Called this business to clean out a sewer line blockage...they stated the blockage was cleared,…read moreHowever another plumber called immediately afterward to repair the sewer line that they cleaned out, stated it was still clogged up, which they showed me. So, apparently the line was not cleaned out by them at a cost of $185.00!

Called these guys to fix a problem I had already made worse by trying to fix myself... fast,…read moreefficient, and price was right!!

I cannot say enough good things about Burns builders and Burns heat and air. They installed a 2 ton…read moresplit unit (outdoor/indoor unit) with duct work in the newly remodeled section of my home. In addition to this installation, they upgraded my electric panel. Other HVAC installers estimated that I would need a 1.5 ton unit. But Burns insisted that a 2 ton would be perfect for the space and not overwork the unit. They were 100% right. The unit is utilized for a renovated attic space. So it does get extremely hot in the summer. If I had gone with the 1.5 ton unit then it would have been overworking itself. I have to say they did all of this work with incredible integrity and for a fraction of the cost that I was quoted from other HVAC businesses.

We requested a quote to install a sump pump and crock well with essential plumbing. George was our…read moreplumber that arrived. George arrived at exactly the time that he said he would arrive. He was friendly, respectful and professional. He did a through inspection and sent us the quote right away. We highly recommend George for any of your plumbing needs.

Over priced and they do a poor job! They take advantage of the elderly knowing they pretty much…read morehave to pay what they're charging in a tight situation. They take advantage of everyone they can! This is why they have a poor reputation!

They are get it done type of people. I am a property manager for Aacardi Properties, and I have…read morework with all types of people. It was Saturday and all of my drains backed up. They got to me with in 2 hours of calling and fix what turned out to be a bigger problem then just roots on my sewer line. I don't ever leave Yelp reviews because I'm busy but they definitely deserve one. Thank you guys, I will be calling you next time.

thank you so much for the great work. Would recommend to anyone Very thorough and professionalread more

I highly recommend these guys! The woman on the phone was very helpful, kind, and professional…read more They came quickly and fixed the problem the same day. The plumber was very nice and explained the work he did to fix my issue. The price was very fair for the amount of work done. I will be calling them the next time I need a plumber!

Best plumbers I have ever done business with. Honest, On…read moreTime, Solid Work and Reasonably Priced. Andrew was assigned to the project and not only got the job done right, but offered insight on protecting the pipes. The job was to repair plumbing broken during the winter deep freeze in an addition to the house for which all plumbing ran underneath the unit accessed by a crawl space. Highly recommend.

They are professional, found the problem in minutes. Fixed everything I needed done. They made…read moretime for me in between joins. Excellent service!!!

So thankful for them and their commitment to people! They caught our severely damaged electrical…read morebox before we had a tragedy! They identified the problem and stayed working on it until it was all replaced! They are fast, thorough and professional and I will always recommend them! They are a throw back to when customer service and satisfaction were key....if you want something done right, give them a call!

Furnace inspection: technician called before he came up my house, he introduced himself with eye…read morecontact dnd a handshake. Listened to my request carefully, completed the work efficiently, discussed problems and solutions, cleaned up. I couldn't have asked for a better experience

RSP is my absolute go to! They came in clutch when our air went out! I called right away, and Kim…read moregot us scheduled the next day. Evan came out 1st thing in the morning, and was super professional and kind! He meticulously went through and made sure to do a through job. I appreciate him for the time he took to make sure that we were up and running. 10/10 highly recommend their services!! Evan, thank you again for helping us!!

I had a guy come out and he said I had a leak but he couldn't fix it. In the process, he smashed a…read moreduct. Harvey, the Manager, won't send out a technician to fix the issue that their company caused unless I take down the negative review that I posted. THEY CAUSED MORE ISSUES TO MY AC AND DIDNT FIX ANYTHING. DO NOT USE THIS COMPANY. Horrible customer service. Horrible service.

As a homeowner in Carbondale, I've called on this company twice this month, once for a furnace…read moreproblem and once for plumbing. The service was excellent both times. It's my go-to company from here out. The people who answered the phone were quick and friendly. When one of them needed to make a call to check on scheduling and said she'd call me right back, which always makes my heart sink, she actually did! They got someone to my house on the urgent furnace thing the day I called, and the non-emergency plumbing problem first thing the next morning, with no fuss or difficulty. Both technicians knew their stuff, were quick with the work and efficient with the billing, helpful in explaining things and friendly about my questions. I found the pricing very reasonable. The plumbing problem took two tries, and they didn't bill me for the second visit, only for the parts, which I thought very professional. I was so impressed that I signed up for their annual maintenance agreement, which includes biannual checks on the furnace and AC and a lower visit fee. You can tell there's high morale in the company, which is rare these days and of course makes a huge difference in how well a company works and gains customers. Apparently it was bought recently by a young couple who have high aspirations for building it into a larger business. From my short experience, they're making a great start. I just hope it can grow without losing this enthusiasm!