Renovated Chuck E Cheese looks great. Kids loved the ninja course and trampoline. This is one of the only Chuck E Cheeses in the area with both. The bathrooms and dining areas were clean. Food service turnaround was good. General service was just OK. The ninja course / trampoline attendant was not very present or maintaining order, he was on his phone the entire time. Some games did not work and i did not see anyone attending to broken games. Food pricing is intentionally high and makes more sense to signup for the subscription to get the food discounts and game credits. It pays for itself in two visits. read more

I came to this Chuck E Cheese when my kids were younger (26 years ago)... Walked in and the process of having a hand stamp even on babies and small children with adults is good however not sanitary and if a kid has sensitive skin it could be problematic. It has been definitely revamped over the years. The rides and games are all one credit; all requiring a paid card lowest is $22 for 30 credits. The food is still as such 26 years ago and even costly. Now all was going well until there was a caliper of patrons (at a birthday party to be exact). This young lady cursed her 3 year old child out for crying and told her she was going ro beat her and going to smoke. She was making a scene. A member of the party said something to her about her language and she went off on a rampage cursing and saying she can talk to her child however and do whatever she wants. Disregarding others. The mood of having the near same caliper of folks continued. I ended my stay with the party I was attending with my small kids as it is not suitable for children and families as the young staff did not say anything to make the stay comfortable and respectful for all patrons. If you want respect and a decent environment for your young babies, reframe from here. read more

Chuck E. Cheese - Pizza Near Me - Glen Burnie, Maryland

Food was good the prices are a little high but kids had a great time at this location

Hmm, unsure of my final thoughts to be honest- overall, the experience was positive, but solely because I went to this location on a Mommy Date with my daughter- her happiness playing was 5 star experience- but she didn't notice any of the woes I did & I guess I should rate based on them.... some things are maybe less the location's fault & more woes with the Chuck E Cheese changes...but all in all....woes -the card swipe/ time structure was frustrating- we tried to pay for 30mins- the kiosk makes it really hard to get through 'add-on this, that, this, that' options- sell up sell up sell up - selecting the time limit seemed logical for pricing- except most of the machines kept malfunctioning, wasting a lot of time- many machines didn't work or said 'too soon' the location was relatively clean, but the ample malfunctioning machines was frustrating- when I went to talk to manager about losing our last 5minutes because the machine was malfunctioning- she blamed me for 'not doing things right' & was extremely rude about 'me wanting extra'- I tried to explain nicely, I told my daughter we had 5 mins (aka one more game) but the games kept malfunctioning- we tried 3 different ones- and we couldn't play anything- I was hoping we could just do one last game & they can even look into the malfunctioning ones (skee ball lanes with no balls- crab gun with a broken gun- photo booth that doesn't print the photos because no ink) we weren't planning on eating food there & I'm super glad we didn't because the salad bar looked disgusting- it also seemed like people waiting on food were standing in line complaining about the wait (even being there on a nearly empty Thurs night) it took awhile to 'cash out' tickets because staff were in the back, unavailable- when we finally cashed out we had 566 tickets- my daughter picked an item that was 500- then told me she wanted to pick something out for her little brother with her extras- except the staff girl walked away into the back- took a fair bit of calling 'excuse me' to try to get someone back out- when she came out, I explained she wanted to use the rest of her tickets and the girl said to my daughter, "you already got a big item"-it was horrible to have to argue for tickets our card clearly said we had- ..so overall, the frustration with the card structure- oh & the cheap toy rewards- is a Chuck E Cheese thing, but the malfunctioning equipment & the rude staff is a location problem- read more

My son has wanted to go to Chuck E Cheese's for the longest, but it hasnt seemed like a very good idea over the past couple years. Since he's about to turn six we decided to surprise him with a visit. Man, this kid was so excited when we pulled up! "THIS IS THE BEST DAY EVER!!", he screamed right next to unsuspecting right ear. I felt some sort of way about that, but. carrying on. Alot has changed since I've been to one of these places. 1. Cards instead of coins and tickets. (Definitely more convenient imo.) 2. No pit of balls (for the best..again, imo) 3......can't think of a 3, it seemed cleaner They still stamp everyone when you go in, and check when you leave. There're a couple machine you purchase you're play cards from to the left. I did notice after the fact that you'll get a discount if you order your food and purchase your cards at the same time. Tons of fun games for the kids, and a little dance floor that lights up. Everyone was polite..well, like teenage polite. No fillers and no smiles, but they're doing what they're supposed to be doing. I'm good with that. We ordered a large pizza, some wings and a couple drinks for like 50 bucks. It was ok. I mean, I don't think anyone has ever gone to Chuck E Cheeses for some great pizza and wings! It is, what it is. You do it for the kiddos. My son enjoyed every minute of the visit. Every last minute! It was such a great feeling to see him have this experience. read more

