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Karen O'Rourke, DDS

4.6 (7 reviews)
Closed • Closed

Services - Karen O'Rourke, DDS

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Karen O'Rourke, DDS Photos

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Recommended Reviews - Karen O'Rourke, DDS

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2 years ago

Ive went there sence i was about 2 and completely recommend it because they have such nice employees and great service

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4 years ago

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8 years ago

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8 years ago

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14 years ago

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Dental Associates of West Michigan

Dental Associates of West Michigan

1.0(3 reviews)
2.4 mi

My 17yr old daughter is pregnant. They as a professional provider Dental Associates of West…read moreMichigan they did not ask if she was pregnant and performed a full set of x-rays. Not everyone is aware that is not recommended. After the x-rays they set her an appt for fillings. When my daughter arrived she talked about her pregnancy and they said (oh u can't have fillings during pregnancy and the x-rays shouldn't have been done either. Not being able to fulfill her appt due to being pregnant they charged us $40 for a missed appointment. I am so upset and disappointed that my child and grandchild were put in harms way then charged for their negligence as a supposed trusted provider not confirming it was safe for x-rays or fillings. I am reaching out for a refund on pre paid services and my money back for the last appt that should have never been set up. I do not recommend them!!

I was so disappointed with my service on the 15th of November. I have had an appointment scheduled…read moresince May of 2022 with Amla who has been doing my cleaning since 2020. So I did notice that i got a text confirming my appointment for 4:00pm on October 16. Then I received a text on November 8 changing the time to 3:50pm. Then I received another text on the 14th of November with the time of 3:50pm. Now I did arrive on time and to my chagrin another young lady came and got me. No explanation of the hygienists change or anything just come back. I saw my regular hygienists and she spoke but still no explanation. So I went back to the front to ask Jeanne why the change. She informed me that she doesn't know what happened and it happened on the back end. What? So she proceeded to tell me there was nothing that she could do. She made sure I knew that I am a patient of the practice not of the hygenist and basically I have to deal with it. There was nothing she could do! If I went somewhere else that would be my first time having them do my teeth. She really was dismissive, flippant, and curt!! I was appalled! I thought that I was in good hands here but I felt like what I was replaceable! I was livid!!! The way in which she talked to me and dismissed me was unacceptable! I called back and ask for the nasty lady and she said that there was nothing that she could do! She didn't even try to bring resolve or tell me why the appointment had been changed to someone I had never even met before! The staff has changed but this is not a good change. I don't think having the same hygienists is reaching too far. They use to call me as well but I guess that is on the backend too! When I walked away from this appointment, I must walk away from this type of practice! After all these years I do not feel appreciated. Thanks for nothing Jeanne!

Karen O'Rourke, DDS - generaldentistry - Updated May 2026

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