as long as it's not rubber. Could let that slide to. Will give them credit, their half price appetizers after 9 p.m. is well-executed, and it seems that's why most people go there. We had the big combo which came with a buffalo chicken quesadilla, chicken wings and mozzarella sticks. All three of those items were exceptionally good, we also got an order of coconut shrimp on the side. Still as good as I remember. We had the carrot cake and cheesecake to end our meal. The cheesecake was great but the carrot cake was horrible. The carrot cake was dry and crumbling, the icing was ridiculously sweet. I honestly would just stop serving that entirely, because it's that bad. Our server was exceptional at her job, it was a very busy time and she did very well. She checked on our table multiple times and ensured that we had refills etc. The staff are clearly well trained and very pleasant. For the three of us the bill came up to $143, plus a $25 tip. Not bad, and it did explain the quality of the food. It's certainly no Keg... but I don't think going to a sports bar and ordering steak and lobster is a good idea unfortunately. I honestly compared the lobster tail to the size of a tiger shrimp. I did not know lobsters were harvested when they were so small. I was disappointed in regards to how minuscule the lobster tail was and felt guilty that demand had cost such a clearly young animal its life (perhaps not serving it would be a better option and sticking to steak, chicken and ribs etc.) Our coconut shrimp were bigger than the lobster tail to put it into perspective, as it is barely visible under a mere lemon wedge. The honest-to-goodness fee of 3% is very odd to me, you've clearly decreased quality and you've increased prices on the menu... So why still Implement a 3% that's supposed to offset the cost of your so-called quality produce. Little odd, but a very minimal cost. While I would say this is a great place to grab a pint and some appetizers, I unfortunately cannot recommend this place as suitable for an actual meal in the end. read more

Chuck's Roadhouse Bar & Grill - a plate of food - Pubs Near Me - Brampton, Ontario

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I ordered steak and lobster to go. My lobster was about less then 2 bites and my steak that I ordered as med rare was more then well done. The manager refused to do anything. It was a to go order as it was a treat for my bday and I have 2 toddlers that won't sit still. Drove all the way back for nothing...please avoid the Chuck's at steels and hurontario... I go to the Chuck's at Queen and Kennedy and have never had bad service and I'm always satisfied with the portions. read more

My mother and I visited the Steeles and Hurontario location October 26 and was our first visit. We have wanted to check out Chucks ever since they opened because of the Steak and Lobster Tail dinner for $20.00. We were pleased with the service we received from Seema. We did have the Steak/Lobster and we enjoyed it. The Lobster Tail was on the small side but the flavour was definitely there as well as the steak. I recommend getting the baked potato for a small extra charge instead of the fries as it was done to perfection and you can even eat the skin. They do have the extra fee added on of 3% before tax for the Honesty Fee and that apparently helps to keep the prices of everything down. They have great prices for Draught beer and also specials on certain days, like $12.00 full rack ribs on wednesdays (with drink purchase). I recommend this location and it is a great place to watch the game. Thanks Dale H read more

A complete rip off, we got here at 8:57 and and are sitting waiting for our food. The waitress then tells us we have to change seats because there were people there (there was no one). We order wings and steaks. It takes them 45 minutes to bring us out order. When we get the steak my girlfriends was dry as ever. We get the bill and we notify our waitress that our appetizers aren't half price as they should be since they advertise free appetizers after 9pm. This so called waitress tells us she punched it in at 8:57.36 and wouldn't give us a discount. The manager comes over and tells us if he gives us the discount his boss will think they are stealing. This was the worst costumers service Ive ever had. On top of that they shut up the lights in our section. read more

Don't eat here! Rip off! Needs management that actually cares about customer satisfaction! I would not recommend this place for anything other than drinks. I arrived around 1pm with 4 coworkers and we were politely seated near the front of this (dive with dirty and smelly washrooms) bar. I had to ask about drink specials (no big deal, but it would have been nice to just hear about how I could save on a pint rather than order something that would have cost double or triple the amount). Our drinks were brought over promptly along with waters for everyone at the table. Our server was great, I have no complaints about her. When she came to take our order, I had, what I considered, a simple request that I get Salmon instead of Chicken on my Berry Pecan Salad ($12). I've worked in a restaurant at the front of the house and in the kitchen, this kind of substitution on a salad is VERY EASY to make because the protein is prepared separately and placed on top of the salad. My server seemed like she was new at Chuck's so she told me she would ask if this substitution would be ok. I even told her I didn't mind paying extra for the Salmon. The place was DEAD at lunch time (probably a sign my coworkers and I should have interpreted as the place being a dump) so I was able to clearly see her ask the bartender about the substitution. The bartender then walked over to the far corner of the bar to a man seated there with a laptop and papers all around him - I surmised that this was either the manager or the owner. I saw him shake his head. The server returned to me and apologized, saying that they can't make the substitution. I was out for a coworkers birthday, so I let it go and reopened the menu while the server took the rest of my party's orders. Feeling rushed, I found another healthly option on the menu for Salmon (I am a Pescatarian) and ordered it. I was the Maple BBQ Salmon served with a garden salad ($15). I thought it was a good second choice. When the food arrived I could not believe my eyes. Again, I was out with my coworkers for a birthday, so I ate my food quietly. But wow! For $15+tax I got the thinnest Salmon steak (minus the healthy skin) and a side garden salad that was composed mostly of white ice berg lettuce (virtually void of nutrients) a few strands of grated carrot and a two halved cherry tomatoes. This cost $15. Meanwhile, my coworkers all got burgers and fries for under $8. Now, I'm not new the eating out. I know that typically the healthy menu has less food and is more expensive. I knew what I ordered. But how on earth could the Berry Pecan Salad (complete with cranberries, pecans, carrot, apple, red onions, iceberg AND Romaine lettuce, with chicken be $3 less than this Maple BBQ Salmon? Is Chuck's going to tell me that the Salmon was Wild Atlantic and not farm raised? I sincerely doubt it. After I finished my meal - begrudgingly - I quietly raised my concerns with the bartender, who again, as if he had no mind of his own, deferred to the manager/owner sat in the corner of the bar. The manager/owner guy shook his head again and the bartender returned to simply say, sorry, that's the price and that's the meal. I WILL NEVER GO BACK HERE. I'm sure this experience is not indicative of all of this chain's venues, but just of the lack of managerial concern for customer satisfaction. I suppose he looked around and saw how empty the place was, at one of Brampton's busiest intersections, and said 'hey, sorry, i need all the money i can get right now'. PATHETIC! And to top it all off your washroom smelled like hot garbage and there were flies everywhere. BARF CITY. read more