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My family of children loves this place every time we go they have a blast, by the time we get home and bath everyone goes to sleep read more

Chuck E. Cheese - Only one me having a ball watching my babies have fun - Pizza Near Me - Glen Burnie, Maryland

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the manger was rude and let other people in without sock for the trampoline and my kids had no sock and the other kids that had shoes on were in their jumping she told us to get out but not the other kids read more

Horrible experience ever! The worst party that ever happened, I regretted a lot. I'm just so ashamed how the party went. Booked an ultimate fun expecting that we would get the best kind of package as that package was top notch among others but very poor service. The "designated party host" didn't even lead the party, no briefing at all, food came very late and one by one. If I didn't followed up she wouldn't know, I asked her every now and then not even talking to the guests present. I literally asked for everything, from plates to cups, to the cakes, to the ticket blaster, to the foods, to the goodies, to desserts as to when coz really I'm so frustrated and that supposed to be her to explain to us what's next. The Chuck E. Cheese came out and was just not entertaining just stood up there and not mingling, kids (who are not part of my guests came to greeted them) and we are just set aside and not the main focus. I just really regretted getting them the place for my son's birthday, I should have known better. Food was still serve and passed the time and no more visitors. Please anyone who wouldn't like that to happen don't ever book to Ritchie Hi-way Glen Burnie branch,by the way the host party's name was Morgan! We are just super excited from 10 down to 1. At the end of our time, police officers came coz there were commotions on the other table, not part of my guests though. It's not good experience ever. Never ever. read more

Wasn't a great experience, I feel like I wasted my money for my son's party. Definitely did not receive what we paid for in the package. No one was there to greet or direct us, it took 20 minutes for party guest to receive game cards, never received goodie bags for the kids, or the specified pizza for my son who can't eat cheese; I spoke to 3 different people about this. Overall just a bad experience here but at least the kids had fun. Will not be returning here however. read more

Man...freakin Chuck E Cheese. Can't wait for my kids to grow out of this phase. Can't go more than 2 stars here. The A/C seemed to be running at about 80 degrees with a ton of people here...not cool...literally. Check out he pic of the outstanding service they give their patrons. Damn it it's CEC...it is what is. For the kids not for the parents. read more

Chuck E. Cheese - Awesome service! - Pizza Near Me - Glen Burnie, Maryland

That manager always come and check on her customer and when she has extra time she check on the kids and most time she plays games with them. I love the kind of interaction the manager name is Marie . This places is always clean , and if a game machine is not working . The guy will come and fives right away read more

Chuck E. Cheese - My kiddo had so much fun at this specific location. - Pizza Near Me - Glen Burnie, Maryland

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Food cold nasty . Salad bar more like salad nothing was not much there n the stuff that was was old n nasty looking . Service was trash to say the lest there where a faw nice people how ever . Pice not worth your money your better off going anywhere els . I spent over 130 dollars n most games did not work n they did not give me the points back for the games that didn't work even though I had not one but 4 people tell them everything I did n how it was not working . I'm disappointed as I use to go there every week with my family now I will not be returning ever again it is just nasty n disgusting . read more

I loathe this place. I have two daughters who are 4 and 5, and I've been here maybe 3 times since I've had them. I hate it. Seriously, hate it. The main crowd that occupies this place these days are incredibly obnoxious, rude, and pushy. I'm assuming because it's free to get it. The food is sub-par, and service is just 'ok'. You can pretty much tell everyone that works here hates their job. On top of that, it seems like every time I've been there, prices have gone up considerably, and there just seems like less to do. The games are very limited and most of them are a rip off, and the play area is so much tinier than it was when I was a kid. It's pretty much just your run-of-the-mill fast food restaurant play place. There are better places to take your kids to play. Trust me. As far as the parents go, the majority are as obnoxious as their little brats. It doesn't help that they serve beer now. read more

