Food is good but service is lacking. Waited about 15 minutes before being asked what our drinks…read morewere. I also told the waitress that it was my birthday and if I could get a little cup of ice cream and she said no. Edit: Manager gave us a discount and understood the frustration. Thanks to him.

I always come here to eat and play some lazertag and mini golf/put put/it was the best time,the…read morefood was great make sure to the get fried pickles when you go,The service was incredible all the workers are very nice but sometimes 1-2 of the games dont work,the ambience was very welcoming.

so i went at like 8pm right, i got bracelets to get access to everythin. me and my friends go to do…read morelaser tag and these people are rude as hell in there so i was like whatever. Then we tried to go to the wall climbing. They tell me "oh sorry these are the last two people then we close it. But i just got these bracelet why would they sell them to me if they're about to close??? So i went to ask and they said the entertainment doesn't close till 11 so they went to ask and apparently they didnt tell us it was gonna close. You callin me a liar? Anyway so we just went to go bowling which was okay. I went to buy a water. $4.40 for a small water??? Dam okay i bought it because i was thirsty. so we play and it went well, finished at like 10:20 so we had time to play some games so we went back because we saw people in line so we went in line to do the zip line and he was at the rock climbing so we had to wait because apparently they only have one worker for everything... so we went to ask and he said "im gonna finish with these people on the rock and ill get yall on the zip line." So we wait and he comes to us and tells us "uh. Sorry were closing". Mind you its 10:45 so theres still 15 minutes until it closes. So were pissed because this whole trip at this place was buns and the workers were pretty rude. I don't recommend coming and we will NOT be back..

Had a great time with the kiddos! Other than a slight glitch with our bowling lane, it was a blast!…read moreIt was not crowded at all on a Wednesday night. We had no one in the lane next to us, which gave us extra elbow room. Our server did well. She could've been a tiny bit more attentive, but she wasn't too bad. We enjoyed our pizza and wings. The kids just loved it. They especially loved the arcade! All the games worked and there were a couple of attendants hanging around to help just in case. The entire facility was clean and well taken care of. Very impressed!

The two ladies that work here are RUDE. Poor customer service, no smiles, never a thank you. I was…read moregoing to buy food but better to wait and go elsewhere than to deal with impolite service lady.

The place had just opened when I took my kids and it was dirty. I cleaned the table and the wipes I…read moreused had cheese, pizza and were black. This just proves that they DO NOT care about COVID transmission. This establishment was NOT cleaned the previous night. I find it very disappointing that this locally owned business is NOT doing their part to prevent transmission.

Holly Roly Poly!! This place is the bomb!…read more Why? Well because yesterday's was New Year's and I've been partying and drinking a lot and this morning I woke up with the worst hangover. Friend recommend to go to Cici's Pizza and I had to called to see if they were open. THEY DID. FYCK YEAH!! So here I am. Eating slice after slice, drinking this big cup of Coke cola and getting full. This place is pretty big, through it may look small from the outside but the inside its big. Even have a game room which was pretty awesome. They have a buffet of Pizza, a salad bar, a soup bar and sad thing was there was only two items or dessert. Brownies and cinnamon rolls, which look really small. Definitely coming back to this place, services were great, food was DELISH and sparking clean table when I got there. (It's 4:20 PM right now, I'm eating and typing at the same time at CiCi's)

My boyfriend and I are fairly new to Laredo and we've been waiting for quality customer service at…read morerestaurants here. And I think we just found our favorite place !! The staff was very kind and seemed very happy to be working for the company. The food was really good , I enjoyed the chicken noodle soup as it brought back child hood memories. We also enjoyed quite a few servings of the dessert. Thank you for giving us hope that good customer service exists in Laredo.