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Kentwood, MI

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West Michigan Endodontists

West Michigan Endodontists

4.4(7 reviews)
3.3 mi

Dr. Aric Smith is awesome! He explains everything going on and he is very considerate of patient…read morecomfort and patient care. Results are nothing short of excellence. The assistants are great and the staff is as well!

I don't know where to begin, but know that this review will NEVER begin to cover how I feel about…read morethis office and specifically Dr. Tyler Guinn. I had an amazing initial experience with him to then be treated completely horribly and inhumanely by him in a number of ways. He left teeth 26 and 13 unfinished, causing me agony and suffering, and was completely negligent of my treatment as his patient. I am going to LOSE the teeth he started treating because he left them unfinished and no one would help me since they kept telling me to go back to him and he wouldn't help me even though it was HIS problem to treat. He treated me like I was the lowest human being on earth, and his justification? I was/am extremely depressed. So he gave up on me and treated me like I didn't exist and didn't deserve treatment. Because I was struggling. That was his justification. If you are ever struggling with these feelings, know that he feels you are beneath him. I hope one day he himself or one of his loved ones experiences that because he deserves to feel it first hand. I have been having extreme cold and hot sensitivity with 13 (which I should not be, indicating he likely left nerve tissue still in there or it's reinfected or cracked). I cannot eat and drink without suffering and he should be charged as far as I'm concerned. That is taking away basic human rights to physical nourishment, and he already knew I had an eating disorder, and I think he was intentionally doing that to starve me further and harm me intentionally. And he knew the physical agony I had been having with 26 and he left that unfinished to get re-infected as well. I am going to have to get a biopsy of it and get it extracted, and I very well could have osteomyelitis because of him leaving it open to infection. It was malicious intent. He knew EXACTLY what he was doing, putting me in harms way intentionally. He purposefully didn't finish these teeth so they could get reinfected and cause me harm. He not only didn't care if I had complications, he wanted me to have them. When I called to tell them that I was having problems with the treatment HE did, they told me they wouldn't see me. He never cared that I am suffering and struggling. Someone else tested 13 last week and told me it's still responding to cold and was basically a partially done root canal that is causing problems, and could be cracked at this point. I am taking this to LARA and I have already taken it to the MDA and I want to do more than that. I will take this as far as I can for the suffering he has caused me and the horrific feelings and thoughts running through my mind. He doesn't care about you. He's in this for the money and nothing else. I wish I could make it so he never touched another patient ever again. They ignored me when I called, refusing to call me back, and hanging up on me. One of the most unprofessional offices I have ever encountered and one of the cruelest doctors I have ever seen. Because I was struggling, that's how he chose to treat me. Like I wasn't worthy of care.

Doering Alan C, DMD - A & A Doering Endodontics

Doering Alan C, DMD - A & A Doering Endodontics

4.3(11 reviews)
5.2 mi

I never thought I'd be writing a review for an Endodontist- I didn't even know what one was till my…read moredentist mentioned that I may need a root canal. I'm still thinking to myself WTF happened. I walked in at 9:50, was in the chair at 10A and out the door at 10:30. WTF. I have no idea what this DR Doering even looks like- all I know is that it was done and I didn't have enough time to even realize what was happening. He runs a VERY well oiled machine- it is obviously what he specializes in so it wasn't too surprising. He was able to provide the confidence I needed to proceed with the procedure, and by the time I had a chance to think much he had music on and gave me a count down how much time was left along the way. It probably took a total of 8-10 minutes. Ok, I hope I don't need another root canal- but if I do.... I know where I'm going.

Had an endo consult here last week with Dr Doering. Once he realized I was not a candidate for his…read moreservices, his patient demeanor immediately changed. I was basically rushed out with an active infection and told to consult an oral surgeon ASAP. I had to ask for an antibiotic for the interim, which he told me "not to take unless I needed it." When I consulted my dentist & the oral surgeon later that day, both said to take the antibiotic immediately, as the numbing may not work during the treatment I needed with an active infection. Dr Doering also refused to prescribe me the treatment for a very common symptom of this antibiotic, which is standard process for the issue I experienced and has never been a problem with other dentists in the past. I was billed over $300 for hardly 5 minutes of Dr Doering's time, yet felt like I was disregarded because I did not end up spending big $$$ with him for treatment. Very happy to take your money, but incredibly reluctant to offer any necessary medication. Do not recommend.

Julie R VanHoose, DMD - My appt was at 7:45am! Proof of their kind communication. No mention of the fee on the phone. Records release isn't even a PDF, just scanned

Julie R VanHoose, DMD

2.8(13 reviews)
3.1 mi

Got me in right away for an emergency. Appointment was timely and the staff was friendly.read more

I have been a patient at this office since I was in middle school, so I've been coming here for…read morenearly 20 years. Unfortunately, I've noticed a significant decline in the level of care and customer service over the past few years. The front desk staff often come across as very cold and, at times, rude. I've also had several frustrating experiences with appointments. If you arrive even a few minutes late, you will be asked to reschedule and charged $50 even though THEY cancel the appt. If they do keep your appointment, the visit can feel very rushed and the cleaning turns out very subpar. I've even had the same hygienist lecture me about being late. I understand that being on time is important, and I'm not expecting the office to accommodate someone who is consistently late. However, traffic in Grand Rapids has gotten significantly worse, and sometimes even leaving early doesn't mean you can predict what will happen on the roads. What has bothered me most is the complete lack of empathy when these situations happen. A recent phone call was essentially, "When do you think you will be here?" followed by, "Okay, you're five minutes late, so we have to reschedule." There was no "I'm sorry, I understand," or even an attempt to acknowledge the situation. The interaction felt very impersonal and transactional. What is most disappointing is that I have been a patient here for so long, and I remember the level of care being much better. I don't expect special treatment, but I do expect to feel respected and cared for as a patient. Dr. Julie is a good dentist, but unfortunately most of the interaction is with front staff and hygienist who just care about you being on time. Based on my recent experiences, I unfortunately cannot recommend this office. After nearly 20 years as a patient, that is disappointing to say. There are plenty of other dental offices where you can receive good care while also feeling like your time and business are valued.

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Julie R VanHoose, DMD - Waiting room

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Art Dentistry - generaldentistry - Updated October 2026

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