I am a patient with a documented disability involving severe dental anxiety, which I disclosed when…read moreI became a patient of Dr. Shawn Dial at Partners In Dental Care after moving back to MI. I was initially told that accommodations could be made. However, based on my personal experience, I encountered challenges with my care and customer service. The day before my first crown appointment, my father suffered a stroke. I still attended the appointment but became very emotional due to anxiety and concern for him. During the visit, Dr. Dial commented that I appeared to have had traumatic experiences in the past and later prescribed medication for a future visit. I also shared that I use an emotional support animal to help manage anxiety. Two days before my permanent crown appointment, my temporary crown cracked. I was told over the phone that another dentist at Partners in Dental Care could place the permanent crown because Dr. Dial was unavailable. When I arrived, I was informed by the other dentist that he would not complete another provider's work. This surprised me, as it differed from what I had been told just an hour before. I asked whether an accommodation could be made so I would not have to repeat a stressful process again in just two days, but it was refused. I returned two days later, and Dr. Dial placed the permanent crown. During that visit, I explained that my emotional reaction at the first appointment was partly due to my father's medical emergency. She acknowledged my situation at that time. Shortly afterward, two days before Christmas, I received a letter from Dr. Dial terminating my care. I have no idea of the reason, as the letter was vague. This decision had not been discussed with me in person, despite having seen Dr. Dial the prior week. I personally found receiving this notice by letter, especially over the holidays, to be distressing and felt a direct phone call or in-person conversation would have been more appropriate. The letter also referenced a 30-day guarantee on their dental work, which I found confusing and below my expectations. Additionally, I observed staff interactions that seemed dismissive. For example, I noticed front desk staff chatter and eye-rolling in situations involving other patients, including an elderly individual using a mobility aid. Based on my personal experience, I would not recommend Dr. Dial or Partners in Dental Care. I have included a photo of the letter from Dr. Shawn Dial terminating my care, with all personal information redacted for privacy.

Dr. Matthew Geitzen is very patient and answers all questions. He makes a patient very relaxed and…read morecomfortable. No long waiting periods in the waiting room. The office is clean and looks out onto a pond.

I have mixed reviews about this office. However, there is a lack of real care here, and it's feels…read morelike it stems mostly from laziness. They are all very nice, and give good customer service, but I didn't receive great medical care, which is most important in the end. The dentists see you at your visit for 1-2 minutes at the most, barely even looking in your mouth. I finally had to blacklist one of the hygienists because she was giving me a cleaning that felt like a 5yo could do better. After being at this office for around 5yrs with no dental concerns, I started to wonder if they weren't looking close enough or I was doing that good of a job. But when I did bring a concern straight to my hygienist she brushed it off. So the next time I had a real concern, I called a different office to go to, instead. Turns out the concern I presented to my hygienist 6mo before that really was an issue. Thanks.

Dr Kyle Gies, I have nerve pain after your care that has, also caused shifting in my teeth. It's…read moreaffected my teeth and my bite. My bite is not okay after care, in fact I have nerve pain that I certainly mentioned, that occurred in your care. I was told I could come back if it caused trouble that never happened. Now I have to seek emergency care that I will call your office about. It's caused my orthodontic care bite to shift and break my permanent retainers.

Friendly, caring and knowledgeable staff, welcoming atmosphere. Always a positive and pleasant…read moreexperience

Dr. Van Haren does an amazing job of making a painful dental procedure (cavity ) quite easy to…read more endure. It was a piece of cake. The assistant was the best! Thank you for such good care!

First time visiting this establishment and saw the rating so I was kinda nervous to get treatment…read morehere. I had a broken tooth that needed to be removed so I went here to have it taken out. I set an appointment ahead of time so when I arrived for the appointment I didn't have to wait too long to be seen which was nice. However, did take a minute after being seated in a private room to see the actual doctor. But I understood how busy it was. At the end of my exanimation, they told me I needed more work done. I needed three extractions and two fillings which I didn't deem unnecessary so I believed their diagnosis to be truthful. Plus they give you a receipt for your charges. And a free charge for your x-ray and exam. They set up my next appointment which was gonna be scheduled for the Oct 28th. My first appointment with them was on October 9th. I was a bit disappointed since the broken tooth I had was causing me a great deal of pain. The general manager there was very nice and helpful in letting me know if anyone else canceled they made sure to let me know so we could do the extractions sooner. Plus, the doctor who did my extractions was very nice and welcoming. She was very patient with me considering I'm a big baby when it comes to the dentist. Luckily, I got a call two or three days after my first appointment saying they could take me in on Oct 11th. So I was very fortunate that someone canceled and how fast they reached out to me to book me on that day. My extractions were painless and not as scary as I thought it was gonna be. Overall, I recommend coming here since the staff were nice and respectful.

