Almost new phone..Took in my nearly brand new LG G6 that I broke the screen on and they charged me a decent amount, and had it fixed about a week later. The screen fell out of my phone and broke 3 days later. (Screen manufacturing defect). I took it back in and they said they would fix it free of charge. It has taken quite some time to get the part as they had to fight with the company and as of now, I am waiting on the part still. But they have been so nice so far and I have enjoyed my discussions about gaming PC's and what I personally want to build with one of the employees there. Also had an old laptop fixed at one point, and they had it fixed in a week. All together I think they have great service. read more

To say my last experience was horrible would be an understatement! My laptop died, wouldn't charge or turn on, so I took it here to get it repaired. Gave them the laptop and the original charging cable, told them what was going on and they said they would take a look. I gave them about a week and called them to see what the progress was, was told they believe it could be the charger, (fair enough). So, instead of testing with a volt meter, they ordered one (that's fine, if it's the problem, then ok). New charger came in, but wasn't the issue. Current debt is back to zero, don't have to pay for a part that wasn't the problem (good so far). Next idea was the charging port on the laptop. Order placed. Week later, I called again. Was told it was coming from China and takes longer (I can understand that). Another week, I call again. Part ended up in Hawaii (seriously?). A few days later, part is in. A day later, didn't fix the problem. Current debt is back to zero (happy about this but the guessing game is getting annoying). Next idea/guess is the motherboard. Will take a day to shop around (not from China). 2 days later, I call again. Motherboards located in Florida (cool, that doesn't take long). A couple days later I'm told I have to come pay for it first as they don't want to be stuck with a pc that's not paid for (I've been calling you, pushing to get this up and running, no money down for a month now, and suddenly they want me to pay 1st). I told him I will be in tomorrow to pick up my laptop and order the part myself. Hours of opening is 10am, was there at 10:04 (stopped by in my work vehicle before moving along) nobody there yet. Decided to wait till my day off. Went in and he placed my laptop on the counter with a aftermarket charger. I explained that I brought in my original charger and wanted it back. He called another employee or owner (no idea who it was). After he hung up, he informed me that another laptop of the same brand was also brought in and they must have gave him my charger (Wtf!? Not your property to give away). Here I am, over a month later, zero progress made on fixing it and I have an aftermarket charger that's about 4' shorter than the original I took in. Although I wasn't charged any money because they couldn't fix it, I was however charged by giving away stock name brand charger and giving a generic one in return. I finally decided to take the bottom off the laptop to see what the motherboard looked like so I can order it. After looking around a bit (5 minutes or so) I find a plug that isn't sitting flat, pulled it up and pressed it back down (it clicked). Got the model of the motherboard written down and figured why not try plugging the charger in, see what happens. It turns on, and it's charging. It works! Almost spent $200 on a motherboard that I didn't even need. I'm not a pc repair guy, but I fixed what a (professional) couldn't? I should be totally excited, but seeing as my laptop can no longer sit on my lap while it's charging because of the extra short charger, I'm pissed. This could have been a very expensive fix for something as inexpensive as the original parts they ordered (charger port... $6) + $200 for a motherboard and of course labor fee's. I certainly won't be returning to chuck's pc, I can't afford the guess work of someone that advertise that they know what they are doing. Update : finally got the replacement charger for the laptop, but since they replaced the charging port with different one, my replacement charger doesn't fit. Once again, this was a complete fail. I'm now assuming that the charging port that was installed ( and didn't need replacement in the 1st place) was a cheap 3rd party part and not a Oem part.... Go figure! read more

Paid $44 but received no repair from Chuck's PC. Problem was laptop went to blue screen and wouldn't boot. Although Chuck said he could usually fix the problem, he didn't know what diagnostic test to run and didn't back up the data correctly. After telling Chuck what test should be run he decided something was wrong with the video card and informed me he doesn't do welding. The problem with this scenario is that most components on the Mac require welding because everything is integrated. This guy accepts work that he is not qualified to do. read more

If I could give this place more stars I would Friendly people that know everything there is to know about computers. Any problems with yours take it on down and get it fixed. Cheap prices fast service. Defiantly recommended !!!! read more

Thank goodness for Chuck! Got the blue screen of death on Windows 10 while vacationing, and as a small business owner, I have to stay connected. Chuck went out of his way to get a solution so I could reinstall Windows with a USB drive (as we were just stopping through on our way up north), and it worked like a charm. All I can say is that Chuck was immensely helpful and went out of his way to make sure we were taken care of! Thank you Chuck! read more

would take that star back if I could---took my laptop in to have it repaired -cost $60.00 go it back and 2days later got HACKED tried to call but no one was around an never called back --DO NOT go there -go to brookings there have a few good pc repairs read more

Chuck's PC World. Friendly professional and honest. Very best place to take your computer for repair. 5 STARS. Thanks