I've been going here for two years and it's the best hot pot I've ever had. I have tried five other restaurants that have hot pot that are closer to me but none of them are nearly as good. The soup condiment bar is great and the ginger soy sauce is amazing. The prices are fair and the flavors are excellent. I drove all the way from Providence to Worcester to get this hot pot. read more

I have been to several AYCE in Boston and I still end up back in Worcester just to get hotpot here. The AYCE is definitely worth the money, the food is delicious and the atmosphere is great! This is literally my favorite hotpot place. read more

I went here after work on a Thursday night, the place was pretty busy but luckily we were able to get a seat right away. They have a Monday through Thursday night all you can eat special which is about $26 a person. I have to say unfortunately the selection isn't as big as the Boston hotpot buffet but still reasonable. They have additional selections of certain items but at an additional cost of course. Food review: We got the tom yum broth and the house broth which were flavorful and actually not bland like other places I've gone to where the broth has been watered down. The server came almost right away after we've been sat and brought us waters and took our drink orders. I was a little disappointed with their meat choices, they only had a few that I actually liked that was at no additional costs which was the angus sirloin and beef tongue. I have to say that after two rounds of selections we weren't necessarily full but kinda sick of eating the same things over. read more

Chuan Shabu - Hot Pot Near Me - Worcester, Massachusetts

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First time trying Hot Pot and let me just say I'm hooked!!! Loved the unlimited supply of crab legs and whatever else your little heart desires. The atmosphere was very family friendly and if you don't like soup their rice, chicken fingers and crab Rangoon's are delicious! Service was great and staff was very friendly. 10/10 recommend. read more

I ordered delivery from UberEats after I called in the restaurant and confirmed the ingredients of my entree. I ordered the boiled blood curd with chili oil and I was clearly told in the call that this entree should contain tripe. Well, I did not see a trace of tripe when the order came in. Extremely disappointed read more

Came here for late night dinner with husband. Shabu is one of his favorite food. Very disappointing in many ways. Atmosphere (2/5): This place looks fairly new. No host really available as you walk in. There were people and staff working but it just feels dead and empty. We were seated by the server who spoke impossibly soft I couldn't even hear her at all. Service (1/5): None exists here. No host. Yes server that never comes unless you catch her attention from distance. I ordered a drink which never came. When she took orders, she didn't write them down and had to come back to confirm (and I only ordered four items). No sense of professionalism. Also when we were first seated, she spoke us in Chinese while we are not Chinese. You don't do that period and it is very rude. Food (2/5): Good portions even if the only option for shabu was all you can eat which we usually don't enjoy. Nothing was in bad condition in terms of freshness. Watercrest was definitely old but not bad for others but also not great. We ordered basic broth and mala broth. While we were eating, the server came without any notice and poured extra broth into the pot. I mean... at least ask? We didn't need it for one and you brought the temps down. Also my favorite part of hot pot/shabu is that you can also make your own sauce which they did not have. Soy sauce, scallions, hot peppers, garlic and some unknown sauce. Didn't do it for me. Price (1/5): This explains complete lack of professionalism. 18% tip included no matter what. Why would you do a good job? For a dinner I think 18% is too low for a good service. Also I would have given that even if she couldn't handle the job but this was just bad. One drink and two people shabu for almost $80. Not a bad price but not for this price. Totally disappointing experience. One thing rolled into another. Will never return to this place nor the new one they opened in Sturbridge. I don't feel good about giving one star to anyone but this is for sure. Stay away. read more

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Tasty but very expensive. I've been here many times and it's always a joy. Got the Japanese Miso broth and it was so so amazing. For next time I should remember: more carrots and potatoes (they don't give a lot for one order) and probably order only one meat (for brian... the chicken is what he liked because it was so thinly sliced). also we shared a smoothie and I love their smoothies. read more

Chuan Shabu - Japanese Miso Broth - Hot Pot Near Me - Worcester, Massachusetts

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We ordered TomYum and Kimchee broth - both super flavorful and if you want to make it extra add more tomatoes and jalapeno to the TomYum broth to get that special Thai spice. The customer service is great from the minute you arrive to the minute you leave, and the overall ambiance is comfy and relaxing. read more

My boyfriend and I had severe stomach pain right after eating hotpot here. It felt like we got food poisoning.

