Got me in right away for an emergency. Appointment was timely and the staff was friendly.read more

I have been a patient at this office since I was in middle school, so I've been coming here for…read morenearly 20 years. Unfortunately, I've noticed a significant decline in the level of care and customer service over the past few years. The front desk staff often come across as very cold and, at times, rude. I've also had several frustrating experiences with appointments. If you arrive even a few minutes late, you will be asked to reschedule and charged $50 even though THEY cancel the appt. If they do keep your appointment, the visit can feel very rushed and the cleaning turns out very subpar. I've even had the same hygienist lecture me about being late. I understand that being on time is important, and I'm not expecting the office to accommodate someone who is consistently late. However, traffic in Grand Rapids has gotten significantly worse, and sometimes even leaving early doesn't mean you can predict what will happen on the roads. What has bothered me most is the complete lack of empathy when these situations happen. A recent phone call was essentially, "When do you think you will be here?" followed by, "Okay, you're five minutes late, so we have to reschedule." There was no "I'm sorry, I understand," or even an attempt to acknowledge the situation. The interaction felt very impersonal and transactional. What is most disappointing is that I have been a patient here for so long, and I remember the level of care being much better. I don't expect special treatment, but I do expect to feel respected and cared for as a patient. Dr. Julie is a good dentist, but unfortunately most of the interaction is with front staff and hygienist who just care about you being on time. Based on my recent experiences, I unfortunately cannot recommend this office. After nearly 20 years as a patient, that is disappointing to say. There are plenty of other dental offices where you can receive good care while also feeling like your time and business are valued.

They offer it all in a comfortable, family like environment. Great staff, great facility, really…read morequality patient first care! From Dentures, Implants, Crowns, Partials, ect. they do all steps of dentistry. With an inhouse lab they can handle all of your dental fabrication needs. Have your hygiene cleanings done here too! It's growing into true Dental Destination Center on the Medical Corridor of West Michigan!

From the owner: Greenland Advanced Oral Care bridges the medical and dental communities together. Our providers…read morespecialize in restorative dentistry, comprehensive dental reconstruction, oral oncology, and treatment for patients with difficult medical backgrounds or oral conditions who need dental care and oral prosthetics. We provide exceptional and specialized prosthodontic dental care in the West Michigan community, located in the medical corridor near the intersection of 28th St.

Dr. Neuman and his staff consistently go above and beyond for their patients. They do everything…read morethey can to ensure my well-being, safety, and comfort, as well as that of every patient they serve. Dr. Neuman is incredibly kind and compassionate, while also being realistic and straightforward. He takes the time to listen, thoroughly explain options, and provide thoughtful recommendations based upon what is best for his patients. He also respects the ultimate decisions of his patients. In the past, when emergencies have arisen, his staff has gone out of their way to get me into the office, almost always on the same day. You simply will not find another dental office that cares as much about its patients as Advance Dental. Furthermore, Dr. Neuman and his staff are extremely knowledgeable about allergies and other individual health considerations. They have taken my Celiac disease seriously and have consistently gone the extra mile to ensure that the products and materials used during my dental care are safe for me. They have researched every ingredient and compound. I truly appreciate the quality and state of the art/advance level of care offered.

Highly recommend this dental office. Assistants knowledgeable and friendly, hygienist gentle and…read morethorough, and Danny is amazing at chair side when you are having procedures done. A true reflection Dr. Neuman hires good staff, where both doctor and employee truly care about their patients!

Dr Wiley and the entire staff at the dental house are friendly and knowledgeable in all that they…read moredo. I've been to many dentists over the years and I have found the dental house to be my favorite. As my grandson said, I love Dr.Wiley and I love going to the dentist.

I have visited The Dental House for several cleanings, as well as recently having my wisdom teeth…read moreremoved. It has been the best experience I've had with a dentist in my lifetime. Dr. Willey is professional, knowledgeable, and calm. The other staff are also professional and friendly, and explain the treatment clearly and effectively. Brooke at the front desk has been especially helpful in contacting me ahead of office visits to remind me of appointments and review any out of pocket costs applicable to my visit. This is so appreciated! I also appreciate that Dr. Willey and his team are not pushy with services they offer. I have had frustrating experiences with previous dental offices who spent the majority of my visit attempting to upsell me on services I didn't feel I needed. The Dental House also has a relaxed and inviting atmosphere, whereas other offices I've visited could feel frantic. I highly recommend making Dr. Willey and his team your provider for all things dental.

