This establishment needs to learn a lesson on customer service. My first appointment, I came in looking to resolve an issue with pain I was experiencing every time I bit down on something hard - likely due to a filing and cracked tooth. They had me come in to see a hygienist. She didn't do much to figure out a solution to my problem, but she did feel I needed a cleaning. The dentist was quite a social butterfly and came over for a couple of minutes. He took a quick peek at my mouth, but didn't perform an extensive check-up even though I had complained about pain when biting down and I had a cracked tooth. They wrote down the teeth that I was having pain on, but one of those teeth was not even a problem. I allowed them to do the cleaning that day, but, apparently, they needed me to come in a second time to finish it. On my second visit, I saw a different hygienist. I explained to her what I had explained to the other and to the dentist, which was my main concern about the pain. After looking at my teeth and starting the 2nd cleaning process, she explained that I needed a bite guard because she felt that I was clenching or grinding my teeth. I disagreed because I did not do either. I explained that the pain was likely due to the fact that the tooth was cracked, which I had discovered from a dentist visit from a different office about 3 years ago and the x-rays they had taken also showed it. She acknowledged that the tooth was in fact cracked, but she did not back down about me needing the bite guard and kept trying to argue with me. When I tried to say something back, she told me to stop moving my mouth because she couldn't clean it. I finally got so upset that I told her to just finish my cleaning because the conversation was over. At the end, we both apologized for getting upset. Surprisingly, she actually wrote down the correct tooth that was ailing me. She felt that a crown/cap would resolve the cracked tooth issue, so I scheduled another appointment. The only available time was 3 months down the road. During that time, I had to continue suffering with the severe pain. The day before, my visit to get my teeth molded for the crown/cap I called them to confirm that they were also going to do a root canal. They explained that they don't do root canals. I was shocked and concerned because the likelihood of an infection was high and the issue with the pain would not be addressed, which was the MAIN REASON I had come to them and I was doing this procedure. They asked me to come in anyways just so the dentist could look at my mouth. NOW, he decided to really look at it. I came in and he sat down and checked it extensively; however, he concluded that I merely needed a bite guard. I was very upset and let him know I would not be getting a bite guard, but rather, I would be getting a second opinion from a different dentist. That weekend I received a letter in the mail that they could no longer provide me service. I immediately called another dentist office and made an appointment. They tried to get my records, but because Mr. Corradini's office still only uses hard copy x-rays, rather than digital, they could not get me my records in time for my next visit. They said I would need to pick them up in person. Again, I had to try to take time off of work to do this. I was finally able to arrange a time to pick-up my records the day before my appointment with my new dentist. I spoke to their receptionist in the afternoon and she said they were ready. They were supposed to be ready that morning, but were not. I told her I would be leaving work early and driving from my workplace, which was an hour away to pick them up. I confirmed their operating hours. She said they closed at 5 PM. I assured her I would be there before 5 PM. I drove like a madman to get to their office and arrived at 4:50 PM, but there was nobody there. The office was closed and no vehicles in site. I was livid! When I spoke to their manager about what happened, she apologized, but in her voice I could tell she could care less and just wanted to get me off the phone. I was always kind and VERY patient with them, but they have only taken advantage of my kindness. I am writing this in hopes that others will read it and avoid the same heartache. Unless they change, they don't deserve your business. read more