You guys are horrible. Management is horrible and so are the workers. We went today for a birthday party paid for at the big tables. Birthday girl got to do the bubble blaster ball machine. Her 5 friends went in with her and the employee woman with long braids said " only birthday girl" then changed her mind and said only three people and pulled two little kids out. Made those poor kids watch and then closed it and didn't give them a turn. If your going to say "birthday kid only" then keep it that way. Don't choose who can and can't go. Manager didn't do anything about it either. Your unprofessional and don't need to work with kids. We were going to plan a birthday here but that won't be happing now. Good job on who you hire Chuck E. Cheese co. read more

Chuck E. Cheese Salad Bar--Where Did the Toppings Go Chuck E. Cheese used to have a pretty solid salad bar, offering a variety of fresh toppings to customize your plate. Unfortunately, my recent visit was a letdown. The selection was sparse, and the vibrant mix of options I once enjoyed had dwindled to the bare essentials. While other locations might still offer more, this visit left me wondering--what happened to the once-generous spread? If you're stopping by mainly for the games and pizza, you'll have a good time. But if you're hoping for a satisfying salad, you might want to check first if your location still stocks a decent variety. read more

Chuck E. Cheese - Sad Salad from Chuck E Cheese - Pizza Near Me - Grand Prairie, Texas

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On March 16th my 4 yearly old grand daughter was hit by a older kid going up the wrong way on the side. There was no supervision. Also, adults were in the play area playing around. The bounce and slide area was shut down for awhile by manger. My grand daughter had a contusion to her face and lip where blood was gushing out and the didn't care. Im still waiting for the call from corporate or staff. One of the managers name is George. I guess I will contact an attorney about this​ read more

I don't know if I enjoyed myself more than the kids! It was like organized chaos. Kids running everywhere, parents laughing, and people for a brief moment not having to worry about things. We have the $7.99 game pass and it comes in handy! Like three kids and that pass goes a long way. They seriously really only wanted to use the bounce house and they bounced for three hours nonstop. The play was so packed we made friends and shared a table close to the bounce house. The young staff kudos to all of those young adults for working in that environment. Again they kept organized chaos together. The pizza is actually not that bad either. We got chicken and the salad bar as well and although not the best I would eat it again. I will say wear cool clothing as it got heated with all those people. Just a bunch of people! I wish the Chuck E Cheese in the custom would have come out! I think it would have been overdrive for the kids. $90 spent for two adults and three kids! Well worth it and family time is the best time. I would suggest going earlier in the morning because Saturday afternoon is havoc! I am giving a four not for the food but because my grandkids and foster cousin had a ball! read more

Chuck E. Cheese - Pepperoni - Pizza Near Me - Grand Prairie, Texas

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Thank you for turning a bad day into a happy day for my kids! Daffne, the person who assisted us upon arrival, is a sweetheart. read more

Chuck E. Cheese - Pizza Near Me - Grand Prairie, Texas

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Location was dirty. There were bugs that detracted my kids' enjoyment. My son felt disrespected by staff. Food wasn't up to par.

Fun place for the kids.... Food is what you would expect the service is ok it is for the kids. Kids love it...Can be overwhelming for adults because kids running around but it's for the kids...Plus Chuck E is cool read more

The salad was brown and when they replaced it with fresh salad it was still brown I had to ask for fresh salad that was when they replaced it and threw that brown s&)t away. Also the wings are so expensive for them just to be mini wings super super small. They pizza was over cooked wow Chuck E. Cheese has really gone down. I'll stick to the loyal PPP they aren't nearly as much as this place and their combo packs come with tokens Never never again will I come here read more

We have a great time at this Chuck-E-Cheese every time we go. It's a lot of fun and a blessing. They also have a new trampoline section. God bless you all! read more

Me and my family celebrated several birthdays together this location is as decent as the Arlington one. All the best.