I am going here for a couple broken teeth, among other things. Every single person I've dealt with…read morewas extremely nice and professional, they were very clear and upfront about any costs(and my first appointment for exam and X-rays was free of charge!) and they seem flexible with care options. I'm very happy with my experience with Aspen Dental!

The staff was great! They were very professional and I recommend this Dental Office to everyone…read more They were friendly and in a great location near my office.

From the owner: Get The Smile You Deserve Today…read more A premier dental practice located in Grand Rapids, Michigan. Dr. Matthew Hudson is committed to offering the best dental care available for the whole family in a compassionate, relaxed atmosphere, all under one roof, utilizing the most advanced technology available. As knowledge grows, so does our practices. Each of our staff is trained to have the most up-to-date skills and are actively engaging in continuing education. We value your dental health, but most of all we also value you, the customer. No decision will be made on your behalf, we'll keep you educated and informed on any procedures that may be in your future. No pushy salesmen tactics. Above all, we take pride in our gentle approach to quality dental care and establishing lasting.

Highly recommend this dental office. Assistants knowledgeable and friendly, hygienist gentle and…read morethorough, and Danny is amazing at chair side when you are having procedures done. A true reflection Dr. Neuman hires good staff, where both doctor and employee truly care about their patients!

Customer service was horrible (Julie). Called to make an appointment and ask some basic questions I…read morewas rushed off the phone like was interrupting her day.

I am usually very nervous about dental work, but Contemporary Family Dental made me feel completely…read moreat ease. Dr Jerod and his team were very welcoming, professional, and did great work. I highly recommend them!

I am so glad I switched to this dental office. Everyone I meet there is friendly. They explain…read moreeverything up front. If I have an emergency, they work hard to get me in as quickly as possible. I have recommended them numerous times to people looking for a new dental office.

They offer it all in a comfortable, family like environment. Great staff, great facility, really…read morequality patient first care! From Dentures, Implants, Crowns, Partials, ect. they do all steps of dentistry. With an inhouse lab they can handle all of your dental fabrication needs. Have your hygiene cleanings done here too! It's growing into true Dental Destination Center on the Medical Corridor of West Michigan!

From the owner: Greenland Advanced Oral Care bridges the medical and dental communities together. Our providers…read morespecialize in restorative dentistry, comprehensive dental reconstruction, oral oncology, and treatment for patients with difficult medical backgrounds or oral conditions who need dental care and oral prosthetics. We provide exceptional and specialized prosthodontic dental care in the West Michigan community, located in the medical corridor near the intersection of 28th St.

Ive went there sence i was about 2 and completely recommend it because they have such nice…read moreemployees and great service

Love this dental office. The whole staff is sweet and caring from the moment you walk in to walking…read moreout the door. Sue and Sam at the front desk are kind and helpful with any insurance questions I have. Dr. Wonderly is so attentive, knowledgeable and personable. She is the best dentist I've ever had! I love both hygienists! Tori is quick and fun to talk to, I had Sheila on my last visit and she is so detail oriented and thorough! Both are amazing. I haven't had work done in a while but the last time I did both assistants-Carrie and Tara were lovely and patient with me. I was nervous and they made me feel so comfortable and relaxed. Wouldn't go anywhere else for my dental care!

I absolutely love my dentist. That sentence alone should tell you how awesome this place is. Dr…read more Baldwin is a true professional leading a team of awesome women! I trust the work they do and know I'm in the absolute best hands. They do truly care about you and it shows.

Tara is the BEST! She is gentle, kind, informative, very careful to make your experience as nice as…read moreit can be--the reason I patronize this business :-)