The restaurant is currently open for dine in during COVID. I'm so glad I am able to get all you can eat hot pot during this time. The tableware and utensils are disposable. When seated, there is social distancing between other customers there. The sauce table is closed but filled with pre-packaged sauces. There was a paper for what sauces we need. The menu for what food we wanted looks new and is no longer the laminated paper. I like how they regulated everything and the methods they came up with during COVID. The server is more attentive since we are not able to get more sauce on our own for safety purposes. The food and drinks was perfect as always. I was very satisfied with the way they're handling everything during COVID. read more

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10/10 my husband took me here for my birthday. We both loved it so much we want to take our whole family here. The food was Amazing the waitress was so nice to us helped us with whatever we needed. We did the all you can eat hot pot highly recommend! Just be ready to eat because everything is so good you can't stop eating lol read more

Best hot pot I've ever had (and I used to live in Quincy)!! Unique one-price all you want to eat menu is perfect! Love the sauce bar!

Chuan Shabu was the first to introduce hotpot to Worcester a while back, where most great shabu/hotpot options were in greater Boston. The best places are still found there but Chuan Shabu is still a very good local choice for AYCE hotpot cravings. Quite expensive nowadays compared to before so bring people who can eat their money's worth if you want good value! They have all the basics you need for an excellent meal, the spicy super mala broth, or black chicken broth, lamb+beef+beef tongue slices, the bok choy, watercress, enoki mushrooms, Napa cabbage, udon noodles, fish cake balls, quail eggs, various seafood, and of course the make-your-own sauce station, which they didn't have before. You'll need the saté, garlic, and scallions to dip your meat in and various other sauces that you may want to experience with. This is all I really need when I want hotpot so why drive to Boston right?? Service has improved a lot, the waitress really took her time and explained the process even though we did not need to hear it but it's great for folks who have no clue what to do. Drinks are pricey as well but they have a good selection. One thing they are lacking in is space and tables for larger parties. It can get cramped when there are more than 4 or 5 people in your group so be aware of that. The dining space is very nice though, with comfortable lounge style booths and dim ambient lighting. Regardless, it's always good eating when coming here with family! read more

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Excellent experience! Hot pot is not only fun and delicious, but you can have a very hearty and healthy meal at the same time. The server was very cordial and explained everything to us. All you can eat means just that. They brought out as many trays of seafood that we desired. My favorite is the seafood broth, but it really doesn't matter. Whatever you put it the broth will impart the flavor. My only regret is that at the end, I wish we could take the broth home because it was so concentrated with the items we cooked during our meal. It would have been excellent warmed up as a snack or just by itself! There is a standard menu besides hot pot. Someday we will go back and try the other menu items. read more

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OVERALL IMPRESSIONS: 1) Slow service. 2) Waitress was not attentive, had to flag her down to have our cups refilled. 3) Disappointed, was hoping that the experience was worthwhile. 4) It's best to eat hot pot with a group of people. After searching high and low for an all you can eat hot pot place in Worcester, my cousins and I decided to settle upon Chuan Shabu. As soon as we stepped into the restaurant, the ambiance suggests an intimate place to be because of the wrapped around booth at the table yet at the same time, it also suggest that it could be a great place to be with a large group of friends because you can also set-up chairs around the table. After waiting about 10 minutes to be seated, we decided on the "super mala" as our broth of choice along with a large and diverse assortment of meat, seafood, and vegetable. I would highly recommend the super mala if you generally like spicy food because whatever you choose to put in the broth will soak-up the spiciness of the broth. The pot of broth is large enough to put a lot of food in it and is able to feed approximately 2-5 people, which is great because hot pot is meant to be eaten with a group of people. Despite how great the super mala broth was, there was a lot of criticisms that I have about this particular restaurant in regards to service. After we ordered our food, it took at least 15-20 minutes for our food to show up! Then after our food was delivered to our table, we barely saw our waitress! She basically ghosted us and we needed our cups refilled with water. In addition, my cousin-in-law asked for a fork and didn't receive it until the end when we were about to leave, so what's the point of giving her a fork?! In my honest opinion, she didn't deserve the 18% gratuity that was added to our bill. read more