Chuck E. Cheese - Pizza Near Me - Glen Burnie, Maryland

I like spending times with my daughters here, but today it was a terrible experience, I was there try to order food for my kids, but the counter server's attitude is very bad and impatient, both of them, a male and female. I don't understand why they been hired. This sucks. read more

definitely a one star I took my three kids here and the price for a pizza 4 drinks and a play card for three kids it was 190$ CEC you need to get your act together no wonder you got bankrupt. Also the pizza is reused and out of place we went and they gave us out of order pizza and somthing green on my kids cheese pizza this is not the CEC that I know and love! :\ read more

This location sucks! It is very disorganized the employees on the front are mean! First when we were at the line i was standing there for awhile don't know which one is the line so when the caShier is open i went in and someone complaining saying that they are in the line. The cashier ask us who is on the line first and we just said we don't know which one is the line? I know im standing there for awhile! And 2nd some games don't even give a ticket and when i go in the front to ask the cashier gave me an attitude and told me there is a line and when i try to explain about the problem he just completely ignore me like I'm not there! I was embarrassed in front of other people. read more

I've had a lot of birthday parties for my kids here and they loved them. But last weekend we had one and I was very disappointed and it will be the last party I have here. With the stage being gone it's not so special and there wasn't even standing room between our party and the next. The whole thing was very rushed my son was told to do the ticket blaster literally 1 min after cutting cake. And we had to move from our table before the 2 hours was up. The girl who did our party was friendly and tried her best! But the guy up front didn't even stamp my kids arms or anything on the way in or check on the way out. I used to really enjoy taking my kids here but never again will I have a party here. Seems like corporate re did the way things are done and that's disappointing. read more

The slowest service I ever experienced. At the front counter there was four representatives behind it but only one person(she was actually very helpful) actually assisting customers. My party and I decided to try to use the machines to purchase the game cards, but even they weren't working properly. read more

This location dirty dirty dirty and just not up to standards I remember Chuck E. Cheese being. This store is limited on games for the amount of Space inside this location. Only one person working the register and it was 6 people waiting in line. Maybe my standards are just entirely too high but this location is one of the worst spots I have been at. I am glad the kids are atleast enjoying themselves but that is about it and chucky mad creepy for real lol.. read more

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Welcome to Yucky Sneezes -- where your kids can get rotavirus while being entertained at by a mute seven foot rat and a band of animatronic killer robot monsters! Actually, it's not all that bad -- the kids love it, which I guess is the point. This location is pretty good overall, and as these places go is kept relatively clean. The pizza isn't bad either, and the prices are actually very reasonable -- if you hit the internets up you can get coupons that get you a whole boatload of tokens, a pizza, and four sodas for about $30. The funniest part is when the poor sucker in the Chuck suit is paraded about by his handlers, throwing tickets into the air. It's kind of like the funeral of Ayatollah Khomeini where they tore him into little bits, only with disco music. read more

This place is alright. I wish the parking lot was actually next to the building instead of having to cross a street to get to it. That's hard to do with an infant and toddler. I like that admission is free, actually I love free admission. The kids can go crazy for about $5 bucks worth of coins and they're happy to please, as long as they get enough tickets for a lollipop. There is a small selection of food. Pizza, breadsticks, salad, and some other generic appetizers. I personally really like the bread sticks, they serve them with marinara and ranch dressing. DS likes them too. You can also use the salad bar, if you like salad. So for under $10 bucks we can play for hours, eat a snack and run around like crazy. I always bring the kids and myself a drink because theirs are overpriced, imo. Overall a very good day! Staff is ok. I can tell the lady that does the hand stamps really likes kids, which is nice to see and not some teenager who hates his/her job. Nobody has ever been rude or disrespectful. VERY IMPORTANT: If you have younger than school age kids, go before 12 on a weekday, like get there at 9:30-10 and leave before 12-1. Daycares love taking their kids here because it's free and you can take in your own snacks. It gets very crowded on weekdays after 12 and it's crowded all the time on the weekends read more

Great place for kids of all ages. I taught my daughter to walk here. Bring hand wipes and wash hands immediately after leaving. (Germs) read more