Food was horrible and overpriced Employees were so rude like if you don't like your job then quit it's not my problem you work there, need more games, not as good as it used to be ! read more

Took the 2 grandkids and one of their cousins to the Grand Prairie location on Wednesday 6/26. We were promptly greeted by 2 young ladies when we entered. The lighter hair (blonde?) young woman assisted us. She was very pleasant and patient as we had a lot of questions. She kindly explained all of our package options so we could decide what was best. All of the associates we encountered were very friendly and assistive with our needs. It was very obvious that the business was very well managed. All areas were clean and well maintained. Yes, the prices did seem a little on the high side, but due to the great customer service I will definitely be making a return visit with my grandkids again. We all had a great time...thanks! read more

It's insane to me that they changed their game card prices! Now if you save your cards and reload $20 on them, you only get 30min of play time instead of the 45min you used to get. Not to mention if the kids eat during that time they loose time from the amount you pay! Now in order to get any deals you have to purchase a new card. I'm sick of places costing well over $200 just for the kids to have a good time! read more

While the gentleman at the door was friendly, I must say that I have been to cleaner and more customer service oriented Chuck E Cheese locations. We ordered pizza and the woman that brought the pizza to my table walked right up to the table, set the pizza down and took the number and walked away. I was setting right there at the table and she didn't t speak one word to me. I still rated 2 stars because Chuck E Cheese is fun for the kiddos! They have games appropriate for the 2-3 year olds all the way up to grade school. I still can't decide if the new system of paying for time is more economical then paying for tokens but it feels like it all evens out. read more

The pink lemonade came out carbonated and smelling like cheese? Waiting for food now, location is decently clean.

We went in a Saturday evening and the parking lot was super full. We were afraid it was going to be a mad house. Instead we were pleasantly surprised. The place was hosting about 5 parties at that time, but the staff was very attentive and friendly to my family and I. They were very helpful and nice when one of the machines charged my daughter, but wasn't working. They gave us a quick refund on points. The prize clerk was VERY patient as my kids picked out their prizes. She didn't rush them at all which was so sweet. Thank you for a great night out for this family! We will be back to this location! read more

Kind of boring you have to buy your ticket plays on a card but still not all machines distribute your prize tickets no workers are walking around to assist the place is very trashy and ghetto smdh the workers have been sweeping trash under the soda stand read more

Chuck E. Cheese - Pizza Near Me - Grand Prairie, Texas

We go to Chuck E. Cheese because of our grandchildren but this location is so damn filthy . This has been our place since it was built and I used to be a secret shopper for them. I thought a few trips ago that it was a bad day for them but it's every time now . Sweet lord their bathrooms are worse then a gas station bathroom and I never thought I would say this but it's worse then the bathrooms at Target on 360 They get 3 stars for games and the fact I can buy 90 min game cards for the kiddos . Pizza is not bad and is better then cicis read more

Family came in on a Monday evening. There was a party going on and it was slightly busy. One could either buy points or buy time. I chose points. Everything is one or two points and it's just the better option moving around with a toddler. Their hamburger pizza is bombbbbbb. We ordered a large half hamburger w/ pineapple and half pepperoni. Their pizza is so good (a bit pricey) but it's a treat all around. Chuck came out to entertain the children and they have this cool maze house in theirs. This place could keep the children entertained for a long time. read more

Chuck E. Cheese - Maze. So fun - Pizza Near Me - Grand Prairie, Texas

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Its been a longtime since I visited a place like this. My grandson had his 2 year old birthday here and I travel up to participate. There many kids running around here so I tried to stay put Lol. He had quite a few of his friends that attended and there was pizza and cake and ice cream for them to eat. It looked like they were in heaven, able to run around with their parents following. I'm sure he had a great time as I personally fed him almost a whole pizza. This is definitely and environment for small kids and their parents. read more

Always have fun at the G.P. Location. They stamp your hand as a family to ensure your leaving with your kids. Games are not too expensive and selection is good. Pizza is ok. Just wear your mask and social distance. read more

This is probably the best experience I've had during the covid pandemic! Jan. 26th @ 7:30pm, took my 2 kids and didn't feel like some infectious zombie. They were kind and professional. The place was so clean and they catered to everyone needs without having to be told or feeling like they had to. Every staff member was staying busy doing something- dusting, changing trash, helping customers. Food was fresh and hot and we got 2 tickets for free cotton candy and drink cup! The only disappointment was the tickets being loaded onto our cards instead of coming from the games, I always thought it was exciting to see how many tickets you can accumulate and then feed them into the counting machine. Over all great experience!!! read more

Got a salad when they first opened not expecting the price to world out of this place considering its for kids. But I had to watch the girl pick around a bunch of nasty old salad to make me a proper bowl. Why are y'all using salad from the day before. ? read more