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10/10 Would recommend. Great food best hot pot place in Worcester. I will come back!!

Service is beyond slow.. if you order a bar drink it'll get there way too late.. the employees just keep to themselves and mingle near the bar.. expect to be here a few hours just to eat you fill on their "all you can eat" ... I patiently waited for my food and drinks the last time I went and had a bill of about $100 for 2 and because I did want to at least make my last visit a decent success by eatting and drinking as I normally would I stuck it out .. now back to the $100 I did not leave a tip but did write on the receipt "your service is slow and I was here for about two hours for 1 broth bowl, the initial food, a refill on food, and a few drinks which had in between waits off about 20 mins" after me and my gf left I was hounded outside and asked about 3 times in broken English why no tip why no tip so I explained and was still asked why no tip.. so bottom line eat here if you wish for very slow service and small all you can eat refills and refills taking 20 mins for a small refill of meat or veggies.. It's like they want you to be there forever read more

All you can eat hot pot. Go up and make your own dipping sauce. Good drinks. Nice staff. Whenever I'm in Worcester, I'll go eat here. read more

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All u can eat Shabu shabu tastes allright, however, the service is one of the slowest I've ever experienced in a restaurant. I mean why in the world would it take you 20 minutes to take someone's order since seated...... and it took another 30 minutes for our food to arrive Would not recommend unless you wish to spend an hour waiting for a plate of beef read more

Edit: it's not Korean BBQ sauce, it's Chinese BBQ sauce called "sa cha sauce". Take my word that you need to use it as the base for your dipping sauce you make at the sauce station. So delicious. read more

My friend and I went here for lunch. It wasnt busy yet when we went but about half way in it started to get busy. The staff were friendly and always checking on everyone etc. Food was good and drinks were good. No complaints. read more

The pork looks terrible and add too much salt, making it not edible. There is one Chinese guy who is waiter and he is arrogant.

Cannot stress how much I loved this place. I lived in Worcester for a year, and was at this place a minimum of 1-2 times a week. Even when I left on vacation, when I got back I would go several times in a roll just to add the average number of times I go weekly back up I don't particularly recommend ordering from the a la carte menu. There is nothing wrong with them, they are just things you can find at any Chinese restaurant. But the AYCE Hot Pot is an amazing value and amazing quality. Go for the post 3pm Dinner menu where you can get limitless snow crab legs and salmon. Go for the amazing selection of cocktails, mocktails, boba teas and smoothies. Go for the friendly and thoughtful service. I will miss this place. A lot. read more

I really enjoy the whole experience here, it makes eating out feel like a special celebration.

Recently moved from LA & trying to find authentic Asian restaurants, and the AYCE hot pot was amazing!!

this place is sooooo good! I've been here past 10 times and it never disappoint!