We headed to Chuck E Cheese's for my nephew's birthday party. There were lots of great food, fun and games for my entire family. The family had a great time catching up with old friends too. Had our hand stamped with invisible ink to make sure we don't take home someone else's kids :) We had a wonderful Sunday... read more

As always the food is good. The place us good for kids especially earlier in the day and less crowded. But the staff in red shirts customer service is better that shift mgr in Purple shirt who brought me my food and neglected to take our old empty pizza dish, I had to ask her. Shame Shame. And you can only see Chuck E. Cheese if you have a reservation party.. How $ hungry are you.. You can play games but not with Chuck E.. read more

Chuck E. Cheese - New Buffalo Cheesy Breassticks - Pizza Near Me - Glen Burnie, Maryland

I am very disappointed that I spent so much money for my grand daughters birthday and Chuck E Cheese didn't even care to stop and interact with a single child. The 2nd performance he didn't even come out to greet the kids waiting for him. When he did come out, he did a 2 minute lap around and went back to work. The plus is I have free WiFi so I can leave this review while I sit here with a very upset child. read more

Took my little guys tonight and we were impressed with the changes they made after COVID. My kids had a blast we played for three and a half hours. Staff was great. We will be back. On Wednesday's they have a special we are going to try. It was so nice to get the kids out for a few hours and feel semi normal. Thank you Chuck E Cheese for a great night read more

Very disappointed. This was our preferred location for many years due to the fact that it had an awesome playground. However, the renovations they have done are horrible. They removed the playground and animatronic show. Chucky no longer does the Chucky dance and ticket splash. They installed T.V.s and most of the games are gone or broken. All employees were hiding in the kitchen whenever we needed anything. Not revisiting. read more

all the workers are rude! I ordered my son a milk and something in me made me check the expiration date and thank god I did or my son would have been drinking expired milk... I took it to the register to let them know and nothing no apologies, so "oh let me take that off your bill" NOTHING then when the guy ( Derrick) handed me the new milk he had the audacity to rudely say "that doesn't expire till may" ... RUDE RUDE RUDE I've never been somewhere where the cashier doesn't tell me what all i've ordered and tells me my total but i guess today we were playing mind games the cashier ( Raymond...pretty sure he was a manager since he was paying more attention to his walkie talkie than my order) RUDE!!! read more

Corporate should come in and take a look at this place. Dirty! Most of the machines were broken but no signs saying so before you stuck tokens in. Decided not to eat there as we walked in and saw how dirty everything was. Staff was rude and indifferent. Play area is a couple tubes and a slide. Will only go back if I'm bored and running out of gas (it's close). Next adventure to CEC will be to the Annapolis location to give them a shot. read more

My kids have fun every time. But I can't stand this place. They always have wayyy too many people in the building which makes me believe the Fire Marshall has never stepped foot in there on a busy day. If you have a birthday party there where you pay close to 300, it's not worth it. They have close to 4 parties at the same time, they all fight over Chuck, you have kids trying to steal your children's tickets from their pinata, & I've even had ppl steal a present from my son, but I replaced it because I noticed it before I got home. I always lose my kids, because there are too many people. I could be right behind them & then a massive group walks through and there gone. I just have major anxiety here. My kids always want to go there, but it's just not worth it. read more

Omg does anyone work here? We were there for a few hours and the same tables that sat with trash and old food was still there when we left, trash all over the floor, the few workers that were there look miserable and like they hate their job, the poor pregnant worker was the one I saw doing the most work poor thing look exhausted, wasn't that crowded when we got there around 4 ish on a Tuesday , by the time we left it was a little bit more people but nothing outrageous, food came out fast, nothing special about chuck e cheese pizza other than pricey. Salad bar wasn't touched the entire time we were there not even sure how long that food was sitting there.. Um no thank you to the salad bar buffet. This place has definitely gone down hill over the years! read more

