Less than quality care at this office and was treated like a piece of trash. Had to file a…read morecomplaint with the dental association based on the quality of care received through this office and the dental association found the dentist didn't do within standard quality so wrote a check to me. The dental association gave me a little check but that didn't cover the major mistakes that the doctors from Grandville Dental made. I was fooled by all several fake stock photos that was used on their Facebook and their Incentivized google reviews. I though this office was able to perform a full mouth restoration of all porcelain teeth but I couldn't be any more wrong. This company keeps suppressing honest truthful reviews. Why would yelp hide a basic review that doesn't break guidelines. Maybe they are paying yelp of something I dunno but its confusing and hard to trust any Yelp reviews when I know they are allowing this company to wrongfully flag reviews and have them removed for no reason other than the owner of the company simply doesn't like it, that shouldn't be justification to have a review removed.

Update: I have been receiving services from Grandville Dental now for two years. The facility has…read morebeen clean everytime I have arrived, I am greeted kindly, I make sure to ask if money will be due to avoid any issues at check out, and things have been going much better. Recently had my teeth whitened and was happy with the $399 cost and in house customer service professionalism.

Only accept delta insurance and won't tell you until the end of your appointment or unless you stop…read morethem and ask how much cost is and what insurance covers, they're only after money no matter how much it costs you .

From the owner: Contact us for more informationread more

Doctor should recognize the mistakes made and update the Michigan Dental Association with the…read moremistakes missed so everyone can get on with life and this patient can get his teeth fixed so they are touching and he can eat on both sides, 4 porcelain crowns just need to be remade it's that simple but the doctor or no one else is stepping up. Dr. Sarah Palmer missed a bunch of stuff through a biased clinical exam through the Michigan Dental Association with Dr. Palmer where the doctor from Grandville Dental Health Center that did the work was present and now the patient has to live with these ongoing issues because the doctor didn't do a proper clinical exam. Dr. Sarah Palmer was bribing me with a check to sign a release form to say the doctor did nothing wrong. Who offers a check to someone before the clinical exam even took place. I was no way taking a few thousand dollar check because I wanted to know why me teeth are breaking after a $54,000 full mouth restoration of all porcelain teeth but instead the doctor took a fake exam and didn't take any bite checks or x-rays and failed to diagnose 8 teeth not touching and a backwards dental crown then gives inaccurate information to the dental society to decided my case. Because of this doctor and the two other doctors that gave a fake exam and their failure to be non-biased this patient is unable to get his teeth fixed and was left with a botched dental treatment because Dr. Sarah Palmer doesn't know how to do a thorough examination. It is a complete fraud really... Patient used the SmileMichigan find a dentist tool which is owned and operated by the Michigan Dental Association and spent over $50,000 on a full mouth restoration through one of there members which consisted of 24 all porcelain teeth and was left with 8 of the 24 not even touching. Only 1 week after this full restoration a bridge became loose a crown became loose and another permanent crown fell completely off and the dentist was never willing to fix anything so a peer review complaint was filed but the whole board is friends with Dr Larrissa Bishop the past president of the dental society and the board members just couldn't be unbiased. The SmileMichigan find a dentist tool endorsed there members and advertised that the MDA dentists are dedicated to upholding the highest standard of practice so that you and your family can receive the best oral care. The MDA advertised that they are dedicated to ensuring that Michigan residents receive the highest quality oral health care and How can the MDA allow there member to leave a patient with 8 teeth not touching after a full mouth restoration. This should be illegal and if it's not made right then people should be prosecuted. Coverup after coverup because Dr. Larissa Bishop is the past president of the West Michigan District Dental Society that decided this case and there is major conflicts of interest with at-least 10 of the board committee members and they are all friends. The Michigan Dental Association is continuing to allow there member Dr. Rebecca Vanderbaan and Dr Larissa Bishop from Grandville Dental Health Center to get away with a backwards placed dental crown tooth #3 completely backwards then made several adjustments until 8 porcelain teeth are not even touching then left him with a backward dental crown until he found out from another dentist 1 year later. The MDA isn't even following their own guidelines and bylaws and should reopen this case because it's not going away as long as this patients teeth aren't touching. The MDA needs to help this patient get 4 crowns remade so his teeth are touching it's really that simple otherwise it's completely false advertising on the Michigan Dental Associations part. The Michigan Dental Association should go back and look at the Suppressed Photo #120 which is the photo that Chris Wilson, RDA, from peer review at the dental association says was weirdly missing from there files and re-open this case so this patient can get his teeth fixed. Stop covering up for the president of the WMDDS West Michigan District Dental Society and do your job. The dental association is not upholding there members to the highest standard of practice so that you and your family can receive the best oral care as they advertise to the public.

Amazing family dentist! The staff was welcoming and caring, and the visit was smooth and…read morestress-free. We couldn't be happier with our experience!

Sorry Jacob, I have to agree with Brian. I had a very similar experience with Rivertown Dental. I…read morementioned that their price (specific operation not relevant) was a little high compared to other local dentists. Their response was arrogant and unprofessional. Dr Crete believes that because he has the letters DDS behind his name that he can set any price he desires and patients do not have the right to question. People reading this post, please know that dentistry is a business. If you think their prices are high, go get a quote from another one of the dozens of good dentists in Grand Rapids. Like me, you might find out you can save hundreds of dollars and still receive quality work. Be smart Grand Rapids.

Amazing office. Friendly, knowledgeable staff. They go above and beyond for making patients feel…read moresafe during COVID. Dr Hahn is great with patients-especially kids. Great location too!

I had a hard time finding a dentist when I moved to the city, and I was recommended by my…read moremother-in-law to come to see Dr. Frederickson! They are all very friendly at the office! I never feel uneasy, and you are always greeted with a smile! The office is very clean and spacious. I never feel cramped. The newest dentist, Aaron I believe, is amazing. He was very clear on what he was going to do when I had fillings. And when I ask question, they always answer very thoroughly. The also explain why things should change. For example, instead of just saying "Floss more!" They might say "Flossing more often could help reduce gum bleeding. You may notice bleeding at first, but over time it will subside and you will have over all healthier gums." I love this place. 10/10 would recommend.

Got my spouse taken care of professionally and fast! Would recommend in a heartbeat. Myread more

Terrible service. Unable to provide the service needed and no assistance with coordination of care…read more Disappointed!!!

Dishonest billing. The way they handle estimates and payments is unethical. They tried to have me…read moresign the pad and pay $110 when I was in the chair! I said no, and she said it was a mistake and let it go (?!?) DON'T SIGN anything without reading it very carefully. They ask you to sign a pad at the front desk. I wish I had taken a picture of the pad, scrolled down to the end, and opened & recorded everything. They attached that scribble pad signature to my agreement to charges for a later appointment (no explanation, just sign the pad on the way in). The initial visit is like visiting a bad car dealer. They take you to the business office and try to upsell you (when you're vulnerable, after ex-rays). The actual dental staff is great and the environment is good. The care I received was great. The dentist and assistants were professional, friendly, caring, and had great communication. My filling and crown were taken care of faster than I expected. I was very happy with the actual dental care.