Manager is racist but jaiden is awesome. I bought a salad bar and tried to use a different plate but the manager didn't let me and said it needs to be the white plate , she let everyone use a different plate except people my color read more

I don't even know where to begin, when I went inside it stunk like why don't you at least spray it with some ferbreeze or some like that, and then when I went to go find a table they were all dirty and sticky and had lots of trash, this is the worst part, I got my game card and started playing games and it was so unworthy, I did not get any tickets out of all the games I played, when my time was up I still did not have any tickets my pizza came to the table slow so I had a lot of time to play games that did not have any tickets, I did not enjoy it, and when I tried to get a refund the workers weren't even doing anything they were just talking to each other i did not know what to do but this place sucked i did not like the experience at all it was definitely not like my other experiences at this exact CEC read more

I just had my baby's 1 st bday party there and let me tell from start to finish they were very friendly and super polite. I dnt have anything. Bad to say I planned my party around 1:30 -3:30 and we were pretty much the only ones there besides like 3 more families . The staff was amazing and surely dnt regret planning it there. I had read the reviews before reserving and I dnt regret it . There games were sanitized often and so were the tables read more

Food is ok. Kids love this place. Will continue to take them. Birthday party is always a hit for the kids

STAY AWAY! This establishment smells AWFUL! It's very FILTHY! I had to sit at a dirty booth with my family. My children played at dirty machines too. The smell in this place slapped me in the face so bad that I felt like the one drink I had was absorbing the funk. So now I think I swallowed every piece of filth that consumes this lSpent 73 dollars and I want a refund for such an awful experience. Please clean up this location! Get staff that legitimately cleans! Update: someone from this company posted a link for me to use for further assistance but I was unable to use the link. read more

We just had a party for my youngest child. It was perfect and we all had a blast. We tried out the Mega star package.... So Worth It! The food was right on schedule, our party host kept us informed, my guests were happy and taken care of. Jordan was so helpful and even though it was very busy, staff kept a great attitude and we left on such a positive note. If you treat the staff with respect and kindness, they might just reward your kids with tickets. read more

DISGUSTING!!! Place is literally trash and the management is crap! Called to make sure we were allowed to bring food and the person I spoke to said yes. When we got there we were bring in the food and the lady at the door didn't say anything either so figured it was all good until some staff came up to us and said they didn't allow outside food. I didn't mind the whole not being able to bring food had they told us when we called and not wasted my time! Also, they could have made an exception since we ordered pizza and salad anyway and it was their fault for telling us we could. There were cups on the floor and staff just walked by didn't even bother picking it up. This placed should be closed down, I wouldn't touch a game at this place. read more

I am not one to take the time to leave terrible reviews for places but I'm writing this in the hopes that this location will get their act together! We were there on a Wednesday evening (ie a relatively slow time) 1. I order a salad but they forgot to give me a salad plate. I honestly didn't realize I was supposed to get one. I just take one of the paper plates they gave us and get my salad. A manager runs up to me asking 'didn't you get a salad plate' I reply with 'no, they didn't give me one' he literally takes the plate that I have with my salad on it out of my hand and hands me a salad plate. uhhhh, ok. Maybe it's a health code violation or something but I just thought it was super weird. 2. THE. NASTY. BATHROOMS. everyone has written about the bathrooms being nasty, it's a kids place so it's kinda expected. I went in there with my son and every toilet was covered with urine and/or feces so while I tried to clean one off for my kid he ended up peeing on himself. He is 4 and has been potty trained for a while. Train your employees to check the bathroom every 15 minutes. When you have young children in masses using your bathrooms it really should be standard procedure. I was sad for my son that he had an accident because he had to wait to sit on a cleanish toilet. 3. There was no one checking to make sure that the child they left with is the one they came with. At Chuck E. Cheese they stamp you and your children upon arrival. It was my understanding that someone is supposed to check that stamp when the child leaves to ensure they aren't leaving with a stranger. It's not that big a deal for me but I feel terrible for the single parent who might be trying to have a good time with 2 or more kids and loses one that could get swept up by a predator. again, I am not one to take time to leave terrible reviews but honestly the company needs to know about this terrible location. I am hopeful someone from their corporate office can talk to them about making some changes. read more