So I have a disabled child abd she loves chucjy chese and we always go to the Annapolis location abd its awsome. We happen to be in glenn burnie so we desided to go there big mistake . first off they wete out of everything. To go boxes for example. We had 2 slicws of oizza and a few wings and all the had was a large pizza box. We orders a brownie that never came and when i asked the cashier about it she said oh im bot sure what happened. Seemwd like she had no clue what to do. Ny daughter loves the rides that take your picture and only 1 was in working order and had no oaoer in it for pictures and again the same girl had no clue how to get paper o she just said she will let manager know . never did i guess . it was so dirty. Our table had gum stick to it. I have never given a review however the custoner servuce in this place was terrible. Every employee I cane in co tact with had no clue how or what to do about anything. The oizza however was tasty but i spent 65 dollars and had to leave the keft over because they only had larhe pizza boxes and wouldn't give me one. Never did get ny brownie i oaid for. I wont bw returni g. We will stick woth Annapolis read more

Went this place several times in last three years, everything are same but different employees. This visit I noticed that it got worst than previous visits. The floor below the soda fountains was very sticky. The fountains need some repairs, the soda came out the spout but the water came out via the boxes above the spouts. It was several boxes that were leaking, wetting your hand when you fill your cup with soda. It was not cool! Also I noticed seven tables were not cleaned up, there were only three families here at 4 pm Thursday. I see five employees and no one cleaned tables. Two were standing at the front, one were coloring the paper and other was watching her coloring. Do you need two at the front? Also salad bar looked horrible, all ice cubes were in the containers, melting, leaving water standing on the cottage cheese, dressings and others. It was gross sights. We noticed that the pizza bread is now thin, we like it very much. Also I noticed that bathroom cleaner was left unattended in the restroom counter, kids can reach it. This place needs the manager!! read more

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I love all chuck e cheeses but this one actually annoyed me cause most of the games were not working and I'm a big kid with my kids and that made the birthday party I was there not so fun and when you ask the workers to fix the ticket part they acting like you so bothering them while they conversation with their coworkers read more

Brought my son during the day so it would be less packed. This place is dirty, the fountain drinks didn't work and were filthy. I got sweet tea and it was unsweetened. This whole place is just disgusting. Maybe instead of the employees hiding in the back they should clean!!! read more

On Sunday January 11th, we hosted my son's 3rd birthday at Chuck E. Cheese in Glen Burnie. The best surprise of the day was working with a woman by the name of Marie. She was wonderful with my son, he took to her instantly and she was gracious in taking care of our group's needs. I'm not the 'overly fun mom' who likes subjecting herself to 100 screaming children running rampant and she made sure to keep me up to speed on the events of the party and helped to corral our group so no one missed an event. I appreciated her patience and her excellent communication skills as well as her willingness to follow my son around and help him on and off rides while I was tending to party guests. Overall it was a wonderful experience. read more

I was there evening of January 28, 2018, the two ladies that worked that evening (cashier & one who delivered out pizza) was nothing but amazing, outstanding customer service. Felt they deserved to be noticed of amazing job they are doing, made our evening great. read more

chuck e cheese man, this place was nicce. Me and my cousin were going at it in a basketball and racing game, he beat me in skeeball but basket and racing was my thing(stick shift all day). But my we had a good experience and alot of tickets. So we got to the front and all we wanted was a box of nerds. Man the girl at the counter delivered, she got us a whole bag. It was beautiful it made the ending great, she was awesome whole place was awesome. Get the cake too nicce(pizza was okay) read more

Had my daughters 3rd Birthday here, management is terrible. Summer was the manager I dealt with, her attitude sucked. There was hair cooked into my pizza, and after someone brlught it up ... it was quickly ignored. Towards the end my hostess told me one thing, and afterwards charged me for what she had previously told me I wouldn't be charged for. I brought it to Summers attention, she said I was lying and the hostess said she never said that. Afterwards, while my party guest were leaving she decided to call them names, and talk bad about everyone while leaving. Worst experience of my life, I will NEVER set foot in this place again. ( rating one star because I have to not because I want to ) read more

Just came home from Chuckie Cheese in Glen Burnie. Horrible! Worst ever! The staff was unfriendly and definelty not kid friendly. Took them 1 hr and 5 min to deliver an order of chicken nuggets and french fries. Both were raw and still frozen when I recieved them. I am not the only person that had this problem. After fighting the manager for a refund I decided to eat a salad. Even worse mistake! Everything was slimy and brown. Children were sticking their hands directly in the food and staff was watching and not acting. And to top it all off there was no Chuck appearance at all! My advice is to take your kids to a cleaner, more friendly atmosphere that appreciates its customers and all the money they spend in this terrible economy. read more