My daughter has been a patient here for 8 years (starting at age 2) and we are very happy with the…read morecare. Lori, the hygienist, is amazing with kiddos. My daughter needed a tooth extracted and everyone was so helpful and caring. They have flatscreens on the ceiling so the patient can watch the cartoon movie of their choice while having the tooth removed. My daughter still talks about how it did not hurt! If your kiddo needs a tooth extracted, do pay the extra $75 for the nitrous gas that insurance does not cover. It smells like strawberries and helps them relax a bit without making them too sleepy. It just helps take the edge off if they are nervous. We did this and I am glad we did. I have been very impressed with Dr Wang and her team!

Disappointing in they only accept Deltal Dental for insurance. I guess we aren't ever going back.read more

THE BEST PEDIATRIC DENTISTS EVER. I have three children 2, 5, and 7: my 5 year old has special…read moreneeds and is a nervous wreck in medical settings. Dr. Jodi does such and amazing job with him and works fast but is very compassionate and caring. I am so surprised to see the negative comments on here. All my mom friends, especially anyone with a kiddo that has special needs, takes their kid(s) here. I wouldn't dream of taking my kids anywhere else!

I would not recommend this office for my children or anyone else's children…read more For being a children's office, the staff has a very rude and impatient demeanor. The dentist is very nice, but our experiences with the dental hygienist and Receptionist have been subpar. We have given them a couple chances, But after our last visit, will be taking our children somewhere else.

Years ago I was referred here with a very anxious four year old. My daughter wouldn't even open her…read moremouth for the previous dentist. However, Dr. Basler and his entire staff are fantastic! Within a visit she was more relaxed and comfortable. Everyone is friendly and welcoming and the whole attitude and practices of the office are geared toward making the kids comfortable. Both my kids now go here and we have been patients for six years. Never a bad experience or encounter with anyone on staff. I highly recommend this office, especially if you have little ones with some anxiety going to the dentist.

So my children were patients at Kalamazoo Family Dentistry. In 2019, I suffered a nervous…read morebreakdown and had to be hospitalized for Complex PTSD, clinical depression and acute alcoholism. I was a police officer, sergeant and SWAT operator for 20 years and the job took its toll on me and on my family. During this time, my youngest son was treated at KPD and there was a small co pay of approximately $100 owed. The bill unintentionally was overlooked, while I recovered, had to medically retire from my career that defined who I was and my family was recovering and learning how to function post job, post alcoholism, post untreated mental illness. Approximately 6-8 months later, we were notified that we had been expelled from the practice for non payment. I immediately called them and tried to make it right, but to no avail. The office manager blatantly told me that I could pay the balance, but my children would NEVER be allowed back as patients. Since then, we have searched and searched for a child dentist. The. COVID 19 happens. My children continue to go untreated, dentally, because we were kicked out of our place and we couldn't find another place during the pandemic. February 2022. I finally get my dentist to see my daughter, because she is complaining of tooth pain and she's crying. My dentist referred my daughter back to Kalamazoo Pediatric Dentists. So I call the office and I tell the manager that my daughter is in a lot of pain and that she has an abscess tooth that needs to be fixed. I told her that my dentist had prescribed her a antibiotic, but that she desperately needed to be treated. I told her that my daughter is comfortable with Dr. Van and that she wants to come back. She told me straight up, without pause or hesitation, you are expelled from our practice. No concern about my daughters health, no regard for our being upstanding patients and paying all other bills on time. Just the attitude that we don't need your business because we have an overflow of patients so screw your problems. Oh and screw your daughter too! My daughter is 8 years old. That office manager and those dentist is should be ashamed of themselves.

I was a little hesitant to schedule a Dentist appointment during COVID-19 because I have heard a…read morelot of people complaining their dentist isn't performing the full cleanings and the appointment was rushed. HOWEVER, Dr. Cohrs office is still doing the full service and taking their time and giving us excellent un-rushed service. Dr. Cohrs and his staff are the best. I can't recommend them enough!

Awful office manager. This office bills incorrectly and they over charge. The appropriate phrase is…read morefraudulent billing. I have never been so disrespected by someone who truly feels that their title as office manager with blue hair and incredibly shitty attitude is above all else. You are a glorified assistant. I'm disgusted and truly wonder if this dentist and office has taken advantage of numerous patients. Disgusting. Be professional and at least LOOK professional.

Love, love, love this office. Great pricing, amazing bedside manner and very friendly staff. My…read morecrown was done to perfection and I just received my first cleaning. Happy to have a dentist to establish a long dental history with and looking forward to finally having the smile I've always wanted.