Cute atmosphere. We were seated after a short wait but beware- they don't take reservations and can get super busy. We started with the scallion pancakes. They were some of the best I've ever had! Light and crisp, not soggy or oily at all. We also ordered lychee martinis. They'll put some hair on your chest, to say the least. The vegetarian broth is rather bland but they've got a sauce bar to help. My boyfriend was disappointed with the peanut sauce at the bar but all of the others were killer! Fresh vegetables and noodles were all delicious in the two broths we ordered. A fun night out. read more

This AYCE lunch hot pot is such a steal for about $20 a person. My boyfriend and I came her on a Friday afternoon and were seated immediately. We were given the menu for the hot pot and decided on the mala(spicy) and basic broth which were both very tasty. The slices of lamb and beef came out first along with the corn and then the rest of the vegetables after. This was his first experience with hot pot and I'm really glad that it was this spot. The sauces were tasty and went well with the meats but I do wish they had rice paper wraps like all the other hot spot places. Great place, great food! read more

Arrived early and solo on a Saturday night. The dining area is very well appointed, very spacious, very inviting. The front of the house crew was great! Was seated right away and though it was an "ahhh he's alone on a Saturday night table" it was comfortable. Started with the pork belly app. Sadly, this was the only portion of the meal I found disappointing . And it wás the only time my waitress faltered. I asked if this was a hot or cold dish and was told hot and so I envisioned a crispy braised product. Probably my fault for not investigating further. It WAS tasty, but cold, just not what I expected. And it arrived at the same time as my hot pot. Pro tip...order apps and let them arrive before you order hot pot. Lamb and beef combo with Tom Yum. Threw in spinach and button mushrooms (hey, first time there, trumpet mushrooms? Trust but verify that they are fresh. Sweet fancy Moses I hate to quote Reagan). Ultimately, really only needed the shrooms. Plenty of other greens came along with the combo. All the veggies were top notch. Though a warning...fish a tomato out of the broth and take a bite? You WILL burn your tongue! The meats were sliced perfectly, begging only a quick soaking in the flavorful broth. Perfect amount of fat on each piece to ensure texture AND flavour! Udon noodles and the sides were quite good. Great to add a bunch of chopped garlic, sliced scallions or semi hot chopped chilis...yeah, semi hot, I spent an hour and a half dealing with an 8th of a teaspoon of bhut jolokia ghost pepper once. You think Thai peppers are hot? Ha ha ha! I'm still getting over the ghost peppers. Anyhoo.... On the whole, loved the meal! Will certainly go back again! Will try a different broth (the Tom Yum was great but got a little too citric as it boiled down). I wonder what the black chicken bone is like! Advice? Talk to your waitron (meant in a loving fashion as I was one). Get advice and help and understand what the menu is all about. Even if you don't, it's all great. Order cray cray and you will not disappointed! Cray cray? My daughter is 11! I really wanted to fit the expression 'totes mcgoats" into this review! This resto is TOTES MCGOATS! read more

Chuan Shabu - Tom Yum - Hot Pot Near Me - Worcester, Massachusetts

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UPDATE!!! Was told by their manager they have no special then what does the sign at THE FRONT DOOR say? Most deceitful and underhanded restaurant EVER. We came in and said table for two for hot pot special. We're seated given menu and when waiter came back we asked how many we were allowed to get? And which ones. We were told we could order whichever we wanted. So we ordered accordingly. After all said and done we had a bill of $228!!!! I will be calling to speak with a manager and if issue doesn't come to a compromise I will be filling a dispute with better business bureau and protesting the charges with my bank. read more

Chuan Shabu - Hot Pot Near Me - Worcester, Massachusetts

Finally! A place for shabu in Worcester. Now I don't have to travel to Boston or Providence to get a steaming pot of goodness to dunk things in. This place is fantastic. Same owner as Baba Sushi so it's very nicely designed and the food is super fresh. My girlfriend and I came here after finding out it was around and we were not disappointed at all. The environment was pleasant and the staff was very friendly and knowledgeable. My girlfriend ordered the pork combo and I ordered the beef and lamb combo. We also ordered a side of King trumpet mushrooms, tofu skins and watercress. The waiter took our order and by the time he had dropped off the vegetables and sauces he had brought over the pot of Tom yum and not very long after that the meat had arrived. That was probably the quickest we have ever received our hot pot ever. It was awesome. The meats were fresh and nicely cut and laid out. The vegetables were super fresh and none seemed like they were even precut or made earlier and given to us. Everything was made just for our order. Everything was delicious. The only thing is if you get the tofu skins let them sit in the broth for a while as if you don't they get a little squeaky if you know what I mean. The meal was fantastic and didn't run us much more than 60 for the two of us along with a drink. My girlfriend got the Beijing Spring and was very tasty. So for us this was a wonderful experience and did not leave hungry. We did leave with a mango and taro bubble tea though. Again everything was fairly priced and only about 60 for a feast drinks and bubble tea. read more