DO NOT RECOMMEND. Unbelievable amount of anxiety foisted upon me immediately upon arrival. No…read morehello. No welcome to our practice. Just three flustered people glaring, proclaiming, "You're late" while they repeatedly shoved paperwork at my clearly casted, post-surgical hand. I was, in fact, 15 minutes early - their system supposedly glitched and rescheduled me, without notice, for half hour earlier - not my problem, gaslighters. Simultaneously, they demanded I return for a second appointment due to my (non-existent) tardiness, as there was now no time to clean my teeth. There was only time for the higher money tasks - taking x-rays and having the dentist take a peek. Clearly I turned and walked out, never to return.

Loved Baker Dental Studio! Was there for a first time visit last week. Impressed with Sara, my…read moredental hygienist, and Dr. Baker! Very kind, patient, professional and thorough! I'll be back in 6 months!

We got estimates from three different orthodontists before choosing Miller. I felt that Miller gave…read morevery fair price estimates, and spent the most time with us at our consultation. Dr. Miller developed a great rapport with not only me but also my son who would end up being his patient. He explained everything to us so that we walked out really knowledgeable about what we were getting into. The front office staff is kind and always very busy, but always very nice. The staff at Miller Orthodontics feels very strongly about positive reinforcement, which is a big motivator for my family and I. They do a wooden nickels program which is reinforcing good oral hygiene, making your appointments, and a referral. Once a year usually in the summer, the office does a customer appreciation day. In the past we've gone to AJ's and to a movie theater. There's usually a charitable gift to a local charity involved whether it's a food bank or direct donation to a children's hospital. The technicians are kind and thoughtful of the kids. If you do choose to come here, please tell them that Sandy Hop referred you!

Dr. Jarvie and the staff were very kind, helpful and knowledgeable. They took excellent care of my…read moredaughter.

Dr Bezak is the answer to my prayers. He has placed three implants as well as performed a few…read moreextractions. He is meticulous. His bedside manner is kind and reassuring. The office is efficient. I have had a long history of dental procedures, and I have utmost confidence in him.

Dr was wonderful in consulting about procedure and the actual surgery. Dr even called me personally…read morethe next day to check on me. The post surgery paperwork can be made a little easier to understand post operative care.

The overall experience was good. I had only a short wait, everyone was friendly and treated me well…read morefrom start to finish. They recommended treatments and gave me various options that better suited my budget. In the end, I was left with a fresh, clean mouth. If I was being picky, I'd say they were so busy, it felt like everyone was in a rush, but they made time for me anyways. Some of the equipment wasn't perfect looking either. I wouldn't overthink it though; just go here if it is convenient for you.

First time visiting this establishment and saw the rating so I was kinda nervous to get treatment…read morehere. I had a broken tooth that needed to be removed so I went here to have it taken out. I set an appointment ahead of time so when I arrived for the appointment I didn't have to wait too long to be seen which was nice. However, did take a minute after being seated in a private room to see the actual doctor. But I understood how busy it was. At the end of my exanimation, they told me I needed more work done. I needed three extractions and two fillings which I didn't deem unnecessary so I believed their diagnosis to be truthful. Plus they give you a receipt for your charges. And a free charge for your x-ray and exam. They set up my next appointment which was gonna be scheduled for the Oct 28th. My first appointment with them was on October 9th. I was a bit disappointed since the broken tooth I had was causing me a great deal of pain. The general manager there was very nice and helpful in letting me know if anyone else canceled they made sure to let me know so we could do the extractions sooner. Plus, the doctor who did my extractions was very nice and welcoming. She was very patient with me considering I'm a big baby when it comes to the dentist. Luckily, I got a call two or three days after my first appointment saying they could take me in on Oct 11th. So I was very fortunate that someone canceled and how fast they reached out to me to book me on that day. My extractions were painless and not as scary as I thought it was gonna be. Overall, I recommend coming here since the staff were nice and respectful.

Friendly, caring and knowledgeable staff, welcoming atmosphere. Always a positive and pleasant…read moreexperience

Dr. Van Haren does an amazing job of making a painful dental procedure (cavity ) quite easy to…read more endure. It was a piece of cake. The assistant was the best! Thank you for such good care!

I have been going to their office for about three years now and my whole family goes to them. Our…read moreexperiences have been pretty positive and they have worked with us on taking care of all our kids dental needs. The office staff have been friendly and upfront with costs. I do think when I read other posts that you do need to understand what they tell you are estimated costs but the insurance companies might push back on what's covered and that's out of their hands. Some research like making sure they are in network or out should be done by the customer and it's freely available on most insurance company websites.

I was led to believe I just had a small copay for my visits. It wasn't until my 3rd visit that they…read moretold me my insurance was actually out of network and I was hit with a big bill! This kind of communication is unacceptable. Patients need to know what they are expected to pay up front. I tried to work with them to make it right but they didn't lower the bill at all.