I recently met with an entire team of people from Orthopedic Associates of Muskegon. They were all…read moretop-notch. My EMG was performed by Dr. John Hawkins. He did a wonderful job both in the way he communicated and the way he performed the testing. Although this is a generally an unpleasant test, he made it much less so. Dr. Justin Jabara explained his findings and my MRI result in a very clear and concise manner while answering all of my questions and interruptions. As I moved along the chain I met with Dr. Christine Bowman. She made everything I was considering come together as a plan that I could digest with comforting knowledge for pre-operative, operative, and post-operative care and recovery. I am very happy to be working with such a great team of caring individuals. From the intake process through consultation, testing, surgery, office care and discharge; OAM is the best.

I had one of the most negative experiences I've encountered at a medical practice. As someone who…read moreworks in a private counseling and psychiatry office, I am very familiar with standards of patient care--and I can confidently say that the way I was treated here fell far below those standards. I sought care for a hand injury that had been managed conservatively for several weeks under the guidance of providers at my workplace. When my symptoms failed to improve and began worsening, I was advised to seek further evaluation at this facility. Upon arrival, I clearly explained my situation, including the treatments I had already been consistently following (ice, heat, ibuprofen, and a brace for nerve-related pain), as well as my anxiety due to past medical trauma. Unfortunately, the provider largely disregarded this information. I was advised to continue the same course of treatment I had already been following for four weeks, despite my repeated explanation that my condition was worsening. My concerns were not meaningfully addressed, and no alternative plan was discussed until much later. When the nurse brought in a brace, I explained it was the same type I had already been using without relief. The nurse acknowledged this and relayed it to the provider. Only then--after it was clear I was upset--did the provider attempt to revisit my care plan. Additionally, I was deeply uncomfortable with the lack of privacy and professionalism prior to even being seen. I overheard conversations about my case at the nurses' station, just outside my exam room, in a manner that felt dismissive and inappropriate. This contributed to an already distressing experience, especially given that I had communicated my anxiety and past trauma. At no point did I feel genuinely heard or supported until I became visibly upset. Compassion, attentiveness, and respect should not be reactive--they should be the baseline of patient care. As someone who works in healthcare myself, particularly in the mental health field, I find this experience both disappointing and concerning. Patients deserve to be treated with dignity, empathy, and careful attention to their concerns--especially when they are in pain and seeking help.

This is the best rehab therapy center ever! The staff is so friendly and helpful. Dr Rahimi is so…read morekind and caring. Listens to what you have to say. He gives you options for treatments. Very detailed. The therapist were awesome!! Chad and Abbi are the best! They really know there profession and are so wonderful to talk with. I would highly recommend this therapy rehab center!!!!

I've been a patient here since 2015. This is an excellent pain practice because of its full…read morephysical therapy department, heated pool and Dr. Rahimi, it's founder. Unlike many other pain clinics in West Michigan, this one offers compassionate and enlightened medical care. This isn't your typical assembly-line pain practice as most others clearly are. The majority of local pain doctors are merely anesthesiologists by training, while Rahimi is a physiatrist. Based on my experiences here, I strongly recommend West Michigan Rehab and Pain for those struggling with acute and/or chronic pain conditions.

I have been a patient with this office multiple times over several years. They are professional,…read morefriendly, knowledgeable, and provide top notch physical therapy services. They will continue to be my go to provider.

I can't say enough about Kentwood Physical Therapy. Doug and the team worked with me following my…read morehip surgery earlier this year. This was my second experience with physical therapy. I learned, from my first experience, that you'll make the most progress if you trust the PT's instructions and do the work of recovery. Doug is extremely knowledgeable and expertly guided me through the ebb-and-flow of recovery. He taught me to listen to my symptoms and to know the right exercises for the right situation. You won't find a better Physical Therapist in Grand Rapids.

I have had bad experiences with PT before. This was the best facility I have been to, staff is…read moregreat! Highly recommend Tom, he's amazing!

This was my first time needing PT and I found a gem with this place. Terri is the best. She always…read moremade it a joy to come back. Her positive attitude kept me going when I was tired. I graduated a week or two ago and she gave me a list of exercises to continue doing to keep myself fit. I couldn't recommend this place enough!