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    Chuck E. Cheese

    4.0 (4 reviews)
    Closed • 11:00 am - 8:00 pm

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    UpDown Trampoline Park - Sorry, this area is closed off too. Can't have too much fun here.

    UpDown Trampoline Park

    1.6(17 reviews)
    1.6 mi

    I visited your trampoline park in Hattiesburg on 12/19/2023 at approximately 3pm with my 10 year…read moreold son. After he jumped for an hour, we then played about $10 worth of the arcade game. My son won 40 tickets from those games. Obviously, 40 tickets does not "buy" much of the low value prizes. In fact, on our visit, my son could not "buy" anything with his tickets due to the computer system being down and the prize redemption area. After attempting to get the computer system to work unsuccessfully, the young female worker got her manager. It was after the manager was unsuccessful in getting the computer system to work, she informed us that we would not be able to redeem the tickets for prizes due the computer system being down. At this point, my patience immediately left. I informed her that this was quite simple. I live 500 miles away and was leaving on 12/20/2023. We had spent over $28 between jumping, socks, and the arcade. There were 40 tickets on my card. You make a note of the items along with my ticket/token card and give my 10 year old son the prizes that were worth about 25 cents. She stated that she understood but could not do that for fear of losing her job. What kind of boss do these young ladies work for when they are worried about losing their job over 25 cents worth of crap after a customer has won the tickets? As a customer, I don't care about the 25 cents of inventory that you would have to ring up later. Since she informed me that she could not do anything else without some management above her to approve it, I asked her to make the call. She said she could message her manager, but could not call that her manager was 9 months pregnant. While I do not begrudge a manager's personal time, I find it absurd that your company does not have protocols in place for such a simple problem. If the manager is about to have a baby and is going to be out for what I would assume is some amount of maternity leave, potentially dozens of customers could have the same poor experience as my son and me. Ultimately, the young lady did start to go and message her manager but could not guarantee a response. At this time I decided it would be best if I left before I became any angrier than I already was. I find it completely ridiculous that such common sense and customer service is lacking in your establishment. We have visited your business on previous visits to Hattiesburg. This was our last visit.

    Took my daughter and niece hoping to jump, play laser tag, and the arcade only to find out most of…read morethe activities were shut down. No laser tag, no arcade, basketball goal area was closed, no dodgeball, and no obstacle course. Just a few trampolines and the pugil stick area. Complete waste of money. Not even all of the jump areas were open. Posted a comment on the FB page and now I'm blocked from there, so here are the pictures from the day we went. Taken February 4, 2023.

    Photos
    UpDown Trampoline Park - No Laser Tag!

    No Laser Tag!

    UpDown Trampoline Park - No basketball either.

    No basketball either.

    UpDown Trampoline Park - Such high standard No one can meet them to play.

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    Such high standard No one can meet them to play.

    Ocean Adventures

    Ocean Adventures

    4.3(34 reviews)
    66.1 mi

    This was a super cool experience during our trip to Biloxi a few years ago. There was a dolphin and…read moresea lion educational show that was really fun but my highlight was the opportunity to be kissed by a sea lion! For a small fee, you receive a photo as the sea lion is planting a big wet kiss on your cheek! Another highlight was the budgie area where you bought sticks of food and the parakeets (budgies) landed on you and ate from them. It's not for the faint of heart or anyone that's afraid of birds, lol. This is a fun place to visit with kids or anyone who appreciates birds and marine life. Beware: in the summer, there's a lot of walking outdoors and it can get quite hot. Make sure you wear your sunscreen and bring a neck fan!

    I'm all about rescue but from a visitor perspective a little more human communication would go a…read morelong way. At time of purchasing tickets it could've been mentioned what is and isn't available; would be very helpful. We were unable to feed and/or pet the stingrays, there was only 5 spots for kissing sea lion that were no longer available, so for a family unable to plan in advance with changing schedules it was a bummer. The bird feeder stick took me by surprise because it looks disappointing, however it was sufficient to get some of the birds to land. The dolphin/sea lion show was pretty good, I would just appreciate maybe a screen with whatever the speaker was saying, it was hard to hear in that room with the echo. All in all my family enjoyed it.

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    Ocean Adventures - Whale skull on display

    Whale skull on display

    Ocean Adventures
    Ocean Adventures

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    Chuck E. Cheese - pizza - Updated October 2026

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