This chucky cheese did not impress me at all. I had to go to a game attendant 5 times in the short hour we spent playing here. The games were either malfunctioning or they were out of tickets. The photo booth was out of paper. It was relatively slow when we came so maybe the rush had just left but no one was trying to get the place back up to speed again. I have been to about 6 different chucky cheese's in the dfw area and this one is the worst so far. read more

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Avoid going here on the weekends at ALL COST.. the one that's good on the weekends is the one on fielder road

If you like lots of kids everywhere and not being able to talk to anyone because of all the noise, then this is your place. The pizza is decent and the games are cheap but besides that this place is way too crazy to enjoy. read more

Chuck E. Cheese - a woman ordering pizza - Pizza Near Me - Grand Prairie, Texas

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Only reason I give 2 stars is cause the kids have fun but place is trashy the increased the price on there salad bar by $2 and the ingredients got worse also restroom is gross! Also customer service is trash read more

We were dragged into the Grand Prairie CEC for the usual reason...a birthday party, every parents nightmare. To my surprise it was a fairly pleasant experience. The food was hot and fresh and arrived at our table quickly, the salad bar was full and the ingredient fresh as well. The dining areas and game rooms were clean though I noticed quite a few games were having issues dispensing tickets. The kids loves dancing with Chuck E. The restrooms were a little on the gross side though and my chief compliant was that there were older kids running around the restaurant and because they weren't paying attention one of them slammed into my 3 year old, splitting her lip and giving her a large bump on her head. I understand that this is place for kids to play but not for them to go tearing around full speed. read more

If you WANT to go to a shitty children's pizzeria you have two options in in the DFW area. This septic tank of disarray, or the Peter piper pizza off of W Jefferson Blvd.....that's right deep in the middle of the 'hood'. To be completely honest at least the atmosphere in the Peter pipers is far more lively, this place just reeks of high school students/graduates and decade long employees slowly dying on the inside at just how pathetic they are at there jobs and at life. This is most notably so with the game floor attendants and sometimes the so called hostess, I mean really just cause your miserable and don't want to do your job doesn't mean you have to make everyone else feel empty and void of ambition. This may sound weird but if you see a guy working the game floor named 'Marcus' ask him to sing the birthday song to all your children even though it's not there birthday, having to repeat this through out the day will ABSOLUTELY RUIN HIS ENTIRE DAY....just do it, it's worth it to make these people as miserable as they seem to want to make everyone else. read more

Haven't been here in awhile but I brought the little one for some fun, pizza was actually great not that cardboard stuff as before wings were awesome too. read more

Took my son here for his birthday. Totally agree with the previous review. I can't fault them for the clientele, they can't do anything about poorly raised children. However they should have attendants walking around making sure children aren't being bullied or mistreated. Saw some shoving on several occasions, no attendants to keep anyone in check. The staff were like ghosts. Hardly saw any while I was there. The place is messy, the bathrooms were disgusting, and I don't even want to think about how rarely the games get cleaned. It's a noisy headache, game selection is poor, prices aren't anything to write home about. The prizes are garbage. Even the ones requiring thousands of tickets. Probably not coming back. read more

The cashier was very kind and helpful as to better deals for what suited my family. It was my son's birthday party and I did not purchase a packed b day party from chuckecheese because he is really into Ninja Turtles. They allowed me to bring in the birthday cake and decorations for this theme. No outside drinks or food was allowed and I understand this rule. Though I wish there were a better way to pay for 25 guests drinks. I spent $40 alone on drinks. Kinda ridiculous. The kids had an awesome time. The employees were great everyone besides the manager for the night. Although, I did not see one employee monitoring the fun house computers to insure no one got hurt. And NOT ONE employee was out and about wiping things down to cut down on germs. My friend lost her keys she didn't notice until she brought her 4 children out to get in the car after closing time. She was NOT allowed back in. Not until she had to plead with the manager to please let them back in to look for the keys. We looked and looked and searched and searched the manager just stood with his arms crossed watching us frantically looking for the keys while we tried to keep the kids corralled away from the games so that everyone could do their job of cleaning up and get home. A person like this should NEVER be a manager of a children's game and fun place. Just saying. Very dissatisfied and will never be back to this location to spend my money. read more