1. Borgess Internal Medicine

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Kalamazoo, MI

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Borgess Internal Medicine

5.0 (1 review)

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8 years ago

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Andrea Fleuren, MD

Andrea Fleuren, MD

2.3(3 reviews)
0.2 mi

Dr. Fleuren is the worst doctor that I have ever been to see. She has terrible communication…read moreskills, she is cold, abrupt and dismissive. She doesn't take the patients feeling, experiences in to consideration. She referred me to a different doctor for a consult and didn't bother to communicate what the consult was for, she never followed up with the other doctor after I communicated my concerns to Dr. Fleuren asked her about it she refused to take responsibility or explain why she didn't follow up. Part of the reason for the consult was to evaluate a medication and when it came time stop taking the medication she neglected to provide me with an action plan to reduce the dosage in order to safely ween me off the medication...I received correspondence from her that she would not assist with this and when I explained my concern to her she never bothered to respond. She is an irresponsible doctor and don't dare question her...she has a huge ego and does not have the skills to relate to human beings. I can't recall ever having such an unpleasant experience with a doctor. This is very disappointing as I have been a patient at Bronson Internal Medicine for more than 10 years and was assigned Dr. Fleuren when my former doctor moved out of town. She distroyed my trust with this office.

I have never encountered a doctor as upsetting as Andrea Fleuren. She was cold, dismissive, rude…read moreand rushed. I personally know two other former patients of hers who were also very unhappy with how they were treated by her, with one upset to the point of crying from the experience.

Bronson Primary Care Partners - Texas Corners

Bronson Primary Care Partners - Texas Corners

3.0(2 reviews)
7.7 mi

After 30+ years with Ascension Health, my doctor and many other doctors moved to Bronson so we…read moreswitched over. At first, I was nervous, but when I went for my first visit (during Covid) I was relieved at how clean, courteous and professional everyone was. Follow up appointments and calls have all been easy as well. I've even been able to email my doctor about a med that he thought I had a refill on that I must have let expire, and he sent the new script in to pharmacy based on all the information I gave him from the pharmacy! I have been very happy with the new facility!

If you go there for physical, make sure that you don't ask any questions. Not sure what is physical…read moremeant for anymore but seems like juts go in, say hello, get sent to do blood work and thats it, 15 min later your are out of there. and $400 later. Becasue every word that comes out of your moth is subject to billing for a "seperate" appointment that's not part of physical (with out letting you know). you might even get a suggestion to go read a few books on your own to answer some of the questions. Even asking for a regular refill will be billed as "not part of Physical". And you may get a surprise bill in the mail of a few hundred $. Juts a heads up. Maybe it is just this specific doctor who did not really care to build a relationship/ learn about a new patient because she is retiring so what does it even matter to her. An yes i have talked to multiple people in Bronson about this issue ( before adding this review) and even thought insurance told me that it was wrong for them to Code like that, they refuse to change the code and said that it is what it is. Better to go support smaller local DR offices that actually care about their patients.

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Bronson Primary Care Partners - Texas Corners
Bronson Primary Care Partners - Texas Corners

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Borgess Internal Medicine - internalmed - Updated October 2026

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