I had a repair done at this shop and was totally impressed by the Care…read more& attention to the car and me! They kept me informed through the repair...I am grateful to the staff of employees and especially grateful to the Service Advisor Houston Wyatt. I highly recommend this shop when/if you need a auto repair. D Riffe

I wouldn't bring my car back here even if it was the last shop within 1,000 miles…read more My husband and I were in an accident a few years ago in our SUV. I chose this shop because of all the raving reviews online but now I feel as though they were all written by the employees and family members because there's absolutely no way people are actually celebrating this terrible work they do. There was also a nasty worker there named Rebecca Ellegant at the time who was probably the most unpleasant person I've ever had to deal with and coming from NYC, that says a lot. I still have the emails of her being horrible so I'm glad she was let go. After they "repaired" my vehicle. We flew our regular mechanic out from NYC to check the car. When we pulled up, the hitch step in the back was put on literally at an angle, they never fixed the exhaust pipe that was PUSHED numerous feet into the vehicle undercarriage until I asked them why it wasn't repaired. To top it all off, the bumper has MASSIVE gaps between the rest of the car and the bumper itself, which were never there before. I addressed this numerous times and have emails and pictures to prove this as well. After complaining, they said it's because they needed certain OEM parts and that they'll reach out to insurance yet again and get new parts. They got the new part and it was still messed up. The exhaust pipe was pulled and put RIGHT against the hitch step which ended up burning off the end cap of it. It literally melted the end of the hitch step... who doesn't think this through??? Now the hitch gets BLISTERING HOT when we drive the car because the exhaust is essentially sitting straight on it. And to top it all off, the trunk door has been leaking any time it rains this entire time. When looking at the vehicle, you can see numerous areas that the replacement parts were not lined up in which of course causes issues with water getting in. The muffler shop they sent the car to ended up stealing our exhaust cover and said they removed it and "threw it away" because it was rusted.... It's a stainless steel cover. It can't rust. After I demanded they return it, they magically found it and gave it back... with no rust. They handed it to me in a closed taped box. What clowns. This shop absolutely RUINED our SUV, it took them MONTHS to "repair" it and now years later I'm still dealing with the mess of a job this shop did. They had the audacity to send a thank you letter after the fact to thank us for choosing their shop. Choosing this shop was the biggest mistake I ever made when it comes to my cars and the city of Memphis. GO SOMEWHERE ELSE. DONT GO TO THIS SHOP. THEY WILL RUIN YOUR CAR.

Simply the best! I took my '12 Jaguar XK in for shock absorber replacement and front suspension…read morework. Arman is technically competent and very thorough. Detail oriented with broad vehicle experience. His team, with Shawna in the front office, kept me up to date on the status of my car's repairs. If you have an exotic/performance car here in Memphis, AG is the best place to go.

"My experience with this shop was very disappointing. I felt Arman was not transparent or…read morestraightforward with me about the work and costs involved. I left feeling that I could not trust what I was being told, and I would not return or recommend this shop to others. Arman will rip you off in a heartbeat. Beware!"

We have all had bad experiences with crooked auto dealers, but I experienced none of that here, so…read moreyou can forget all of that. They never "sold" me a vehicle. They just helped me buy one. I came in several times to look at a work van to help start my HVAC business and David and Sam helped me, but they never pushed anything on me. I couldn't buy right away because it took the bank a little time to get my money together. When I was ready to write a check was the first time we talked about making the purchase. They don't sell junk here. Every vehicle is in good shape and ready to go. They make every reasonable check to make sure their vehicles are dependable. They all have a clear car fax and they all come with a 90 day or 3000 mile power train warranty up to $1,000. Torx does not do their own in house financing. This is not a tote the note. They only facilitate the sale. They say you can get a better loan yourself than what they could give you. Anyway, I like my van. When I ran a blue book on it, it was in line with the price they were asking. The blue book did not take into account the $3,000 worth of shelves and hardware it was outfitted with, so that was basically free to me. I couldn't be happier with the van or the services they gave me. Thanks guys!

I've hired Howard's 3 times since moving to TN and they have treated me good every time. Today I…read morehad window tint done on my C5 corvette and it looked awesome.. When I went to retrieve my car I noticed a scuff mark on the passenger side front I'd never seen before and it was definitely recent.. I went back into the shop and said Fellas we have a problem.. They let me look at the camera footage and sure enough, I had the Scuff on the car before dropping it off. They were very patient with me while we waited to pull up the correct time.. I've only driven the car a hand full of times since I got it and I'm glad to leave Howard's knowing they went above and beyond to make me feel better about their business.. Some Ahole out there hit my car in the last week and just left the scene..It was not at Howard's..Thank you Howard's for the excellent job you did and for being patient with me as I was definitely upset..

Great work. They have tinted windows for us in numerous vehicles. Never any issues or complaints.read more

We've had Don replace the windshield on two cars (Chevy Silverado and Nissan Rogue) and is easy to…read morework with at a price that's competitive. He seems to be one of the few that can provide a straight answer when you ask for a price or appointment.

Gentry glass is one of the best at what they do I have used them several times to have rock pecks…read morerepaired and it was next to perfect when Don Gentry was finished, I highly recommend him, very punctual, neat job, and just a friendly man to do business with.

I would not recommend this business to install anything. I reached out to the business shortly…read moreafter having the installed completed. The installation job was awful: The kick panel tabs were broken. The area under my dash was not installed properly afterwards. The radio turns up and down on its on. I have a naked wire wrapped around a fuse and stuck into my fuse panel. The grounds on the amplifier were all left loose. I attempted to have them correct the issue to no justice, please take your business elsewhere.

Mr. Alexander repaired my driver's side car door handle before I left the shop this morning. He had…read moreto search for the piece of the handle, cement it and secure it so I could leave safely. His associate, Jerry broke the handle, hid the broken piece, lied about breaking it, then accused me of lying about it being broken before I arrived. The owner stepped in, also accused me of lying and attempted extortion. My hat's off to Alex for solving the problem.

Love them only place I go an people I trust on my truck. I…read moreliterally drive 40mins from Memphis just to have them fix my truck if anything ever happens

The people there are very friendly and tell you exactly what they find and will have to do to fix…read morewhatever problem you might be having.

Great service and the lowest price when I was checking around to get my windshield replaced. Once I…read moregot there, I was there for just under an hour from start to finish. I would definitely recommend their services.

Called made an appointment on 5-9-24 gave my Vin number make and model of car got a quote. Also had…read morethe option to bring my own windshield. The quote was ($389) that's with tax if I brought my own windshield it would've been($125) that's with tax right by the expressway (4186) Jackson Ave Memphis TN 38128ph#1-901-937-0588) I checked all around for a cheap windshield replacement service and this is the only one that came close to what's affordable for getting my windshield replace good price good service they ordered the windshield at 12 noon windshield was put in by 130 I was out of there by 1:45. I pray I never need another windshield or any other kind of car window treatment but if I do, I will most definitely go back there it's known by two names, astral glass repair and Discount Auto Glass they both the same company take cash and credit cards.