Appropriately named business. Creative is how I have observed their ways of revenue through fees…read moreand procedures. They try to hold you to a fine should you at anytime be a little late to an appointment however their is no reciprocating back payment offer when you are kept waiting in the office. In addition if you ask questions regarding a procedure they expect you to undertake and it's necessity, they are threatened and defensive. You feel as if your opinion is worthless. I whole heartly agree with other reviewers siting horrible "bedside" manners from dentists like Christopher Fronczak. Yes there is a "breakdown in the doctor-patient trust relationship" when you treat people as things or at best potential income opportunities rather than patients. I understand it's a new building with a lot of new technology. However if you need to pay for it through preferentially pursuing expensive treatments, you may have over extended your spend on investment/ career. I perceive my financial advisor much or transparent and trustworthy.

Been going here for a while. Never had any issues really. But wouldn't recommend for younger kids…read more The front desk is always welcoming, Dr.Aladdin always made sure my bite was even, and i appreciate their care.

The office staff is horrible. I've tried dealing with them for the last year and a half, but will…read morenever go again. There is a woman who insists she called me to tell me of an almost $200 charge for the service they wanted me to come in for. I did not think I needed the care, but I like to be compliant to what the doctor orders. I said she did not call me, but she rolls her eyes and insists she did. I can assure I would not have ridden the bus out there for nothing!!

They removed a molar for me in 2022 after I called with a terrible toothache. Had me in within 48…read morehours. Took less time, & I experienced less pain than expected. They DO accept Medicaid in SOME situations, depending on some complicated factors. Call the office for more info. At the time I got my molar removed I was on Medicaid (called Michigan Healthy Families here), and it was accepted.

We've found our new dental care practice after a few duds! There are many things to love about this…read moreplace, including: Ease of getting appointments: The next opening for a new patient might be a month or two off, but they call when there are new openings. There is also a shortcut for you a few days before your appointment: they will send a link for you to fill out paperwork. THANK YOU. I do not like to do this in person anymore, but rather in advance where I can take my time and do it in my own comfy chair with coffee in hand. Kindness: The dental staff is extraordinary. The hygienist I had was welcoming, kind, and efficient. Gentle: No pain during my cleaning or exam (this has happened before, so I am really aware of it). They also took care with my TMJ, and for once after a dental appointment, I didn't walk away in pain. Dentist: He was also kind, efficient, and smart! I really liked him! Parking: Right there in a public lot, perhaps 20 steps max to the door. I didn't see a handicap spot; perhaps it was around the corner where there could be a curb cut? This office building off West Main has many businesses within. There is another business that shares the main outside door. We love this place so much we switched dentists for our entire family to this practice.

I've been to a lot of dentists. I have a lot of teeth, ya know. Many dentists are decent enough at…read moretheir job. Some are pretty bad and give the others a bad name. The dentists and honestly everyone else who works here is courteous, professional, and excellent at communication every step of the way. I had two procedures done here, and let me tell you, it was a pleasure. Dental work is typically merely tolerable, but I felt comfortable and relaxed the whole time thanks to the skilled work and personable touch of everyone on staff here. If you're looking for a dentist, I wouldn't hesitate to recommend Drake Dental as the place to go. Get your appointment today!

I was very disappointed with Drake Dental. I had been going there (Centre St. Portage) for…read morecleanings and a couple fillings. I had a bridge come loose and fall out. I called and got an appt. within a couple days. I saw Dr. Mallory who was new to me. He looked at my bridge and my mouth. He determined my bridge was broken and could not be cemented back on. His treatment plan was almost $6,000 out of pocket. I got a second d opinion from another dentist who said the bridge was not broken and cemented it back on. There was no charge because insurance covered it. Needless to say, I have found a new dentist and will not be returning to Drake Dental.

I had a bridge come loose and fall out. I went to the dentist that only has cleaned my teeth and a…read morecouple fillings. He said my bridge was cracked and could not be cemented back on. His treatment plan was $6,000 out of pocket. I called Westnedge Family Dentistry for a second opinion. They got me in the next morning. I was extremely impressed with the staff. I saw Dr. Mason. He assessed the bridge and my mouth and cemented it back in (no crack). I was so happy and was there approx. 1/2 hour, and, there was no charge because my insurance covered it. Dr. Mason and staff are wonderful. I'm so glad I made that phone call that saved me $6,000 and gave me a new dental practice. I highly recommend.

Over and above kind plus excellent dental work. I highly recommend them. I have seen people with…read morebeautiful teeth and asked them where they got them and they said From Westnedge family dentistry prices are really reasonable too.