When our previous dentist started to push expensive accessories and procedures that seemed…read moreunnecessary we started to look around for a new dentist. Our requirements were a dentist who was also an orthodontist and someone who could tolerate my extreme fear of dentists. My Mom has been seeing Dr. Allen for a number of years and she suggested I call their office just to talk to them about a potential appointment. I called and was so impressed by their intake I scheduled both Mr. MVP and I for cleanings. Mr. MVP and I both see Dr. Harris and we have both seen a number of different hygienists. Mr. MVP has been to the office once, while I have been over a dozen times because I have a spring retainer that needs to be adjusted every two weeks. Dr. Harris and I know each other really well. At our first appointment we were able to go over everything including our medical history, our special diet and our concerns with our last dentist. We both had x-rays taken and had our teeth cleaned. At Dr. Harris' office they give you an option of either a traditional dental scraping tool (the metal tool that makes the really terrible noise) or a water powered tool. It was at this point I knew I had found my dental heaven. These tools are amazing. Also, I was told by my hygienist that she could simply skip the polishing part at the end if I preferred. WHAT!? Yes please! I thought the polishing tool was mandatory and for years I was accepting it like an adult, but now I was learning it's an option. For those of you with dental phobia or sensory issues like me, this is huge. We also discussed our toothpaste and how abrasive it is. I had no idea this was an actual thing, but abrasive toothpaste is not great for teeth. Dr. Harris suggested we switch to a different brand (not even one they were selling, just a supermarket brand!) to help extend the life of our tooth enamel. I was also able to ask about my double jointed jaw. A problem I have been living with for nearly my entire life. My jaw gets stuck open almost 70 to 100 times per day and it cracks very loudly and painfully when I yawn, eat, talk and laugh. Dr. Harris suggested I try a spring retainer for about a year to move my jaw back in line. A simple $300 fix for a miserable problem I have asked other dentists, periodontists and orthodontists and no one was able to help me. My last dentist would just smile and tell me that I would just have to live with it. We really like Dr. Harris' office. The staff is always friendly, without being insanely perky and when I need to get an appointment to get my retainer adjusted I am always able to schedule it that same week (sometimes that same day). We are extremely glad we switched dentists and feel very comfortable with Drs. Allen, Harris and the entire staff.

needed a new dentist and was having a lot of pain. Dr. Allen was RUDE the moment he stepped in the…read moredoor! he was all over the place and kept leaving the room, very strange behavior! he didn't seem to care at all about my comfort, never made eye contact and kept saying "i don't even know you". what a terrible first impression! he said he would have to bill me by the hour to 'saw off' my dental bridge because it could take a long time. i told him i don't have insurance and he didn't seem to care at all, said 'whatever' and just walked out of the room, he acted like i was bothering him. this has to have been one of the strangest encounters ever! he also made rude comments every chance he could, i couldn't believe it! i left in tears and immediately went to a different dentist who took his time and explained everything with compassion and understanding. i think it's so sad that a person can act this way to someone who is hurting and in pain and needing help! SHAME ON YOU!