I came into the practice with low expectations due to my previous experience with other dentists…read more However Dr Todd and his staff were excellent from the moment I walked through the door. I now have been a patient over 8 months and still experience the same professionalism and attention to detail. He listens and is very thorough. I highly recommend this practice.

Great staff, great doctors. Everyone is always very friendly and welcoming. We love this office!read more

We have been coming here for years, back when Dr. DeYoung was still there. My boys love that the…read moreoffice has a different theme every time they come in and they decorate and dress up the bears. They think it is so cool that they have a kid sized door, a play hour, kid toys, etc. The office is always clean and welcoming. The office definitely caters to kids on every level. The staff is always awesome - the hygienist are so good with the kids and engage them while working quickly but thoroughly. They help make it relaxing and fun. Dr. Kim is so nice and always talks to the kids and asks them questions to make them comfortable and engage them, as well. They do allow for parents to come back and sit near their kids if they need to, this has helped my boys a lot! I have always felt comfortable and confident in the care they receive here and do not feel pressured to do anything that is above or beyond what they need. They always have a full prize bucket for the kids to take from when they leave, too - always a hit! I would recommend this practice to anyone looking for a dentist for their children - such a great place to get them familiar and comfortable at the dentist.

Dr. Kim is the new dentist that replaced Dr. DeYoung. I have to be honest, I was getting ready to…read morefind a new dentist as Dr. DeYoing was not a good fit for my daughters HOWEVER i am so happy that we waited for the new dentist. I am beyond thrilled with Dr. Kim. He is truly so caring of his patients. He talks my daughters through what he is doing and constantly is checking in with them, " You doing ok? * the whole time he is working on them. SO KIND. . He is so proactive with his conversations and approach to dentistry which is very comforting to my husband and I. We had a dental emergency a couple of weeks ago on a Saturday. I called the emergency number and within 5 minutes Dr. Kim returned my call. He is patient, kind. caring AND thoughtful. I highly recommend his office to all parents!

My daughter has been seeing Dr. Danae for about 6 years. The office is super clean. The staff are…read morereally kind. They try hard to make my daughter feel safe and supported. Their technology is top of the line and is centered around comfort and ease of the experience. It's a large group so not necessarily a "hometown feel." But the staff do a great job taking care of everyone and making it as much of a personalized experience as possible.

Naomi should not be employed at this office. Her poor communication skills, providing wrong…read moreinformation repeatedly, and blaming the client instead of herself is extremely poor to their business. Demanding payment up front and behind the back of the client billing insurance for payment is fraud. No accountability from the admin staff. Only silver lining was my son was taken care of but screwed over us as clients in the end with no accountability.

quality of care was okay. the fact there's a dog in the office seems nice, but not cleanly... the…read morechairs are all wobbly and felt unsafe... staff does not communicate together well at all! they rescheduled me 3 times, within a 2 month span. DO NOT RECOMMEND THEM IF YOURE VISIBLY QUEER AT ALL , TO ANY DEGREE! staff gives weird looks and gave high schooler energy as soon as you turned away. the doctor guy also has an ego, i flinched in pain once and he said "you shouldnt be doing that, you need to raise your hand if youre in pain" ... my body involuntarily shook in a moment of pure pain, because he was drilling and i could feel everything.... it's common for people with EDS to need more anesthesia than "normal" and he made me feel like i was lying about my pain!!!

We were originally very happy with this office in Grand Rapids, my child has had more than one…read moreappointment at this location for treatment, and when calling to schedule an appointment, they've apparently dropped my child as a patient due to him no longer her being 8 years old. We were told at previous appointments that he was now an established patient at this office, and that we could come back to this office for further care, but that's apparently not the case anymore; leaving my child with no dentist or care. This office knew my child would need braces in the very near future, and that was why we went with this location, and now they're leaving him out with no care; even after becoming an established patient.

Want to take a moment to express our gratitude for the exceptional care both Geo and I have…read morereceived at Lindenwoods Dental. From the moment we walk in we're greeted with kindness and professionalism. Dr Carrie and team/staff always pay attention to our needs and comfort -- and it's the warmth and respect shown by EVERY member of the TEAM. This is in addition to the excellent dental work. Their combination of dentistry makes each visit such a positive experience. It's rare to find a team that combines expertise with genuine compassion, and we feel fortunate to be under Lindenwoods Dental care. We appreciate the efforts EVERYONE in the office put into creating such a welcoming environment. THANK YOU ALL AT LINDENWOODS DENTAL!!!

Such a awesome group of caring people took great care of me. Always nice. Calm environment and pain…read morefree

So my children were patients at Kalamazoo Family Dentistry. In 2019, I suffered a nervous…read morebreakdown and had to be hospitalized for Complex PTSD, clinical depression and acute alcoholism. I was a police officer, sergeant and SWAT operator for 20 years and the job took its toll on me and on my family. During this time, my youngest son was treated at KPD and there was a small co pay of approximately $100 owed. The bill unintentionally was overlooked, while I recovered, had to medically retire from my career that defined who I was and my family was recovering and learning how to function post job, post alcoholism, post untreated mental illness. Approximately 6-8 months later, we were notified that we had been expelled from the practice for non payment. I immediately called them and tried to make it right, but to no avail. The office manager blatantly told me that I could pay the balance, but my children would NEVER be allowed back as patients. Since then, we have searched and searched for a child dentist. The. COVID 19 happens. My children continue to go untreated, dentally, because we were kicked out of our place and we couldn't find another place during the pandemic. February 2022. I finally get my dentist to see my daughter, because she is complaining of tooth pain and she's crying. My dentist referred my daughter back to Kalamazoo Pediatric Dentists. So I call the office and I tell the manager that my daughter is in a lot of pain and that she has an abscess tooth that needs to be fixed. I told her that my dentist had prescribed her a antibiotic, but that she desperately needed to be treated. I told her that my daughter is comfortable with Dr. Van and that she wants to come back. She told me straight up, without pause or hesitation, you are expelled from our practice. No concern about my daughters health, no regard for our being upstanding patients and paying all other bills on time. Just the attitude that we don't need your business because we have an overflow of patients so screw your problems. Oh and screw your daughter too! My daughter is 8 years old. That office manager and those dentist is should be ashamed of themselves.

Great front desk communication and cleanliness! Love the play area, rewards , and aspects for kids…read more We moved from another dentist to this one to help with my daughter not doing great in the chair. Hygienists are always welcoming and try to make us at home the first time. However, This time around was different as the appointment went on to finding out my daughter had a cavity , the whole mood of the appointment changed . The dentist was very short, he didn't get any tips for helping for future cavities - with the type of teeth she has it's likely to happen again . He made me feel as a bad parent this way and the hygienist pretty much followed suit with the same . Hopefully next time around will be different but as of now looking for another kid friendly dentist as this was a huge turnoff .

I would not recommend this office for my children or anyone else's children…read more For being a children's office, the staff has a very rude and impatient demeanor. The dentist is very nice, but our experiences with the dental hygienist and Receptionist have been subpar. We have given them a couple chances, But after our last visit, will be taking our children somewhere else.

This office has seen considerable growth in the past few years after Dr. Jody purchased the…read morebusiness from Dr. Depoen. The front office stall is not customer friendly at all. If you call and say that you're running one minute behind they tell you to reschedule. They make you fill out patient information on their computers that are old and do not work properly. There's never any new information that the request; just the same questions. The front office staff is reflective of this inefficiency. The hygienist are the bright stars of this Dentist office. The are concerned and look out for the best for your children. We will no longer go to this office. We appreciate all that Dr Jody and the hygienist have done for our children.

Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.