I would not recommend this office for my children or anyone else's children…read more For being a children's office, the staff has a very rude and impatient demeanor. The dentist is very nice, but our experiences with the dental hygienist and Receptionist have been subpar. We have given them a couple chances, But after our last visit, will be taking our children somewhere else.

This office has seen considerable growth in the past few years after Dr. Jody purchased the…read morebusiness from Dr. Depoen. The front office stall is not customer friendly at all. If you call and say that you're running one minute behind they tell you to reschedule. They make you fill out patient information on their computers that are old and do not work properly. There's never any new information that the request; just the same questions. The front office staff is reflective of this inefficiency. The hygienist are the bright stars of this Dentist office. The are concerned and look out for the best for your children. We will no longer go to this office. We appreciate all that Dr Jody and the hygienist have done for our children.

So my children were patients at Kalamazoo Family Dentistry. In 2019, I suffered a nervous…read morebreakdown and had to be hospitalized for Complex PTSD, clinical depression and acute alcoholism. I was a police officer, sergeant and SWAT operator for 20 years and the job took its toll on me and on my family. During this time, my youngest son was treated at KPD and there was a small co pay of approximately $100 owed. The bill unintentionally was overlooked, while I recovered, had to medically retire from my career that defined who I was and my family was recovering and learning how to function post job, post alcoholism, post untreated mental illness. Approximately 6-8 months later, we were notified that we had been expelled from the practice for non payment. I immediately called them and tried to make it right, but to no avail. The office manager blatantly told me that I could pay the balance, but my children would NEVER be allowed back as patients. Since then, we have searched and searched for a child dentist. The. COVID 19 happens. My children continue to go untreated, dentally, because we were kicked out of our place and we couldn't find another place during the pandemic. February 2022. I finally get my dentist to see my daughter, because she is complaining of tooth pain and she's crying. My dentist referred my daughter back to Kalamazoo Pediatric Dentists. So I call the office and I tell the manager that my daughter is in a lot of pain and that she has an abscess tooth that needs to be fixed. I told her that my dentist had prescribed her a antibiotic, but that she desperately needed to be treated. I told her that my daughter is comfortable with Dr. Van and that she wants to come back. She told me straight up, without pause or hesitation, you are expelled from our practice. No concern about my daughters health, no regard for our being upstanding patients and paying all other bills on time. Just the attitude that we don't need your business because we have an overflow of patients so screw your problems. Oh and screw your daughter too! My daughter is 8 years old. That office manager and those dentist is should be ashamed of themselves.

Great front desk communication and cleanliness! Love the play area, rewards , and aspects for kids…read more We moved from another dentist to this one to help with my daughter not doing great in the chair. Hygienists are always welcoming and try to make us at home the first time. However, This time around was different as the appointment went on to finding out my daughter had a cavity , the whole mood of the appointment changed . The dentist was very short, he didn't get any tips for helping for future cavities - with the type of teeth she has it's likely to happen again . He made me feel as a bad parent this way and the hygienist pretty much followed suit with the same . Hopefully next time around will be different but as of now looking for another kid friendly dentist as this was a huge turnoff .

I was a little hesitant to schedule a Dentist appointment during COVID-19 because I have heard a…read morelot of people complaining their dentist isn't performing the full cleanings and the appointment was rushed. HOWEVER, Dr. Cohrs office is still doing the full service and taking their time and giving us excellent un-rushed service. Dr. Cohrs and his staff are the best. I can't recommend them enough!

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

Dental Dreams was not an impressive experience. They were super disorganized. They didn't have my…read moreappointment in the system even though they wrote the appointment on a card for me during my last visit. They had 8 staff working the front desk... pleasant and talkative and ineffective. They brought me back and after 20 mins they had me switch chairs / rooms because they put me in a room for a different dentist and I waited more. The techs didn't seem to know much ie they kept checking if I needed X-rays. They never even cleaned my teeth!! They "polished" the front ones and the dentist used a "sonic scaler" on a few which really hurt. The room was pretty messy and dirty. The dentist, Ms B, herself was nice and explained things. I picked this place because they took my insurance.

This place is a delight. The dentist is new, so past reviews may not apply. The office staff was…read morekind and efficient, and the dentist was very skilled and compassionate. Driving by, I thought this was a pediatric dentist, and I learned that grown-ups can go there, too. There's a huge play space for kids -- maybe anxious adults can use it, too? For me, there was no waiting. They called me in a few minutes before my appointment time!

I've been to a lot of dentists. I have a lot of teeth, ya know. Many dentists are decent enough at…read moretheir job. Some are pretty bad and give the others a bad name. The dentists and honestly everyone else who works here is courteous, professional, and excellent at communication every step of the way. I had two procedures done here, and let me tell you, it was a pleasure. Dental work is typically merely tolerable, but I felt comfortable and relaxed the whole time thanks to the skilled work and personable touch of everyone on staff here. If you're looking for a dentist, I wouldn't hesitate to recommend Drake Dental as the place to go. Get your appointment today!

Great experience overall and would recommend this place to friends and family! I have been for the…read morepast 2 years and the experience the team has is like none other. The hygienists are amazing and the doctors are extremely knowledgeable about everything in the field.

Want to take a moment to express our gratitude for the exceptional care both Geo and I have…read morereceived at Lindenwoods Dental. From the moment we walk in we're greeted with kindness and professionalism. Dr Carrie and team/staff always pay attention to our needs and comfort -- and it's the warmth and respect shown by EVERY member of the TEAM. This is in addition to the excellent dental work. Their combination of dentistry makes each visit such a positive experience. It's rare to find a team that combines expertise with genuine compassion, and we feel fortunate to be under Lindenwoods Dental care. We appreciate the efforts EVERYONE in the office put into creating such a welcoming environment. THANK YOU ALL AT LINDENWOODS DENTAL!!!

Such a awesome group of caring people took great care of me. Always nice. Calm environment and pain…read morefree

Love, love, love this office. Great pricing, amazing bedside manner and very friendly staff. My…read morecrown was done to perfection and I just received my first cleaning. Happy to have a dentist to establish a long dental history with and looking forward to finally having the smile I've always wanted.

love the staff but when Scott Stromstra sold the practice, the prices went up. I don't need a free…read moretoothbrush, televisions that are often not on in the exam room, and a dentist who can't sit down. I don't need to pay more for this. Sorry.

They removed a molar for me in 2022 after I called with a terrible toothache. Had me in within 48…read morehours. Took less time, & I experienced less pain than expected. They DO accept Medicaid in SOME situations, depending on some complicated factors. Call the office for more info. At the time I got my molar removed I was on Medicaid (called Michigan Healthy Families here), and it was accepted.

They only get 2 stars because the hygienist was very nice and professional. I had a first…read moreconsultation appointment. I they said they would call back for the follow up appointment. They didn't. I called them and they again said they would call back. It's been 4 months... and they told my insurance the new customer consultation was a teeth cleaning (which they didn't do) so now I have to pay out of pocket when I go somewhere else.

They have corrected the situation with my insurance, and can help me now. I am grateful because I…read morelike the dentist.

My daughter had a infection and they wanted to fill her teeth never said anything about an…read moreinfection or spoke with me about her care! This was unbelievable that they see she had an infection and needed medication , I gave one star but wish I didn't ! Oh I found out she had infection I took to another dentist