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It's a great place to go eat hotpot! There's a sauce bar where you can make your favorite type of sauce! I've been here a few times but this past weekend experience made my time here at Chuan Shabu. We sat at the bar since the tables were all full and it was only a party of three. We each got our own hotpot that was easy to eat from and control the heat. The waiter was really sincere and kind also. The food came out relatively faster than what I remember too and it tasted really good. I got the Mala soup base and the spice was gooooood. read more

Chuan Shabu - Hot Pot Near Me - Worcester, Massachusetts

I was there with my friend Tuesday to have lunch, I was very disappointed that a lady manager charged dinner buffet price at lunch time with poor services. I saw couple table of customer left with no happy because of arbitrary charges.I will never go back again and tell everyone I know too. read more

Chuan Shabu is THE SPOT I request to eat. I have always loved Chinese food and soup... so why not both? I now seek out hot pot when I travel to different cities, but nothing is quite the same as Chuan Shabu. We've gone here often enough that they recognize us and know our drink orders! They are often very busy, so calling ahead to be put on the waitlist is helpful. Great place to have a little fun with your food, as it's family style and you cook your dinner at the table. Prices are affordable, but the all you can eat tends to be a bit pricy if you don't eat the high value foods. I would recommend the a la carte menu. Our favorite broth is the Satay! read more

Chuan Shabu - left to right: assorted meats, white rice, bok choy, satay broth (both sides), vermicelli, udon noodles, shangdong noodles, veggies - Hot Pot Near Me - Worcester, Massachusetts

Good selections of food! Service was good. The place is very clean, and has a lot of spaces for parking.

Good hot pot experience. I was excited to try the smoothies last night but very disappointed, as it turned out to be - crushed ice and syrup. Do not order a smoothie! read more

We ordered take out via Grubhub and it took over an hour to get here. Needless to say the food was cold. The crab rangoons were nothing special and undercooked so they were chewy rather than crisp. The dumplings were clearly not house made either. We didn't get any duck sauce or the yummy ginger dipping sauce for the dumplings either. Strange, right?? The chicken finger appetizer were just nuggets rather than the chicken fingers I expected. I love chinese food and I am still in the hunt for consistent good quality food at a decent price. This was not it. read more

Great spot for hot pot! Super clean, great vibe all around. Staff is super nice and accommodating. It's usually pretty busy, as hot pot is one of those things where you sit and enjoy for longer than usual at restaurants. Great quality food with a wide variety to accommodate all types of people in your party, at a reasonable price! The only subtractor would be that the tables are way too small if you have a party more than 2, I think it mainly has to do with the overall size of the building itself which is relatively small. Not awful, but worth noting! read more

Chuan Shabu - When we brought our CT friends up to Worcester!! - Hot Pot Near Me - Worcester, Massachusetts

As a pure Chinese, I can surely tell you this place is horrible. Food are expensive and taste like nothing. Hot pot service are slow. They just don't want you to have to much they even served you with someone's left over. I saw it with my eyes. If you want some real hot pot don't come to this place read more

Favorite place to go for hotpot in Worcester area. Very nice ingredient selection for hotpot buffet. Kids love the Boba teas! read more

Chuan Shabu - Hotpot buffet - Hot Pot Near Me - Worcester, Massachusetts